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Sno-King Speech

3.7 (3 reviews)
Open • 6:00 am - 9:00 pm

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7 years ago

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Rehab Without Walls

Rehab Without Walls

2.6(8 reviews)
1.9 km

I have been so happy since moving our son's therapy services to RWW from Children's. No doubt…read moreChildren's has good therapists and programs but I have had a much more personal experience with RWW. They have more flexible scheduling and programs and are really open to customizing plans for our son. They have designed intensive therapy sessions around him and our schedule instead of having to reorganize my entire life around their schedule (ahem, Children's). He loves going to therapy! The therapists know how to make him work hard without feeling like he is. He has a blast there, and we have seen great gains in strength and function and he is part of a community there- everyone is familiar and friendly and helpful. I am really glad he has such happy associations with the hard work he does there.

My disabled son enjoyed therapy sessions with the staff there. However, the billing dept has been a…read morenightmare. We specifically requested detailed billing so we knew exactly when we reached the limits of therapy visits allowed by our insurance. We also requested that we are informed immediately if our insurance declines any claims. Instead, we got nothing until we suddenly received a bill for $1600. When we asked for details, once again we received nothing. No email, no letter, no phone call. Instead, a few months later (with no additional visits for my son), we received a second bill for over $4600 and collections threats. We didn't get a response until we threatened to bring an attorney into the conversation. Someone from the billing dept responded with an offer to meet and discuss a payment plan. We made it clear that we are not paying one penny until they get their act together and can actually produce documentation of my son's visits, along with information on when they submitted claims to the insurance company. Still working on a resolution. Cannot understand how a business that is so bad at managing their revenue can still be in business!

MOSAIC Physical Therapy

MOSAIC Physical Therapy

4.4(7 reviews)
3.8 km

Was a 5 star, they helped rehab my broken leg, arm/shoulder, and lower back after surgery issues…read more Got an email Friday before Xmas. Closing, with a yellow pages list of possible PT clinics. Note: Mosaic closed Adult therapy, all other clinics are open for pediatric care only. So, thanks for letting me know, so I can schedule my total knee replacement rehab. Not much time window since that's on 1/2/19. Ongoing issues? Adults are shown the door with yellow pages. Pediatric care continues at other clinics. Is that age discrimination? Being cast aside mid treatment for neuropathy makes doubt the efficacy and necessity of said "therapy". Thanks Mosaic, it was good, but you've changed. Bad management and greed is a bad recipe for success.

Here's the deal…read more I'm an active guy who gets myself into a lot of trouble. I worked full time hours at an amazing (and busy) cafe in Kirkland and it got my neck into all sorts of weird because I'm tall and the counters in the cafe, well, they weren't. I was hesitant to reach out to any physical therapy because I had previous experience with PT back in Boise that was less than sweet. But my neck pain reached a point where I needed to try. By chance, Mosaic was within walking distance of my apartment. It blew my mind that PT could be what Mosaic was. The staff was overtly friendly and, most importantly, invested in dynamic treatment that involved exactly what and how I was feeling each day. And they were kind enough to laugh at all my bad jokes, which is a huge plus. I receive treatment for my neck for about three months at which time I'm discharged, as it were. I have exercises and recommendations to move forward with instead of just being "done" and "good luck!" So, then my active guy trouble-making hits its stride in late July, 2016, when I dislocate my shoulder. I'm out of town when it occurs, go to the local hospital, and that next morning, I call Mosaic to schedule rehabilitation. They get me an appointment the same week, they test my full range of motion, and they welcome me back like it's a family reunion. Not kidding. The community at Mosaic is absurdly awesome. Any business could learn something from this place when it comes to genuine service. Last week, I went and played disc golf again without a problem. I started a bodyweight exercise program and due to the excellent care, my shoulder feels great. I'm still doing cuff and strength exercises a few times a week, exercises that were given to me as continued therapy after I was discharged. And then there's Tasha. Tasha might be the best PT in the Pacific Northwest. She's damn good at what she does and there was never a moment in either of my PT schedules to Mosaic that I felt uncomfortable or as though I was liable for re-injury. On one of my last PT sessions, knowing that one of my goals was to throw an ultimate disc without trouble, she brought a disc into the office and we practice motion with different throws. THAT is personalized care and that shows class and dedication. Now, if you've made it this far, you might be thinking "okay guy, you seem biased. how much are they paying you." Quite the opposite my friend. I paid THEM to laugh at my bad jokes. But, in fairness, I should list some downsides to Mosaic. I think that's only fair. So, here are the downsides to Mosaic: 1. They are flexible and work with your schedule. (If only they would cancel other people's appointments for me. Sheesh) 2. They always smile. (I mean come on, smiling again? It's Monday) 3. They won't schedule you for more sessions than you need. (Seriously? I love paying way more money than I need to. Jerks) 4. They forced me to bring in coffee. (Well, I mean, it may be more like I volunteered to bring in coffee, but still, what the hell) So I hope that balanced it out for you. If it didn't, and it's still skewed way in favor of working with this amazing family and community at Mosaic, well, good. You may want to go be reckless like me just so you can experience what I'm talking about. Disclaimer: Don't be reckless.

Photos
MOSAIC Physical Therapy - Bright, Energetic Atmosphere

Bright, Energetic Atmosphere

MOSAIC Physical Therapy - Relaxing Massage Room

Relaxing Massage Room

MOSAIC Physical Therapy - Large Open Area

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Large Open Area

Sno-King Speech - speech_therapists - Updated October 2026

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