Major thank you to Alex Gonzalez at PuroClean of Toms River. It is often difficult to in this day and age to find someone who is not only honest and professional but goes the extra mile to deliver a quality service. You can tell Alex values his reputation and takes pride in a job well done.
A year or so ago, a friend had to have mold remediation of her house due to water damage. She had changed to Puroclean after another company failed to remove the mold despite having been called back twice.
Therefore, it was his company that came to mind when I needed smoke remediation. My relative had a rental condo where the tenant ended up being a heavy smoker. Picture not only heavy smoke smell throughout the unit but soot stains on walls and ceiling. She needed to have it remediated as her son was moving back to New Jersey and into the unit. Unfortunately, he has asthma and his attacks are triggered by smoke. Alex was very patient when explaining the process of remediation and answered all my question throughly. His communication skills were excellent, He promptly returned my calls/texts when I had questions. I found his pricing competitive and fair. Hopefully, I will never need to have remediation again, but if needed, Alex will be the first person I call. Thank you again Alex for the great job. read more
