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    Pure Speech Pathology

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

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    3 years ago

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    Sno-King Speech

    Sno-King Speech

    3.7(3 reviews)
    3.3 km

    Update: Under threat of collections, we've made the payment today. Not much a consumer can do…read moreshort of contract litigation, and our credit rating isn't worth the hit. Nithya's response fails to address the core complaints and misrepresents her conduct. To recap: 1) The contract is deceitful, in that it references a Vacation Policy that does not in effect exist. 2) Nithya knew of our challenge in meeting a 2x/week schedule, but locked us in to that commitment anyway. To be clear, we had discussed dropping back to 1x/week if schedule was too challenging. Secondly, we'd discussed the challenge of paying for 2x/week out of pocket. It was our mistake for not formally issuing a scheduling advisory to Nithya, but we assumed falsely that saying we would be traveling or that our kid would be at summer camp would be sufficient. It would be a generally decent thing to do to advise someone you are going to bill them $2000+ for a month of missed appointments especially after hearing they are concerned about the schedule and the out of pocket expense. Or, one can choose to hide behind a poorly worded contract. 3) When we argued with Nithya about the steep fees, she suggested that a couple of the sessions could be made up at no additional cost. We had fit in 2 appointments in July/Aug. But Nithya ultimately billed us for all sessions, with late fees, and threatened us with collections when we refused initial payment. 4) Last and most importantly, our son is the one who gets the short end of the stick. Nithya's first response when we argued that we thought the contract was unfair was to drop us as clients. I suppose if there is a waiting list of concerned parents you turn to the next easy mark and drop the child whose parents disagree with your policies. 5) In ending the relationship, we requested that Nithya summarize the treatment our son had received--methods, outcomes, progress areas and areas of concern--in order to take that information to another therapist. Similarly, we asked Nithya for a list of recommended academic accommodations for our son, who is starting at a new school. Nithya, through 2 weeks of silence, has refused both requests. For the nearly $10000 spent, we have no information to take to another therapist, and we're underway at a new school without guidance. That fact in and of itself speaks to the priorities here.

    Torring concluded her speech therapy sessions with her mobile speech pathologist, Nithya Siva…read more Nithya has changed Torring and my family's life by helping her find her words. 6 months ago by complete chance Nithya came into our life. We will be forever grateful that she did. She worked one-on-one with Tutu in fun weekly sessions, whereby opening a whole new world of communication for her. Can you imagine being a toddler and exploring this great big world, having so much to say and no way to say it or express what you saw or how you feel? Week by week we saw Torring's world change; a whole new pathway of expression opened before her. Not only did she shed the tantrums and meltdowns we had come to know her by, but she blossomed with a newfound confidence, kindness and spirit. Nithya is incredible. She has changed our life. If you or anyone you know needs speech therapy assistance, please reach out. Torring loves and adores you Nithya! WE love you and cannot thank you enough for what you have done for our daughter. People come into our lives in amazing ways. Sometimes it seems at just the right moment and without explanation bring the help you didn't even know you were seeking. We are forever grateful.

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    Sno-King Speech
    Sno-King Speech

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    Rehab Without Walls

    Rehab Without Walls

    2.6(8 reviews)
    3.6 km

    My disabled son enjoyed therapy sessions with the staff there. However, the billing dept has been a…read morenightmare. We specifically requested detailed billing so we knew exactly when we reached the limits of therapy visits allowed by our insurance. We also requested that we are informed immediately if our insurance declines any claims. Instead, we got nothing until we suddenly received a bill for $1600. When we asked for details, once again we received nothing. No email, no letter, no phone call. Instead, a few months later (with no additional visits for my son), we received a second bill for over $4600 and collections threats. We didn't get a response until we threatened to bring an attorney into the conversation. Someone from the billing dept responded with an offer to meet and discuss a payment plan. We made it clear that we are not paying one penny until they get their act together and can actually produce documentation of my son's visits, along with information on when they submitted claims to the insurance company. Still working on a resolution. Cannot understand how a business that is so bad at managing their revenue can still be in business!

    We get our disabled daughter fit for orthotics through this clinic and today when trying to figure…read moreout our daughters appointment time the front desk staff were really rude. They claimed that the doctor who does the orthotic fittings in their clinic isn't associated with their clinic and so they don't handle his scheduling-- which is fine-- but absolutely does not need to be conveyed with disdain or attitude. Even if the doctor is an outside provider he clearly has a relationships with the clinic if he uses their space for his appointments, and Ive always made appts through their front desk before, so there's no need to treat his patients like you hate them for calling to get some simple help/guidance.

    MOSAIC Physical Therapy - Private Treatment Room

    MOSAIC Physical Therapy

    4.4(7 reviews)
    5.1 km

    Was a 5 star, they helped rehab my broken leg, arm/shoulder, and lower back after surgery issues…read more Got an email Friday before Xmas. Closing, with a yellow pages list of possible PT clinics. Note: Mosaic closed Adult therapy, all other clinics are open for pediatric care only. So, thanks for letting me know, so I can schedule my total knee replacement rehab. Not much time window since that's on 1/2/19. Ongoing issues? Adults are shown the door with yellow pages. Pediatric care continues at other clinics. Is that age discrimination? Being cast aside mid treatment for neuropathy makes doubt the efficacy and necessity of said "therapy". Thanks Mosaic, it was good, but you've changed. Bad management and greed is a bad recipe for success.

    Here's the deal…read more I'm an active guy who gets myself into a lot of trouble. I worked full time hours at an amazing (and busy) cafe in Kirkland and it got my neck into all sorts of weird because I'm tall and the counters in the cafe, well, they weren't. I was hesitant to reach out to any physical therapy because I had previous experience with PT back in Boise that was less than sweet. But my neck pain reached a point where I needed to try. By chance, Mosaic was within walking distance of my apartment. It blew my mind that PT could be what Mosaic was. The staff was overtly friendly and, most importantly, invested in dynamic treatment that involved exactly what and how I was feeling each day. And they were kind enough to laugh at all my bad jokes, which is a huge plus. I receive treatment for my neck for about three months at which time I'm discharged, as it were. I have exercises and recommendations to move forward with instead of just being "done" and "good luck!" So, then my active guy trouble-making hits its stride in late July, 2016, when I dislocate my shoulder. I'm out of town when it occurs, go to the local hospital, and that next morning, I call Mosaic to schedule rehabilitation. They get me an appointment the same week, they test my full range of motion, and they welcome me back like it's a family reunion. Not kidding. The community at Mosaic is absurdly awesome. Any business could learn something from this place when it comes to genuine service. Last week, I went and played disc golf again without a problem. I started a bodyweight exercise program and due to the excellent care, my shoulder feels great. I'm still doing cuff and strength exercises a few times a week, exercises that were given to me as continued therapy after I was discharged. And then there's Tasha. Tasha might be the best PT in the Pacific Northwest. She's damn good at what she does and there was never a moment in either of my PT schedules to Mosaic that I felt uncomfortable or as though I was liable for re-injury. On one of my last PT sessions, knowing that one of my goals was to throw an ultimate disc without trouble, she brought a disc into the office and we practice motion with different throws. THAT is personalized care and that shows class and dedication. Now, if you've made it this far, you might be thinking "okay guy, you seem biased. how much are they paying you." Quite the opposite my friend. I paid THEM to laugh at my bad jokes. But, in fairness, I should list some downsides to Mosaic. I think that's only fair. So, here are the downsides to Mosaic: 1. They are flexible and work with your schedule. (If only they would cancel other people's appointments for me. Sheesh) 2. They always smile. (I mean come on, smiling again? It's Monday) 3. They won't schedule you for more sessions than you need. (Seriously? I love paying way more money than I need to. Jerks) 4. They forced me to bring in coffee. (Well, I mean, it may be more like I volunteered to bring in coffee, but still, what the hell) So I hope that balanced it out for you. If it didn't, and it's still skewed way in favor of working with this amazing family and community at Mosaic, well, good. You may want to go be reckless like me just so you can experience what I'm talking about. Disclaimer: Don't be reckless.

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    MOSAIC Physical Therapy - Large Open Area

    Large Open Area

    MOSAIC Physical Therapy
    MOSAIC Physical Therapy

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    Pure Speech Pathology - speech_therapists - Updated May 2026

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