Pure Formulas is the best! I ordered a remedy on a Thurs. and received it the following Mon. Fortunately it was shipped from their Miami area location and not from their Sparks NV location. Shipments always come faster to New Mexico from FL than they do from Sparks, NV. Once again, thank you PM for your outstanding service! Barbara J. read more

Thank you, I received my order Saturday and it was . I Shampooed my hair with the new shampoo and I love it and the conditioner, it made my hair soooo soft and gave it the body and fullness I always wanted. Thank you for the fast secure order. My husband also loves it. We are trying this shampoo for him hoping that it will help heal his scalp o tiny blisters on his scalp,this shampoo doesn't have any toxic chemicals sooo it should help him too. Thank you again. read more

PureFormulas is exemplary. Prompt delivery, secure packaging, quality product, and best price. Definite 5 Stars. Thank you PureFormulas.

I was a loyal PureFormulas customer for several years and spent thousands of dollars with them, but I finally canceled all 12 of my autoship items after another frustrating experience with their autoship program. Their system does not allow you to add products to an existing autoship or combine separately created autoships, even when they have the same ship date. The only way to consolidate them is to cancel everything and recreate all of the autoships at once. As a result, I was charged $5.99 shipping twice on the same day despite having several autoship orders processing. What makes this especially frustrating is that I had essentially the same shipping issue a few years ago. At that time, I was also not refunded and was told they were working on improvements to the autoship system. Years later, the same problem still exists. This time, after asking for the shipping charges to be refunded, I was offered just one $5.99 store credit toward a future order. After years as a customer with 12 recurring items, that was disappointing enough that I canceled all of my autoships and will purchase elsewhere. I've had plenty of good experiences with PureFormulas over the years, which is why I'm giving 3 stars, but the autoship system and the way this issue was handled ultimately lost my business. read more

My husband ONLY uses Nubian Heritage Raw Shea Butter body wash (the original version of Shea Moisture's Raw Shea Butter with Frankincense and Myrrh), and the price has been escalating like everything else, thanks to the monster in the WH. I've been buying it via Amazon (and other places over the years) but the price here at Pure Formula was a bit over a dollar less than the next cheapest place, so I gave it a shot--4 bottles got me to the free shipping level. There was a 15% discount, too--I think that was for a first-time buy. Shipped promptly, very well packed, mostly recyclable brown paper protection inside standard cardboard boxes (the 4 bottles came in two separate shipments); each bottle had the screw top taped, and 2 bottles in a bubble wrap envelope. As I've had this product arrive leaking in the past, I appreciated this extra step (and they hadn't leaked). I'll definitely return for this product, and probably others. read more

PureFormulas pleases again! I ordered two products and both were delivered on time, well packaged. Great communication. Thank you!

rate less than one, zero sent someone else's order sent emails saying my order had been delivered and it had not will never order again read more

PureFormulas has been excellent on my first 2 orders and thankful they use USPS & UPS as shipper. I used to buy from another on-line retailer who used Ontrac and they had no live people via phone. This is a definite step up and will order from them again. read more

my doctor recommended a supplement for inflammation and I needed it quickly. as much as I didn't want to spend the extra for overnight shipping, I did it. I got a notice from UPS that it would arrive in two days. I was furious! I called Pure and the very nice customer service rep said no problem and he issued a refund. pure is a great company and customer service is very accommodating. great company! read more

My bottle of gel capsules arrived in an unusable clump. The response from PureFormulas has been dissapointing so far. They requested photos of the product which I have sent. Now crickets... read more

Good selection of products. This item arrived quickly. Very pleased.. this item was recommended by my Doctor . It has a good taste.

Words cannot express the kindness and professionalism of Lisa. She went above and beyond helping me reorder the herbs for my husband. I have always loved the Brand PURE but I had no idea of the wonderful customer service. read more

UPDATED to reflect customer service response: when PF saw this review, the company located my order (despite that my orders are not associated with Yelp account email or user name) and offered to resolve this matter. PF refunded shipping fees (I will take their word for it since I have no evidence yet) and were going to provide a $10 credit for my troubles. seems that my experience was a bit of an anomaly in that the customer service manager i spoke with did not have any other customers experience what i had. i don't know whether he was referring to the odd recorded message or whether he was referring to the UPS 2-day air fiasco. i explained having called the PF 1800# and the message gave customers two options for customer support from their "happiness and customer loyalty teams" (for help with placing an order press 2, for help with current orders press 3). i also reported how the recording was a British accented females voice but every time i pressed 2 or 3, there was literally no sound or message for a solid 10 seconds. a few times i just hung up and tried again suspecting a tech glitch but if i stayed on longer than 10 seconds, the British accented female voice said no one was available at this time and to try again later. this happened 19x in 5 days. i began phoning July 3 and tried several times daily until July 9, when the order arrived. i also sent 2 emails and filed a "missing order" claim, and even that did not generate the "automated" response for almost 24 hours. when i was unable to reach or hear back from the company, i actually initiated a fraud claim with the bank thinking i had been scammed or that the company had gone out of business. doesn't help matters that PF thinks i am making all of this up. needless to say, i am content with the resolution and will give PF another chance, especially given they have the widest selection of homeopathy anywhere. this ordeal was so frustrating and worse, the dog is battling fleas now due to the delay of this order containing his flea remedy. ------------------------------------------------------------------------------------------------ 8 yrs of being a customer and i am done. while this store has the best selection of homeopath remedies anywhere, and offers reduced price sales throughout the year, when there are issues with your order, they DO NOT RESPOND. they don't reply to emails, and no one on their "happiness team" EVER answers the phone, and not a single "claim" is ever handled. spent 17.99 on 2-day shipping (dog was out of flea remedy) and requested a refund since the order (shipped June 30) was not delivered until today. not sure what is going on with this company, but this is the worst example of customer service i have ever NOT EXPERIENCED. so so sad. i'll spend more money elsewhere to get the same products, bu my deserved refund needs to happen since my order was not delivered in 2 days, it was delivered in 10. if so i'll update this review. read more

PureFormulas - Vitamins & Supplements Near Me - Medley, Florida

I ordered something on a Saturday that I needed for a surgery Monday and paid for an overnight delivery thinking I would get it Monday (because it actually specified Monday on the order). I double checked before I placed it. Instead I got it Tuesday. I wrote and asked that they credit the difference between one day-business delivery and 2 day delivery since I got it Tuesday. Someone named Chrystian said no. That would have been maybe $10 to them. I have been a loyal customer for at least 15 years, so that was a really dumb decision on Chrystian's part. There are a ton of vitamins sites so I will simply order elsewhere. Toodles to PureFormulas. read more

We were not happy that they took 1 order and sent it out in two shipments. Not only that, while both were ordered on the 9th, the second part was finally received today on the 17th. Eight days later. read more

PureFormulas is great! Been ordering from them for years! They have high quality, hard to find supplements at great prices! AND, the have fantastic customer service folks and a phone number - which many companies dont have these days. Highly recommend! read more

What a great company! So easy to place order with prompt delivery! Received my probiotic order in one day packed in 2 ice packs in an insulated tote bag Product was still cold on arrival. Will continue to use this company for all my supplement needs! read more

Ordering was very easy and the product was shipped promptly. This was a great experience!!!!

Very good price for the theracran pills. Quick delivery. Very pleased. Easy to place the order.

PureFormulas has great products, prices and customer support!! I have been ordering several products from PF for several years. I have never been disappointed in the products and the "Happiness Team" have always answered my questions and resolved any issues! read more

amazing service and selection, but I always have trouble with the website. I'm not that great with apps anyway, but it will not stop me from using this company read more

The product was marked as delivered. It was not. It was being held by usps. Pureformulas customer service was useless. It became my problem to resolve. read more

careful after 7 plus years with this company,and never once used auto ship, it defaults to auto ship, I have never auto shipped any of my orders. They were quite rude about it, Amazon Prime here I come for all my future orders for vitamins for my entire family. read more

Never again. I am glad others had good experiences, but did not. We generally order our product direct from the MFG, When we do purchase, we always get a 1 year expiration on our products without exception. But since PureFormulas was closer, we tried them. When we opened our items, not only was the safety tape not on the box of four kit, they all expired in 2026, and the most recent was 3/26. Two months from now. That means, these have been sitting around the warehouse for a great deal of time in a plastic bottle. We contacted them and asked about the date of expiration and they blew it off as "you still have time to use it". No, we are still using our last order and we are not one to run out before we order the monthly supplement. We never heard back, so they expected us to keep the product and be quiet. We had to ask contact them a second time for a refund because they never offered to replace them. This is not customer service. Be careful they dont sell you items with an expiration. We tend to forget these products are sitting in plastic, and who knows how hot it was when they sat in the truck or on a pallet when the company first had received at their location. This is not the first time they had this problem. We looked at the Google reviews after we had our poor experience, and found they had sold another customer a product with expiration issues. On 1-31-26 I added an update to their response. I want the reader to understand a bit more. Note how they contradict themself when they first say they take customer satisfaction "very seriously". But then note how it really isnt about the customer, it is about THEM. The spent the majority of their polemic telling me my concern for expiration dates is nothing to be concerned with. Let me ask them a simple question? When you (or any of us) go into a store and you see a product, with two different expiration dates, which one do you choose? Lets suppose it is another supplement? One expires in two months, or the other in 2027? Be honest, which one would you pick? And yet, when it comes to purchasing YOUR product, you want me to do what you would not do. Secondly, they did not address why the box of four has the tamper seal broken? When we ordered from the MFG, they always have a seal on the outside of the box. Theirs did not. While we appreciate their sentiment, a breached seal is a physical compromise of the product's chain of custody. The seal helps identify an attempt to protect the contents Thirdly, I disagree with you about the supplements and their shelf life. Isnt it true Results RNA products use specialized Advanced Cellular Technology and are often part of a 4-bottle system designed for synergistic health? Their dismissal is nonsense. Receiving items with only 2 months left suggests to me that PureFormulas is "liquidating" old or returned stock without disclosure. Finally, what adds insult to injury is you will not give us back our money to purchase a new set of products anytime soon. You tell us you will refund once you receive your products. This essentially forces us to provide you with an interest-free loan while we wait for your logistics team to process a return for a "mistake" you made. I am disabled and generally have someone drive me. To make matters worse, there is a great deal of snow to slow this return by almost 2 more weeks. This box must be brought to the post office in order to ensure it is documented that it shipped lest it be lost and we lose our money with the box. read more

My delivery arrived today...Packaged very securely,Items as described...Great price,Prompt shipping......

I trust them for all supplement needs was from the manufacturers, but I can buy from them cheaper and it all comes from one place

Wonderful! Worth every penny! More orders to come! Packed professionally, great products.

Been using Pure Formulas for years, always great: EXCEPT, recently signed up for auto-ship on a product. First auto-delivery arrived fine. THEN I started getting email notifications the same order number was shipped again, then yet another email saying a partial order was on its way, same already received order number. WTF, PF? I cancelled auto-delivery. PF needs to get their stuff straight! read more

Pure Formulas never disappoints! Their selection, variety, and service cannot be beat, and I recommend them highly!

Pure Formulas has always delivered accurately and quickly. I couldn't be more pleased.

It took 8 days to receive the supplements so I had to forgo a hiking trip to wait for the packag. on 4/13/26 I received a notification that the package had been delivered. The package was ordered on 4/7/26 and delivered on 4/15/26. if the package had been delivered a day sooner it would have saved us bus fare to have a family member return to Phoenix from Tucson and I would have hiked in Tucson. Very disappointed! read more

I had never ordered from this company before and my first experience with them was stellar! My order arrived in a very timely manner and exactly as advertised on their site and... in perfect shape! So YES!! I will definitely order from them again! keep up the great work!!!!! read more

My vitamin order arrived so quickly. It was packed with attention and care and even included a free gift!

So happy with product received great price & so fresh...glass jars wrapped in bubble wrap then in a cardboard sleeve w/brown paper packed inside box...arrived perfectly.I'm now looking for more to buy from this company b/c their care & expertise are evident. read more

PureFormulas is a great company. I was kept apprised of my order via email and text. I could easily track my order, which arrived in a timely manner. I would not hesitate to use this company for my supplements in the future. read more

Not all of the items could be immediately shipped, so PureFormulas shipped what they could immediately and then shipped the remainder a day later. As their prices are so low, I don't hesitate to place an order with PureFormulas. read more

Very good prices, excellent communication. They let me know that the delivery would be delayed. I received a free gift and a $10 card toward a future purchase. I will do business with pureformulas.com again. read more

They have the best prices on the market on a lot of products. Also, their customers service team is very helpful read more

I have ordered from PureFormulas twice so far and I am impressed with their products, promotions and in their care and timely shipping ethics. Glad to do business with them. read more

I am so happy I found this company and this is my second order. Shipment and packaging is fabulous and fast. Thank you for the pricing and everything and you honor the perfect name PureFormulas. I highly recommend read more