Tore the skin off with too hot wax and putting it down in my right outer socket. Had been going…read moreabout a year with mixed results but somehow it was my fault and expected me to pay for it and saying they just can't make me happy and I just didn't want to pay? Couldn't roll my eyes hard enough. And they hold grudges if you point out anything they missed or over charged you for. Haircut I got was nothing to write home about.

I see Wendy and had her give me a good chop at my first appointment and she did amazing! Been…read moreseeing her ever since!

Terrible Run Run…read moreShe has no clue in what she is doing Uncertified Never allow cups Nor her electrodes She doesn't know how to work The machine Your hair will frizzle

This is one of the best spas that I have ever been to. I have visited the Spa many times and Lola…read moreis probably one of the best massage therapist that I ever dealt with. She is one of the true experts in her field of Therapeutic Massage. He done cupping on me when my back is in really bad shape. Would highly recommend this spa to anybody.

Annette is amazing, to say the least! I've been in terrible pain for months and have undergone…read moretests and Pain Clinic treatments that didn't help. After one hour of massage by Annette, my pain is 80-90% improved! It's such a miraculous relief! Thank you, Annette.

I went to this place wow she did a great job and I will be going back to see her again soon…read more Thank you for the good job u did on me

Wonderful! Very clean. Staff are nice and very concerned about doing the massage just how you want…read moreit. I was having neck pain and she worked a lot on that area and got it feeling much better. I will definitely come back and will recommend it to others.

I'm here visiting and saw that the salons were open so decided to get mani/pedi after 16 weeks of…read morebeing in isolation from COVID-19. Everyone is wearing their mask so I felt ok and no one was in salon when I got here. Izzy had a lot of work to do to clean up my nails and did a nice job. She also used hot rocks when massaging my legs, very nice touch. I will come back when I'm in the area again to see Izzy and get pampered again.

Izzy and her staff did a wonderful job on my nails, as well as my bridal party, mother, and fiancé!…read moreWe couldn't have been happier with the service and the cleanliness of the salon. I loved that the salon had a lot of space so you could actually relax instead of getting bumped into and shuffling in and out of people. We will definitely be back again! Thank you for making my nails look their best on my wedding day!

I called a lot of nail salons appointment only but CF nails accepts walk ins that's exactly what I…read moreneed since I'm an otr trucker. When I called he even told me how busy they are and when would be the best time to come. I told the nail tech exactly what I wanted and he delivered. I got a nice full set manicure along with a pedicure with my toe nails painted black. He didn't judge me or talk about me because it's been a little while since my last pedicure. We had a conversation the whole appointment. The vibes were great I will definitely be coming back if ever in the area!!!!

Not from here but if I was I wouldn't come back.. The guy my…read moresister had did great on her, unfortunate the quality isn't the same across the board. Left with a calf cramp because I didn't get a massage, just some lotion slapped on my legs. Toes look nice, wish I just asked for a polish change.

Our first experience for a pedicure was great so we were excited to return today to get our nails…read moredone for vacation. After talking with them, showing multiple inspo pics they said "YES WE CAN DO THAT BUT MAYBE A LITTLE DIFFERENT". Yep that is just fine we understand the difference between actuality what humans do and internet. The girl my daughter got was absolutely rude. Never asked length or shape, not that it even mattered because each nail is a different length and shape now. No cuticle work. No clean up of what she got underneath the tips and on skin. They are thick and uneven and gross. Then we get to the nail art that we had already discussed. She literally goes "pick something basic. I am not doing that". She ended up with a single finger of ugly ass checker board. My daughter asked if she could get at least a different color and she said no. We are so disappointed. Last time we were there we talked with several ladies who had just got amazing nail art. And it would have been different if they said "no we can't do that" and then actually gave her a beautiful set of "basic" nails. But they gave her trash and were super rude.

This place seemed nice at first, but the technician aggressively removed skin from both of my big…read moretoes during the pedicure. She literally tore a big chunk of skin out of the side of my toe and caused it to bleed. It hurt and I had to do wound care on it at home afterwards to make sure it wouldn't get infected. I tried to contact the salon to discuss this afterwards and get a refund but no response from them. I will never go back here.

Okay I normally don't do this but I'm doing it. Rant Alert…read more I went to Diamond Nails at 4:40pm, I was seated by 5pm and showed the nail tech a picture of what I wanted. See pic attached. He nodded and got to work. I thought it was odd that he did literally 1 coat of polish and sent me on my way. I got to my car and looked at my nails. They were completely see through, the hot pink polish that was previously on my nails was still on my nails and "coated" over. I also check their Facebook menu pricing, it said "full set with shellac polish, $40.00", I was charge $53.00 +tip. I walked back in and politely asked for a color change as I didn't not like the color provided and you could still see my old polish. They told me to take a seat and a lady came and got me. Instead of just using polish remover she complete shaved down my nails, re buffed them, and painted them the pink I had chosen. She proceeded to charge me $24.00 +tip for a color change. The owner/manager could tell I was not happy about this and handed me a $15.00 gift card, I went to use the gift card to pay for the polish change that should have been free since it wasn't done correctly the first time and the owner/manager proceeded to tell me I couldn't use the gift card until the next time I come. I'm screaming mad but am terrible at confrontation and don't want to "be a Karen". Ladies, learn from my mistake. Do NOT go to Diamond Nails in Waterloo. I have gotten my nails done for years and I have never paid almost $100.00 for a full set with pink polish (no designs). Okay rant over, thanks for listening.

I gave the artist the photo to do my nails and he didn't follow it much and the webs were done…read morewrong. I paid $80 for something that didn't look like the photo and barely looked at the reference at all. I thought this was pretty simple.. first time getting my nails done...