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MOSAIC Physical Therapy

4.4 (7 reviews)
Open 8:00 am - 7:00 pm

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Edmonds Orthopedic Center - (2/23/26)

Edmonds Orthopedic Center

3.0(33 reviews)
0.7 mi

A sudden mobility issue happened back on 2/17/26. Working with my primary care facility and…read morephysician at Pacific Medical Center - Shoreline, I was referred to, had Xrays completed and evaluated at Swedish Edmonds Urgent Care that evening. The PA-C seen referred me to Edmonds Orthopedic Center (affiliated with Proliance Surgeons), located also at the Swedish Edmonds medical campus. My initial evaluation was with Michael Lee, MD on 2/23/26 where it was determined a MRI was needed to make a definitive diagnosis. This was completed at an affiliate site, North Puget Sound MRI in Mountlake Terrace on 3/6/26. My MRI results and next steps were addressed again with another appointment with Dr. Lee on 3/12/26. The MRI brought to light my current situation and potential future issues to be made aware of. I also received a cortisone steroid shot to help reduce discomfort and inflammation at this visit. My recovery is still ongoing, just thankful no physical therapy and/or surgical intervention are needed at this time. Yes, one has to deal with the wait (blame the insurance and medical care system in the US). Overall, I have been pleased with the professional care provided without the hassles of having to see similar organizations in downtown Seattle. It is much more accessible as a Shoreline resident to be seen at northend sites in Edmonds and Mountlake Terrace. My interactions via phone, online, and onsite have been favorable. Pro tips: Understand that time is needed to have referrals reviewed and approved by one's insurance coverage, especially if there were any policy changes. This does affect scheduling and copays. Exercise your patience, do your due diligence to follow up, ask questions and for clarity to advocate for the best outcome for your care. Give yourself extra time to locate parking, whether on the adjacent street, main parking lot, or parking garage whether you are dropped off or driving yourself. It does get congested and not fun with limited mobility and inclement weather. The common areas like lobby, elevators, and waiting areas are busy so be proactive to wear a mask and/or use hand sanitizer. Complete any online check-in requests prior to your actual onsite appointment. This will streamline your check-in process. Copays can be paid ahead or at the check-in counter. Good luck and hope you have as good an outcome like what I experienced!

Getting a hold of a front desk is a nightmare, and if you are lucky enough to get through, you will…read morebe treated like crap. I asked a simple question about whether they take my insurance and was met with attitude. Not the best first impression, and I wouldn't recommend them for any sort of treatment.

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Edmonds Orthopedic Center - Signage located to the left of check-in counter (2/23/26)

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Signage located to the left of check-in counter (2/23/26)

IRG Physical & Hand Therapy - Edmonds

IRG Physical & Hand Therapy - Edmonds

4.2(13 reviews)
0.8 mi

My primary care physician referred me to IRG for long term back pain, for both diagnosis and…read morepossible treatment. The staff at IRG was friendly, and tried to be helpful, but the physical therapist assigned to help me assigned exercises that didn't help. Some of them made the pain worse. He didn't use the feedback to further his assessment of the problem. An MRI, xrays, and surgeon's consultation later revealed more information about the cause of my pain, and why the therapy IRG prescribed initially was not successful. but I don't have confidence in IRG's therapist's ability to use the new information to create an appropriate program. The facilities are also unpleasant and crowded.

I am submitting a review in order to explain why I have left IRG - Harbor Square Physical Therapy…read more This is my third time to need PT for a long process of healing two knee replacements. I first went to the office across the parking lot from Swedish Edmonds Hospital. I'm quite sure it was not called IRG then. It was a wonderful experience. Then after the left knee had to be redone due to infection, they had moved the facility to the Edmonds waterfront at Harbor Square. Many of the people who worked in upper Edmonds moved down there as well. Again, a perfect situation. Now, recently, after my third surgery to replace my right knee I quickly registered and got a referral for IRG-Harbor Square again, expecting the same kind atmosphere. But what a surprise! It is still IRG but with all new therapists. In all my time spent in hospitals for these knee issues and Physical therapy I have ALWAYS been treated with absolute respect and in a pleasant and encouraging atmosphere. This time I was assigned to Erin and I thought things started out OK but what a nightmare it became. When I tried to engage with her and have a smile and pleasant conversations with her she reminded me that she was a Licensed Therapist and did not have time to listen to me talk about the tulips in Mt.Vernon and say Good Morning, Thank You or anything else pleasant. Apparently Licensed Therapists are also unable to take a moment to smile. I advised her that I was hard of hearing and was sorry I had to ask for some things to be repeated. I hope to get hearing aids soon. So due to my not hearing exactly what she said sometimes she just SCREAMED my name at the top of her lungs, as well as the instructions of what to do next. I have to say I have never ever been treated with such disrespect from anyone in the medical field. I always mention how much I appreciate those who work with the public to try and help them recover. I told her that as well but she was not interested in my chit-chat. (Licensed Therapist, you know.) I don't know if it's just me she treats this way or everyone she doesn't like. The other people in the office are always pleasant. No matter what happens in the future I will never go back to IRG-Harbor Square. I'm sure that will please her to no end. I did receive a couple of email requests to rate my experience.

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IRG Physical & Hand Therapy - Edmonds
IRG Physical & Hand Therapy - Edmonds
IRG Physical & Hand Therapy - Edmonds

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MOSAIC Physical Therapy - physicaltherapy - Updated May 2026

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