Animal RN came to OUR house to care for our dogs' infected nail. It was such a huge value to have…read moreher come to the house! She is very sweet and knowledgeable. She makes sure to get the whole story about the dog and the environment so she can assess the situation. We have also used her services for at home visits for feeding and walks when we know we can't make it home in time. She is a lifesaver!

I have not had the pleasure of using Robyn Kesnow's services yet but have had the pleasure of…read moresitting and interviewing her 3 times. Robyn is an amazing person. Her passion for animals and people is endless. She combines her amazing people skills, with amazing animal relations and with her professional training in animal care and really put together a well needed and unique business. My pup is not in any condition where we need Robyn, but if and when my pup needs medical attention I WILL BE CALLING ROBYN! You should too!

Sadie is great. She takes care of our dog, and is great with her customers too. Highly recommended!read more

Sadie has no peers in this business sector. She always returns our 2 chihuahuas in superb…read morecondition. Look no further than Sadie's Pet Spa for your pets grooming needs.

Have been going to Scissorhands since 2001, with now 7 different pups over the years... Toni is a…read morelovely person and a true artist... All my dogs have adored her. They look like show dogs when she has worked her magic... she has helped with health issues and behavioral problems... she's simply the most talented and kind groomer I've ever worked with... Love her ...

Tony, the owner of this establishment is a moody AND mean spirited person! The first Red Flag I…read morewitnessed was when I picked up my older dog from her after a grooming appointment. She barked at me that my dog needed "Trazadone!" She INSISTED that he was senile! I took him to our Veterinarian and was assured that he wasn't senile, but sensitive due to hearing and sight loss. On my last visit to have my dog's face groomed, Tony was short, snappy and grumpy toward my dog. It was then that I made the decision to never return to her salon. My new groomer validated my feelings about Tony by informing me that she had heard bad reports about her temperament. One never knows how their dog is being treated when their dog is at the groomer. Tony is cruel, find a new groomer, as I did!

Absolutely the worst customer service I have ever experienced. I had a confirmed grooming…read moreappointment for Thursday at 1:30 p.m., and when I arrived, I was told my appointment had been removed. No one bothered to call, text, or email me to let me know it had been canceled. What makes this even more unacceptable is that I had already sedated my service animal specifically for this appointment. Once sedated, my service dog is unable to safely perform the tasks I depend on him for, leaving me without the assistance I rely on and putting my own safety at risk. All of this could have been avoided with a simple phone call. The complete lack of communication, professionalism, and respect shown by this business is inexcusable. They clearly have no regard for their customers' time or the serious responsibility that comes with handling appointments involving service animals. Wasting my time is one thing, but causing me to unnecessarily put my service dog out of work and compromise my safety is another. I strongly encourage others to think twice before trusting this business with their pets. If they can't even be bothered to notify customers that their appointments have been canceled, I have no confidence in the way they operate

I am sorry I missed my apartments in the beginning But I…read morewill only come here for the trimmings. I appreciate the kindness and flexibility. See you soon.

UPDATE: Owner response was quick and positive. I appreciate the responsiveness and hope the staff…read moremember receives positive coaching. I dropped in Saturday (?) morning and was asked did I have an appointment. I said "no, but the website said walk ins are welcome". Immediately the lady behind the counter responded, "No it doesn't." Full stop. I said ok, and walked out. Now I may have been thinking of another website and gotten them mixed up because when I was looking for places to get my dogs nails trimmed I looked at several different sites. But as someone who has been in customer service for many many years this is not how I would have handled this interaction. I would have said something like hmmmm, I wonder if maybe you're thinking of another grooming salon? Or even, perhaps you've got us mixed up with someone else's site? Unfortunately we do require appointments, I'm sorry. See that's called positive constructive interaction with your customer or your potential customer. This woman seemed to have no interpersonal skills I could ascertain in the short amount of time we interacted. I don't know what kind of day she was having but the experience turned me off of this salon which is really too bad because it's really close to my home and I have two large dogs and a husky that I would love to have brought here for nail trims and grooming but this kind of abrupt flat out denial of my mistaken belief they accepted walk-ins was really off putting. This was Saturday morning and she was an older lady light hair, Caucasian. I hope she's not the owner because one would think that an owner would be better with public interaction. It's okay to correct your customer but it should be done gently so as to not alienate them.

Cyndi, Cyndi, Cyndi. She's top notch!! I've been taking my kitty to her quite a few times and she…read morealways does a great job. Well this time, I had to push out when I could bring Kiki in. So she got a bit more matted than usual. She refuses to let me brush her. So Cyndi recommended a lion cut to get her in good shape. Kiki is a very long haired cat. Full disclosure, I was a little nervous...it was the first time Kiki ever did something like that. Kiki looks SOOO cute and the lion cut is pure perfection. Thank you Cyndi!

Starr pet resort has the best groomers in town! 10/10 recommend. Best to book in advance but they…read morehave accommodated us last minute.

Starr Pet Resort is clean and had great designated areas for dogs to roam around in to get out…read moretheir energy. I had our rescue dog stay here one night to see how she would do since we will need to board her for upcoming trips that we have planned. The owners are very nice people and I was given a tour of the resort when I arrived since I hadn't been there before. The owners were very friendly and it's a beautiful resort. They took good care of our pup and we will definitely use their boarding services again.

Ella is great! We have 2 small dogs, 2 cats, and 3 guinea pigs. She was very attentive to all of…read morethe animals, stayed at our house, treated everything with respect, and even left the kids baked goods. Ella communicated with us during our time away and was prompt with scheduling. I highly recommend her services.

Stephanie is wonderful with our anxious mini labradoodle. Not only does she create a low stress…read moreenvironment, but she pays extra attention to details like scissoring his feet and groin which means less licking and scratching for our sensitive pup. Super cute cut as well, with many compliments from neighbors. We are so grateful for Stephanie!

Absolutely LOVE Stephanie, as do my dogs! She is so kind and patient with them, and does a…read morefantastic job at grooming. They started out nervous, and now are happy to see her when I take them in and come home smiling :) In addition, Stephanie is just a wonderful person and I always enjoy visiting with her!