DON'T BELIEVE THEIR MARKETING. QUESTION EVERYTHING THEY TELL YOU BECAUSE THEY ARE PROBABLY JUST…read moreGUESSING. I hired Retrofoam to fix a specific issue with a drafty, cold, west-facing room on my first floor. The initial experience was fine and I hired them based on their slick marketing and sales pitch. TOTAL WASTE OF MONEY. In hindsight, the assessment felt rushed, but I trusted their expertise when they recommended removing the fiberglass insulation and spray-foaming rim joists. Unfortunately, after spending $2,300, the fix made absolutely no difference. When I sent a video showing that the draft problem wasn't fixed, they essentially ghosted me until I left a one-star review here. They then returned and the technician confirmed 32 degrees at the floor level. 32 degrees! He also admitted that their SALESPEOPLE DON'T CARRY APPROPRIATE DIAGNOSTIC TOOLS. On a call later with Aaron (Retrofoam's owner) when I asked about their sales process, he told me that their salespeople don't really do assessments (not what they say on their website!) but rather just rely on "best practices" (aka guessing). Aaron said their salespeople are just there to "measure" and "make sure shelves aren't in the way" of the technicians. Wow. They offered to come "caulk the baseboard" as part of a warranty service. Absolutely refused to own up to a clear misdiagnosis and a waste of my money. Proceed cautiously before signing up with these guys. They don't stand behind their own hype.

Retro Foam has been a positive experience from my very first phone call. After seeing an…read moreadvertisement while watch the morning news,which I rarely ever do, I have been happy I made the call. Amy, answered the phone answered all my questions and scheduled an in-house visit with Steve. Steve arrived as scheduled and professionally answered my further questions. He explained to me how my home could be insulated,so there were no surprises. He told me about energy credits available to me and special financing. Plus my neighbor will get a check too for the referral! That will be a pleasant surprise for them.Steve measured my home to get the estimate. Upon his departure, I was left with a list of homework to complete before the installation. The installation crew#3 arrived on schedule. Mike the supervisor did a pre walk through to confirm that I understood that holes would be drilled on the exterior. He showed me a sample of the pine hole plug. Upon discussing the project I became a bit nervous and asked if I could "call a friend", that discussion helped me make the final decision to go ahead with the project. The construction of my home was a bit different than the crew had expected which meant less holes and plugs. (Yippy,happy dance).I gave them the final go ahead. Mike, Denny and Anthony communicated well and work great as a team. It took only a few hours to complete my home. They were very professional and took great care to make sure the finished job was completed to my satisfaction and looked nice. As the foam was being sprayed into the walls some would squirt out when the wall became full. The team of three followed each other and cleaned up as they went. No residue on the walls or the ground were left behind. I gave RetroFoam a five star rating because, they communicated well every step of the project, they are reliable when they say they will be there they were, the final cost came with no surprises. My first day I noticed my home was more sound proof. Time will tell if it will be easier to heat and cool my home. Thank you for such a positive experience!

On 7/19/25 at10:30 I walked down the stairs to the basement and stepped into water to my ankles.my…read morehusband turned off the water and we tried to clean off the water but it was an impossible task.i found Williams Restoration on line and called. Josh answered and I explained what happened and he said he would be there in about 1hr. He arrived in about 45 min and had a very calming demeanor which was wonderful! He said he would look downstairs and then talk to us. HE came upstairs and explained what had to be done and that he would take care of us. Then he went downstairs and worked until about 2:30. He and Daniel-arrived the next morning . Josh explained about contacting our homeowners insurance company to file a claim which we did And were told an adjustor would be out in a few days. Josh and Daniel worked non stop until7:30 pm. They removed wet carpets tiles furniture heavy sofas etc without taking a break. then they fans and heaters to help dry out the basement. Josh explained everything they were doing and how it was progressing. I cannot say enough about Williams Restoration, they were prompt,kind,understanding,efficient,excellent communicators,very professional,calm,respectful and hardworking. I highly recommend them to anyone in need. PS 3weeks later we had another sm flood due to a clog (roots) and called and we got the same wonderful service! I love Williams Restoration!!!!!!

I just wanted to send a huge Thank You and shout out to Josh from Williams Restoration in Chesaning…read more, Michigan. My mother is 85yrs old and had a lot of water damage 09-15-24-I came home from work that evening (about 8:30pm) only to find water in basement and kitchen-I thought pipes had burst. I tried to clean up myself but it was too much and very overwhelming. I looked on line and started calling 24 hour Companies available. Of course all had voice mails, one gentleman I did get a hold of told me he couldn't come out til Monday (this was a Sunday night) I was a little frantic due to mold and/or mildew concerns with standing water. I found Josh Williams Restoration on line and called and spoke with Josh and explained the urgent need, the stressful situation and the importance of getting someone out that evening and he informed me he could come out that evening in about 45 minutes as he was out of Chesaning. True to his word, he was out in about 45 minutes! He assessed the situation and reassured my mother and I , he would take care of. Josh was here til 1 or 2 am Monday morning- Thank God! He stated he would be back in morning with additional equipment needed to begin the Restoration process. Again, a man of his word! I just want to say for me just going on line trying to find someone that evening, very frustrating to say the least especially when people claim 24 hour service and/or response-Williams Restoration not only responded quickly, Josh was sympathetic to our needs and the situation at hand. He was exceptionally prompt, efficient, professional, knowledgeable, respectful, fair, understanding, reliable, informative, compassionate and continued to resolve and address the situation all the while working around my work schedule (which I truly appreciate). Josh alleviated so much concern and stress for my mother and I during this long process. He also guided me in steps I needed to take as far as filing claim with our Home Owners Insurance Company since there was extensive damage, which I called and filed a claim immediately that evening. I cannot say enough about this locally owned Company except I am so happy and fortunate, I was able to connect with Josh from Williams Restoration and would Highly recommend Williams Restoration to anyone in need. Excellent communication and people skills-truly there every step of the way to help you-the customer. He went above and beyond and again, I am so grateful I chose Williams Restoration. Thank You again, Josh and Company for alleviating so much stress and concern during this whole long process! On a additional note: Our Insurance adjuster had a gentleman call 1 week after the fact stating "I hear you need some assistance with restoration from some water damage to your home" 1week later-that is a whole different story- Deborah L. Hoffmann Saginaw, Michigan

So these guys are great! When my washer drain backed up and decided to flood an entire room, they…read morecame on short notice and took care of the problem. But, a lot of businesses can fix plumbing. I am giving American Sewer Cleaner five stars because the technician that came here cleaned up the mess and straightened everything up very nicely. They have a large coverage area, so you're likely covered if you're anywhere in Genesee County. Definitely recommend.

They've come out and helped me snake out sewer line and removed tree roots from cast iron line!read more

This is the second time we called for different leaks. Both times we got same day service. The…read moreservice person was nice and polite. Wasn't bothered by our dog. Diagnosed problem quickly and fixed them promptly. Price was reasonable. Will definitely use again if needed.

I contacted this plumber based on other reviews with one in particular. This one review was of…read moresome who lived a distance from his mother's home, could not complete the work himself and needed someone they could trust. The review was nothing but positive. So, I did the same with my mother living near 200 miles away. We discussed that a new hot water heater was needed and a sump pump replaced. Models were picked and an installation date and time was set. They were on time, efficient and informative for my mother. My mother now has new household equipment she can now rely on and a plumbing contractor she now can trust as will I. Thank you!

Ayotte Waterproofing did an amazing job on our basement! The crew was professional and courteous …read more Ayotte was not a high pressure sales pitch, which we really appreciated. Just good people doing good things at a great value! THANKS AYOTTE WATERPROOFING!!

Owner was out promptly to provide an estimate for egress window drainage. He explained how I could…read moredo it myself and what I would need to do, but I also asked him to write up an estimate. The price he quoted was much much better than I had expected, so schedule an appt for them to do the work. The guys were at my house on time, very professional and had the work complete and cleaned up within an hour. I would highly recommend!!!

Amazing, fast, and affordable service! My sink was leaking everywhere, and the previous owner…read moredefinitely left me with a bit of a handyman special, so I really needed the help! Thank you guys so much!

Steve's Plumbing is the best and they also have the best customer service…read more I would definitely recommend them for quality

We hired Walker and Sons to complete a new baseboard project in our home. The pictures speak for…read morethemselves. And unfortunately they said they would be back to clean up their work but we didn't hear from them again. Excessive amounts of paint and caulk where they shouldn't be. Edit: they did return to clean up their mail work after reaching out a couple of times.