When I send a message, I get a computer generated reply saying they will follow up. Never happens.read more

From the owner: Aftermath Services specializes in professional crime scene cleanup and biohazard remediation for…read morehomes and businesses in the Indianapolis, IN, area. Our meticulous scientific approach, ensures thorough disinfection and protection against the spread of harmful pathogens present in blood, bodily fluids, infectious diseases, and other biohazard situations, keeping you and your loved ones safe. With over 25 years of experience and a reputation for compassion and discretion, we're available 24/7/365 to provide prompt, professional assistance. While our name has changed, our commitment to helping communities restore safety and peace of mind remains the same.

Timely reply and phone call responding to my message. They are booked up through the next 3 months!read more

I bought a house that was soaked in cat urine. Worse than what I thought when I bought it. I…read morecouldn't even walk in the home comfortably due to the odor, let alone live in it. I hired Plenary Cleaning to help remediate my house of the urine. The owner, Cheryl, and her team not only cleaned the house of the layer of gunk, but Cheryl herself dedicated multiple long days to do treatments for the cat urine. Cheryl is extremely knowledge and reassured me multiple times that she would be able to remove the smell. Today, there is no cat smell, and it was taken care of the right way. It was not an easy job, and Cheryl was more than capable. I am thankful to Plenary Cleaning because now I'm able to actually live in my home. I'd recommend Plenary Cleaning 100 times.

Warning! - Based on our experience I would recommend you avoid this company at all costs…read more We entered a contract with On Time Restoration on 12/9/21 for water mitigation and repair / rebuild due to water damage sustained in our home in November 2021. We are now one year into this project, and we have yet to have all items completed as billed. We have incomplete work, they have not closed out the claim with our insurance, and we have work performed in a poor workmanlike manner we will have to pay another contractor to repair. Both owners / operators Shawn and Whitney Huff have ignored any attempt to reach them over the last 3 months, since 8/16/22. Multiple emails, voicemails, and even a certified letter without so much as a response. There were several red flags in working with this group starting with lack of communication. We were never, despite multiple requests, provided with a detailed plan for repairs including dates, times and clarity on work happening in our home. There has been continual miss-information and lack of timeliness in responses. As an example, on 5 separate instances over the Summer, Whitney and / or Shawn committed to scheduling work in our home. In all 5 instances that was not complete, and we were provided no communication as to needing to reschedule they ignored any attempt to reach them. Lastly, we are highly concerned with their unprofessional behavior. On multiple occasions delays or concern brought to either's attention was met by hostility and / or finger pointing and excuses. Overall, based on our continued experience, I would recommend you save yourself the time and stress of working with this business. However, if you are unfortunate to work with this company, based on our experience, I would advise you not to pay in advance, get everything in writing with detailed line items for billing and request a detailed timeline in advance. I am attaching 2 photos- one is how our entry way sat for 7 months while waiting on Shawn to schedule repairs. The second is an example of the quality of work performed by this company.

pipe busted water flood in basement called @ 6am Shawn Huff was at my door within the hour!! This…read moreis my reason for leaving this review from cleanup to repairs communicated with me from the moment he started accessing damage.My insurance tried to recommend a restoration company I'm glad I went with my gut because On Time restoration has went above and beyond with work ethics and professionalism grateful

I have had the opportunity to work with the Amerestore team on more than one occasion. All were…read morevery positive experiences. They have an ethic to job completion and customer satisfaction that puts them at the top of their industry. I contracted their team for some new home carpentry work, as well as renovations. Hutch is a perfectionist. His attention to detail is among the best of the best... it's why I keep going back! 1000% pleased. I can't leave out Mike and Becky Adam's, owners. Owners/managers set the tone of the organizations. Their leadership is the driving force for the services they provide. Thank you Amerestore Team. Always a pleasure to work with.

"Jamie from Amerestore was incredibly helpful as the victim advocate after a major storm hit…read moreGreenfield. She responded quickly and made sure everything was handled smoothly. Her support was much appreciated during a stressful time!"

If you happen to find yourself losing your entire freshly finished basement to water, I Highly do…read morenot recommend using Michaelis Corporation for water mitigation. From the very beginning, we were put under pressure. The manager who came to give an estimate told us it was basically "now or never" and that if we didn't make a decision right then, he would leave because he had plenty of other other jobs lined up. When you're dealing with water in your home, that kind of pressure forces you into a rushed decision without really understanding what you're agreeing to. The work that followed did not match what we were told or what we were billed for. The biggest issue is they did not even touch the utility room, which is where the water originated from. According to their own photos, there was no extraction, or drying equipment ever in that room which is something we didn't notice until after we found water pooling under furniture weeks later during putting our basement back together. That alone makes no sense for a mitigation job. They told us they would come back the next day to check moisture levels and water percentages. They never came. Then they told us the same thing again the following days. After multiple excuses, instead of ever coming back, they told us to just shut the equipment off ourselves. They still charged us for 4 days. Not only did we find pooled water still sitting under furniture and items on the floor, mold starting, and damage to drywall and studs. Water had also gone underneath cabinetry and the island, and none of that had been removed or handled. So weird.... that's exactly why I called a mitigation company to catch and prevent. They also left a huge mess in our yard for four days that killed our grass, after telling us they would be back the next morning to clean it up. And this was not just debris from our home. It was trash from brand new equipment they brought in and unboxed at our house. We were charged for retrieving equipment from another job site to come to ours, which clearly did not happen as we watched them bring in new equipment and open it in our yard, then leave the packaging behind. EVERY TIME we called the manager he was rude and would say "I'm working 16 hour days you're gonna have to wait." When we were only holding him to what he said he would do. We were also charged for other services we did not receive, including water extraction (we never had water extracted only drying... "after hours" work that took place around 3:30 in the afternoon, extended run time fees when it was there fault they didn't come back to get their equipment, clean up and debris removal (that they left in our yard, charges for the square footage they never touched, and charged us for full scope mitigation even though they didn't touch an entire room or take out the wood tack strip under the carpet. We were charged for 8 things that did not happen. A year later, we are STILL dealing with the aftermath. What should have been handled correctly the first time has turned into more work, more stress, and even more money out of our pocket! We trusted them during a stressful situation and that was a mistake. I wouldn't consider allowing them to do work in your home, but if you do ask questions, document everything, and do not assume the invoice reflects what actually happened. These people don't care about you, your home or your safety.

Again I implore everyone to avoid this business. If you have time, read the recent indiana Supreme…read moreCourt opinion Safeco Insurance Company and Ramona Wilson v Michaelis Corp. Michaels never listens and is horrible at communicating! In that case, a faulty kitchen device caused a fire and $500,000 of damage to the woman's house. Michaelis was brought in to clean up and was instructed to leave the kitchen area untouched. "Michaelis then demolished the kitchen and discarded the [kitchen device]." Basically ruining the insurance company's only hope of recovering their $500,000. Michaelis got it dismissed on a technicality because third party screwups like this don't make them liable for the faulty kitchen device. Michaelis screwed up and got away with it! Their poor communication when I needed them is further evidence that these guys stink! Avoid them if communication is at all important to you.

Looking good!!! Always quick and professional. Very great work and would def recommend.read more

We needed a quote for mold remediation before making a counteroffer on a house, and our inspector…read morerecommended AdvantaClean. I called the AdvantaClean South Suburban Indianapolis team and Victor actually went down to the house the same day and e-mailed a quote the following day. I also received a complete explanation of the process that would be used and the scope of the work, the material safety data sheets on the chemicals, and "Five Mold Myths" which really helped put the whole mold issue in perspective ("it's not the next asbestos"). The team answered all my questions, always returning phone calls in a prompt and courteous manner. As they did the remediation, they explained things step by step, and even though it was miserably hot I never heard one complaint. Between the heat and the old part of the crawlspace the job took longer than anticipated, but they never cut corners or rushed to get done - in fact, they had to come back the next day to finish because they wanted to make sure it was done properly. They worked hard, did a very thorough job, cleaned everything up, and the bonus was how polite and considerate they were. I would highly recommend this team!