amazing service and selection, but I always have trouble with the website. I'm not that great with apps anyway, but it will not stop me from using this company read more

Words cannot express the kindness and professionalism of Lisa. She went above and beyond helping me reorder the herbs for my husband. I have always loved the Brand PURE but I had no idea of the wonderful customer service. read more

The product was marked as delivered. It was not. It was being held by usps. Pureformulas customer service was useless. It became my problem to resolve. read more

It took 8 days to receive the supplements so I had to forgo a hiking trip to wait for the packag. on 4/13/26 I received a notification that the package had been delivered. The package was ordered on 4/7/26 and delivered on 4/15/26. if the package had been delivered a day sooner it would have saved us bus fare to have a family member return to Phoenix from Tucson and I would have hiked in Tucson. Very disappointed! read more

Wonderful! Worth every penny! More orders to come! Packed professionally, great products.

Pure Formulas never disappoints! Their selection, variety, and service cannot be beat, and I recommend them highly!

Never again. I am glad others had good experiences, but did not. We generally order our product direct from the MFG, When we do purchase, we always get a 1 year expiration on our products without exception. But since PureFormulas was closer, we tried them. When we opened our items, not only was the safety tape not on the box of four kit, they all expired in 2026, and the most recent was 3/26. Two months from now. That means, these have been sitting around the warehouse for a great deal of time in a plastic bottle. We contacted them and asked about the date of expiration and they blew it off as "you still have time to use it". No, we are still using our last order and we are not one to run out before we order the monthly supplement. We never heard back, so they expected us to keep the product and be quiet. We had to ask contact them a second time for a refund because they never offered to replace them. This is not customer service. Be careful they dont sell you items with an expiration. We tend to forget these products are sitting in plastic, and who knows how hot it was when they sat in the truck or on a pallet when the company first had received at their location. This is not the first time they had this problem. We looked at the Google reviews after we had our poor experience, and found they had sold another customer a product with expiration issues. On 1-31-26 I added an update to their response. I want the reader to understand a bit more. Note how they contradict themself when they first say they take customer satisfaction "very seriously". But then note how it really isnt about the customer, it is about THEM. The spent the majority of their polemic telling me my concern for expiration dates is nothing to be concerned with. Let me ask them a simple question? When you (or any of us) go into a store and you see a product, with two different expiration dates, which one do you choose? Lets suppose it is another supplement? One expires in two months, or the other in 2027? Be honest, which one would you pick? And yet, when it comes to purchasing YOUR product, you want me to do what you would not do. Secondly, they did not address why the box of four has the tamper seal broken? When we ordered from the MFG, they always have a seal on the outside of the box. Theirs did not. While we appreciate their sentiment, a breached seal is a physical compromise of the product's chain of custody. The seal helps identify an attempt to protect the contents Thirdly, I disagree with you about the supplements and their shelf life. Isnt it true Results RNA products use specialized Advanced Cellular Technology and are often part of a 4-bottle system designed for synergistic health? Their dismissal is nonsense. Receiving items with only 2 months left suggests to me that PureFormulas is "liquidating" old or returned stock without disclosure. Finally, what adds insult to injury is you will not give us back our money to purchase a new set of products anytime soon. You tell us you will refund once you receive your products. This essentially forces us to provide you with an interest-free loan while we wait for your logistics team to process a return for a "mistake" you made. I am disabled and generally have someone drive me. To make matters worse, there is a great deal of snow to slow this return by almost 2 more weeks. This box must be brought to the post office in order to ensure it is documented that it shipped lest it be lost and we lose our money with the box. read more

careful after 7 plus years with this company,and never once used auto ship, it defaults to auto ship, I have never auto shipped any of my orders. They were quite rude about it, Amazon Prime here I come for all my future orders for vitamins for my entire family. read more

PureFormulas is a great company. I was kept apprised of my order via email and text. I could easily track my order, which arrived in a timely manner. I would not hesitate to use this company for my supplements in the future. read more

UPDATED to reflect customer service response: when PF saw this review, the company located my order (despite that my orders are not associated with Yelp account email or user name) and offered to resolve this matter. PF refunded shipping fees (I will take their word for it since I have no evidence yet) and were going to provide a $10 credit for my troubles. seems that my experience was a bit of an anomaly in that the customer service manager i spoke with did not have any other customers experience what i had. i don't know whether he was referring to the odd recorded message or whether he was referring to the UPS 2-day air fiasco. i explained having called the PF 1800# and the message gave customers two options for customer support from their "happiness and customer loyalty teams" (for help with placing an order press 2, for help with current orders press 3). i also reported how the recording was a British accented females voice but every time i pressed 2 or 3, there was literally no sound or message for a solid 10 seconds. a few times i just hung up and tried again suspecting a tech glitch but if i stayed on longer than 10 seconds, the British accented female voice said no one was available at this time and to try again later. this happened 19x in 5 days. i began phoning July 3 and tried several times daily until July 9, when the order arrived. i also sent 2 emails and filed a "missing order" claim, and even that did not generate the "automated" response for almost 24 hours. when i was unable to reach or hear back from the company, i actually initiated a fraud claim with the bank thinking i had been scammed or that the company had gone out of business. doesn't help matters that PF thinks i am making all of this up. needless to say, i am content with the resolution and will give PF another chance, especially given they have the widest selection of homeopathy anywhere. this ordeal was so frustrating and worse, the dog is battling fleas now due to the delay of this order containing his flea remedy. ------------------------------------------------------------------------------------------------ 8 yrs of being a customer and i am done. while this store has the best selection of homeopath remedies anywhere, and offers reduced price sales throughout the year, when there are issues with your order, they DO NOT RESPOND. they don't reply to emails, and no one on their "happiness team" EVER answers the phone, and not a single "claim" is ever handled. spent 17.99 on 2-day shipping (dog was out of flea remedy) and requested a refund since the order (shipped June 30) was not delivered until today. not sure what is going on with this company, but this is the worst example of customer service i have ever NOT EXPERIENCED. so so sad. i'll spend more money elsewhere to get the same products, bu my deserved refund needs to happen since my order was not delivered in 2 days, it was delivered in 10. if so i'll update this review. read more

PureFormulas - Vitamins & Supplements Near Me - Medley, Florida

Pure Formulas has always delivered accurately and quickly. I couldn't be more pleased.

My vitamin order arrived so quickly. It was packed with attention and care and even included a free gift!

I trust them for all supplement needs was from the manufacturers, but I can buy from them cheaper and it all comes from one place

Been using Pure Formulas for years, always great: EXCEPT, recently signed up for auto-ship on a product. First auto-delivery arrived fine. THEN I started getting email notifications the same order number was shipped again, then yet another email saying a partial order was on its way, same already received order number. WTF, PF? I cancelled auto-delivery. PF needs to get their stuff straight! read more

super service ,all the way !!! easy to order and quick delivery. great communication!

Not all of the items could be immediately shipped, so PureFormulas shipped what they could immediately and then shipped the remainder a day later. As their prices are so low, I don't hesitate to place an order with PureFormulas. read more

Very good prices, excellent communication. They let me know that the delivery would be delayed. I received a free gift and a $10 card toward a future purchase. I will do business with pureformulas.com again. read more

I had never ordered from this company before and my first experience with them was stellar! My order arrived in a very timely manner and exactly as advertised on their site and... in perfect shape! So YES!! I will definitely order from them again! keep up the great work!!!!! read more

Very happy with this order -- the products are fresh and clean, and the shipping box was well stocked and carefully packed.

So happy with product received great price & so fresh...glass jars wrapped in bubble wrap then in a cardboard sleeve w/brown paper packed inside box...arrived perfectly.I'm now looking for more to buy from this company b/c their care & expertise are evident. read more

They have the best prices on the market on a lot of products. Also, their customers service team is very helpful read more

I have ordered from PureFormulas twice so far and I am impressed with their products, promotions and in their care and timely shipping ethics. Glad to do business with them. read more

I am so happy I found this company and this is my second order. Shipment and packaging is fabulous and fast. Thank you for the pricing and everything and you honor the perfect name PureFormulas. I highly recommend read more

Excellent fresh products. Excellent service. I'm delighted with my order. Thank you, PureFormulas, for a wonderful experience.

Ordered some liquid soaps for the office from this company. Superfast delivery, exceedingly well packed, and free shipping with $25 and over. Wow! Definitely will use them again! read more

great product it's one of the few combinations of berberine that actually control my blood sugar

Didn't delivered. There is no refund option as I bought as a guest without create a profile with them. Be careful about your money and purchase with them read more

In response to Jane's comment below I did call the 800 number and the 15% coupon was immediately sent to my email address. Thank you for that, and accordingly I upgraded my review from 1 star to 3 stars. Having said that, the discount does not apply to the specific item I was considering, so I don't think I will be patronizing. read more

I've been using PureFormulas for a couple years by now, maybe a few. The company just keeps getting better over time. I use autodelivery and score an additional discount - saves me time and energy and money. Today is the the first time ever that I received a sub par product, it had a broken seal. They are using a new text message delivery followup and there was a way to message them with any problems with the delivery. Pretty quickly they sent me back a message that a replacement item had been processed and is on its way. You really can't beat that kind of customer service! read more

I've been a satisfied customer with Pure Formulas for many years. Always satisfied with their quality products, price and free shipping. In the last few years their website was redone and not really as simple & user friendly as before. Then free shipping changed to only $25 + orders. Many products that I orrder were changed to $24.99 - forcing you to buy something else for free shipping. Their shipping from the mainland to Hawaii was 3-5 days from order date to delivery. It was great. Now it takes 13-15 days from order to receiving delivery, They've chosen to save $$ on shipping costs by sending from the East to West coast and then putting orders on a ship to Hawaii. Received today, 9/16, my order from 9/01. This has happened several times. I order items way before I run out but this ship from the West Coast to Hawaii gets me my items after I've run out. Cutting their shipping cost by putting orders on a ship that takes an extra 7-8 days for delivery is doing a disservice to their customers - no warning given either. I'm defnitely looking elsewhere to purchase items I need. read more

Fast delivery, great pricing, and excellent service--this is definitely my new go-to online store for all my purchases!

Update: the package has finally moved--it's now in Puerto Rico! (it was in West Palm--it was supposed to go a few towns south of there). Pure Formulas keeps on giving me more work to do and refuses to accept any responsibility for their delivery system and hassle for a customer. If you take a look at other review sites, this is becoming a trend for this company. Bad business--order elsewhere if you can. read more

Super quick delivery! I always buy probiotics and digestive enzymes ( smidge) for GI support! High-quality staff! Works! Recommend! Thank you pure formulas! read more

I placed an order for a single delivery. Then, repeat deliveries were made without my consent. It is just about impossible to get through their system to cancel additional, unwanted orders. I won't use PureFormulas again. read more

Shipping was delivered faster then expected very happy well definitely buy again soon

I had ordered 10 items from Pure Formulas and they only had 9 at the time I ordered, but I received a package with 9 items a couple days ago and thought they might forget about the 10th, but sure enough, I received the 10th item today!!! Very pleased that they did not wait for the 10th one, they sent what they had, and sent the rest as soon as they could. Great service!! I did not have to call or complain.... read more

The shipping took much longer than expected and my supplements arrived very hot since nothing was in the box to keep them cool. will not use again. read more

Arrived Early !! Deliivered with Care nice fragile packaging for glass bottels ! Fragile CARE label and doubled boxed in fitted to bottle packaging. FREE Delivery read more

Great customer service and support. I had to cancel a subscription and they immediately looked after it kindly professionally with suggestions for product I had on the way thank you very much. read more

ITEM NOT DELIVERED. It was ordered and they said it had been delivered but it wasn't