We recently visited Purnima as a family of 4. I will start with positive points first. Service staff were really friendly. Manager of the restaurant (could be owner also) was a polite and energetic person who showed utmost care to the customer with a friendly smile all the time. So, all the staff were fantastic. Secondly, the ambience was also very good, it was not outdated but more matched to the type of food served. So, we loved it.
All the prices in the menu was striked off and it threw us a bit out of balance as they mentioned that the new prices are getting outdated. This could be because, they may be taking over the restaurant from someone else and probably not ready with new prices for the dishes. But we would prefer to know exactly how much we are spending for a dish that we want to eat transparently.
Lets come to the food part. Some of the things that we experienced. When we sat down and starters were about to be served, my daughter was given a plate which was not washed properly and had food stains. When we pointed it out , they took care of it immediately. The waiting time for the starters itself was a bit too high, we felt, as we waited more than 35 minutes for the starters to arrive. Quality of the starters in respect to the taste of the food, was average at best. Portions were not big, but we are ok with that, however the taste was not up to the mark.
Main course - Naan bread were fresh as was very well done. Both veg and non veg main courses were bit bland and lacked proper seasoning. Again, we waited a long time between starters and main course. As we are big time foodies, and we like to try out new restaurants and we have reasonably a good pallet and so along with service ambience and everything, taste of food is very very important for us and i think thats where Purnima needs to put a bit more effort and make delicious dishes. Sorry, could not justify myself to go more than 2 stars. read more