Found Hydro Power on line after looking for someone to clean furniture and carpets. Phil was…read moregreat. The furniture (wool and cotton upholstery) came out well and he cleaned an oriental rug gently and effectively. He showed up on time, was easy to work with, great prices and I am totally happy.

From the owner: Hydro Power, has offered professional, prompt and reliable carpet and upholstery steam cleaning…read moreservices to our many loyal and happy Cape Cod customers since 1983.

This is a situation where you need to be able to leave NEGATIVE stars, but certainly at least Zero…read more I honestly cannot believe how horrible this company is, and as I told them, I am looking forward to hearing the news that they have filed for bankruptcy. They were bought a few years ago by "Cross Services Group" and I thought they would be better under new management (the old management notoriously treated their employees terribly.) While I cannot speak to their treatment of their employees, I can tell you that if they treat them anywhere close to how they treat their clients then they are absolute monsters. It started with the deepest cleaning I could pay for at my mother's house who sadly passed away in April. When I showed up afterwards, it was still filthy. I literally removed over a dozen daddy longlegs spiders from corners including even in the shower! Baseboards, light fixtures, nothing had even been touched. So I called them and told them how unhappy I was and that I wanted to speak with someone. I was promised "Warren" would call me right away. It had now been over a month and he has still never called, even though I called them back 2 more times and told them he never called. Then I had my first regular cleaning and the ladies put Murphy's Oil Soap all over the painted basement floor, making it very sticky and slippery and causing the paint to come up. I asked them to please never do that again, but I wasn't even mad about that , just bummed because it has made so much more work for me and made my mother's tenants really annoyed about the sticky, slippery floor. The second regular cleaning the 2 guys where there for literally 40 minutes (I know, because I was there on site) and all they did was pass a mop across the floor and a quick clean of the kitchen and baths and for that I was charged $450. And they left without making the beds which really upset me a lot because I was exhausted and stressed following my mom's funeral and I DID NOT WANT TO MAKE FOUR BEDS BY MYSELF so I called and called and emailed them to send the guys back with no response. So in tears, I did it myself. The final cleaning something really weird happened, because I showed the guy the light blue sheets for the King bed in the dryer and left before he made the bed.... but then the tenants called me later to say there were no sheets on the King bed. (Side note: I find the concept of paying for linen rentals absurd for my tenants so I provide all of my own nice sheets and towels for them.) I told them that they must still be in the dryer accidentally, but they were not. They were just GONE. I called the Furies multiple times to ask them to please just find out where my sheets accidentally went AND THEY WILL NOT CALL ME BACK. Maria absolutely promised me she would call me back, and didn't. I still have never heard from the imaginary guy named Warren. Look, it is just a stupid set of sheets, I already ordered a new set -- but it is just the principle of how NO ONE WILL CALL YOU BACK. I am not even going into the total BS fake "meeting" I had at my house with one of their "managers" at 7:30 in the morning when I requested could I please just talk with someone in person? The girl had NO IDEA that I was even upset about anything, or what was going on. It was a joke and she accomplished nothing. Oh and one more thing, they were supposed to do a deep spring cleaning on my Wellfleet house today which I scheduled months ago BUT THEY FORGOT ABOUT IT AND DID NOT HAVE IT ON THEIR SCHEDULE. Anyway, this was my second horrible cleaning service on Cape Cod and I basically decided that I could not rent anymore because the stress of dealing with these POS companies is not worth it. (I did actually find an angel from heaven and his wife who are now cleaning for me and I LOVE them, but up until that godsend I was truly not going to rent anymore.)

I would have given zero stars to Furies if it had let me. We rented linens and towels from Furies…read morefor five beds, one of which was a king. The king sized sheets did not fit (see photos). We had to drive to Target about 20 miles away to purchase a king sized set. I sent an email to Furies the next day (May 26th) and they apologized for the problem, promising a refund. I replied, thanking them for rectifying the situation and asked when we might see the refund back in our account. They responded saying that they only do refunds by check and that they would be sending it out "soon". My husband has called and spoken with Alex, four times, I believe, over the last few weeks. These are the excuses that he heard: "Sorry, the company has 'switched' hands" and we are just finalizing everything;" "the 'switch over' is complete and checks will be cut soon;" "the checks should be cut today;" and most recently "the checks were processed today and you should receive it by Friday (July 29). We have not received any checks. It seems that we were just getting the run around. Very disappointed in this company. Because of this horrible situation, we will likely not book any places that do not provide their own linens.

Customer service is their well-earned hallmark. cleaning of sofa and oriental rug in the house are…read moreexcellent. Dries in a few hours. Scheduling is easy and the voice on the phone clearly cares!

They did a great job, completed the work quickly, and were able to remove the odor from our tile +…read moregrout floor.

Our oversized sectional sofa, with multiple cushions, hadn't been cleaned in many years. Its…read moreoff-white/cream-colored hue was dull and greyed and adorned with several small stains. Greg ably took care of the challenging task of getting the equipment up through bushes, onto our 2nd floor balcony, and into the living room. He worked hard scrubbing all of the numerous upholstery surfaces. The end result was a wonderful vibrant white sofa that looks almost new. I liked my telephone interaction with Bob DiTucci when setting up the appointment, and we are completely satisfied with the results of Greg's upholstery renewing work.

Bob was very efficient in returning my call and setting up an appointment. When the date of service…read morearrived, Greg called to update me on arrival time. He was very professional and did a remarkable job cleaning my furniture and carpets. I'm very pleased & highly recommend them!

I needed my 8'x10' rug cleaned before moving to a new apartment. Joe had it done in a day with…read moreclear communication and at a reasonable price for the size of the rug compared to two other quotes I had received.

Joe just left my home and I felt like I really needed to post this ASAP for him. When I was looking…read morefor someone to clean up my sectional and ottoman post a move, I looked for quotes from a few different people. Joe was the quickest to respond and by far the least expensive. But, price does not reflect quality here. He absolutely exceeded expectations for me on what my old couch could look like. He was a pleasant person to do business with and I will absolutely be reusing his service next time my couch needs a deep clean and refresh. I could not recommend his service more! You are in good hands with Joe!

I highly recommend, Craig. I used him for our large living room carpet and I found him reasonably…read morepriced and reliable

Craig works a miracle every time he comes on our 30 year old carpet of our cottage. He is on time…read moreand very thorough. His system removes stains we just could not imagine getting cleaned up. It leaves the carpet soft and fluffs up the pile. Amazing! He also does upholstery.

They did an absolute amazing job cleaning my white linen covered headboard and my basement carpet!…read moreCan't say enough good things about them. They literally saved my headboard and my carpet. Thank you so much

Brad is amazing outstanding service and always does a perfect job…read moreHe comes right out when you have a pet issue and is a delight to work with. I would highly recommend him and have seen him perform miracles in my home.

Excellent service and cleaning. Very competent,…read moreaccommodating and congenial staff. Always does an excellent job. Very happy with them.

I contacted McCarthy Cleaning Company and spoke to a lovely Paula. She bent over backwards as I…read moreneeded my rugs cleaned almost immediately! John showed up the very next day and did an amazing job - the basement stairs are the MAIN stairway to the house from the garage and to exit out to the yard. I have 4 dogs and 6+ years of use!! I really, really thought he'd say "NOPE, you need a new carpet"! Well, it looks like I bought a new carpet! Thank you, Paula, for being so nice & in-service and pro-active and thank you, John, for the amazing job on our YUCK carpet today. YOU BOTH saved us as our Open House is this Friday - WHEW - one less thing off a very long list and what a GREAT JOB!! Very Happy New Customers! Victoria & Jay Cappadoro

The absolute best carpet cleaner EVER !! Thorough, timely, responsive and affordable !! Thank you…read moresoooo much Bob !

From the owner: BK's Carpet Cleaning in Vineyard Haven, MA serves Residential and Commercial customers. We have…read morebeen proudly serving all of Martha's Vineyard since 1990. My wife Sandra and I worked together for several years before we had our first child. I now work alone but still get the job done quickly and thoroughly. We clean carpets, upholstery, tile and grout and also area rugs year round. If you are a returning customer I would like to thank you for your loyalty and patronage. If you would like to use BK's Carpet cleaning, we look forward to providing you with excellent service.