I've been going to Pure Indulgence since I moved to the area and I can't say enough positive things about my experience! The entire team I've met is consultative and they allow time for Q&A to discuss plans for longer-term skincare plans, whereas many other med spas I've been to have taken a more transactional approach. Highly recommend if you're looking for Botox or other medals services in the Southlake or DFW area. read more

I had Botox done here about two weeks ago, and unfortunately my experience was extremely concerning. This was apparently their last day of operation before the FDA shut this location down, something I was not informed about at the time. During my visit, they were aggressively pushing me to purchase a $750 package deal, which I'm very glad I declined. Not only did my Botox show absolutely no results, but I was never contacted afterward regarding what happened. I was not informed about the brand used, and no follow-up or accountability was provided. After I learned about the FDA closure, I reached out to them expressing concern since I had just received treatment there a few days prior. They never responded to my message. This level of negligence is unacceptable. Patients deserve transparency, safety, and proper communication especially when procedures are being performed right before a regulatory shutdown. I strongly urge others to be cautious. I am still expecting accountability and a proper response regarding what was injected and why there has been no follow-up or refund. read more

In that Pure Indulgence Med Spa suddenly closed without notice to clients, I sadly write this review for my monies have not been refunded for products / packages / services I did not receive - $1400 + $230 left on a Botox package. Finding that the FDA, once again (I researched and found a pattern), charged PI for uncertified Botox being used after clients (like me) purchased is very disheartening. I spoke with the building owner, and I am joining the lawsuit with Texas Attorney General, Ken Paxton. read more

I've always had a great experience here. I also had about 80 units of banked botox that I guess I am never going to get now. I just add to the Botox club in December spending $1,000. I guess I am just out this since they have permanently closed since the FDA inspection. read more

I had mixed results. My first injection was from an aesthetician who left and the results were fantastic back in June 2025. Since then I came back and the second aesthetician results were bad. I had and bought a gift card package paid at the time of the second appt since the first was so great for $1000 for credit of $1250 using it towards a special $800 for 100 units of Botox as part of the Botox club. Now that they have closed I am out the $1k. They have not only violated FDA regulations but they have taken funds from customers like myself for future appointments have since closed and not offered refunds or reimbursements for balances that remain for unused services. read more

They scam me! They has my store credit for 45 units Botox and I paid since they lied to me that will be cheaper if I get in bulk. I will report them. read more

I had the pleasure of visiting Pure Indulgence and being treated by Nurse Practitioner Ashanti. I received 20 units of Letybo, and I'm honestly loving the results--I look refreshed, and I've had little to no side effects. The spa itself is beautiful and very aesthetically pleasing, which made the whole experience even better. All of the ladies were incredibly kind and welcoming, and the overall vibe was just great. I'll definitely be back and would highly recommend! read more

I am sooo happy with the results. I feel renewed every time I come out of Pure Indulgence! I am 50 years old but feel like a 30 year old after my treatment. The staff are super nice and personable. Thank you Indulgence Team for making me feel so comfortable. read more

The FDA warning this place for using not authorized products in this place!! I'm a victim I get my Botox here 3 weeks ago!!

I've been coming here for a couple years now and I've always had great results. The staff is super nice and enthusiastic about their services - I love their confidence in what they do because it leaves me feeling assured I came to the right place! read more

I had Botox placed in November and got no results at all, when I went to reach out to them it showed that this location was closed down due to an FDA investigation. I tried to reach out to them regarding a refund with no response. I'm not sure what to do from here besides writing a review here. read more

I've had my 2nd treatment of Botox, lip filler and complimentary lip flip. When everything set in, I couldn't believe the results, AMAZING! Everyone is always so pleasant and professional. I felt extremely comfortable and grateful for the knowledge of my nurse. She showed great concern for my skincare and provided good advice. read more

Always have the best experience! The facility is spotless and beautiful. All of the employees are kind , knowledgeable and friendly. They have amazing offers and I always leave happy! read more

I highly recommend Pure Indulgence. The staff is knowledgeable and very friendly. You feel welcomed. I have had several treatments here and I've never been disappointed. read more

Pure indulgence offers many procedures. I've been going to them for quite a while and every time the staff is friendly, engaging and knowledgeable. read more

I went here for Botox and I had a really good experience. I plan to schedule my second appointment and really think that I found my new Botox place! Really happy with the results and the customer treatment. read more

Great place! The staff is courteous and professional. They listen to what your expectations are and then deliver. Highly recommend !

Every time I've come here, they do an amazing job and have great specials running. I've been to a few places prior and will never go anywhere else again. Love everything about Pure Indulgence and their team! ​​ read more

Absolutely LOVE the results from my Botox treatment. From the consultation to every moment spent working with the team, they were professional, followed up, and continued to check in even after I told them how much I love it! looking forward to my next visit! read more

Very knowledgeable and kind staff, they also offer many services. Will definitely use again :)

Had an amazing experience. They are always attentive to my needs and always advise me on what I should and should not do. Definitely appreciative of their services. read more

I love the staff. They actually make you feel like they care about you and with helping you with your goals. The treatment went well and I'm happy with the service, the product, and the communication etc. Will definitely be back. Highly recommend! read more

I enjoyed the visit also. I would give it a 10! Reese was super sweet and accommodating and Erin knew her Botox! Both made me feel comfortable. It is the first time I've felt I have a guided plan for my needs. I'm looking forward to scheduling a February appt. Erin softened the arch and after 5 days as she called it, they relaxed and I feel amazing! I highly recommend Pure Indulgence. It is easy to get to in Southlake from any city in the DFW area. read more

Pure indulgence Aesthetics - This is a before and after photo. - Medical Spas Near Me - Southlake, Texas

Pure Indulgence is the place to go! I am so please with the overall experience. Amy was so professional, and she made me feel so at ease. She answered all my questions, and I felt so positive about the experience. Thank you Pure Indulgence! read more

The absolute best place! The staff here is wonderful. They are very knowledgeable and always give the best advice on what to have done . I'm a huge fan of their Botox club! read more

Do not go here!!! There is a complete disconnect between the phone people( the clinic has an answering service) and the clinic- they do not honor what they tell you on the phone and are extremely rude and uncaring!!! read more

I cannot speak highly enough of the team at Pure Indulgence. The cleanliness, professionalism of the staff, knowledge, and true passion and care really shows. Nikki treated me and really took her time to explain the procedure and post op care instructions. She even followed up to check on how I was doing a few days after the treatment. She truly is amazing! I highly recommend Nikki and Pure Indulgence. There is nothing like knowing your care is in great hands! read more

I loved my experience at PIA. Everyone is so kind, knowledgeable and incredibly helpful. I got 20 units of Botox (first timer here) and I am so pleased with the results. It was painless and I have seen results within 7 days. I cannot recommend them enough. read more

We've been going to Pure Indulgence now for a couple years and we're very happy with the results we've been getting. Unfortunately they don't accept the Alle loyalty program; but even with that being said the price with their monthly specials really makes it a great deal! Check them out on instagram for more information! read more

I have had great experiences with them, Erin is great. I forgot the other estrogen I had but she was amazing as well. I highly recommend them read more

Amazing place! Everyone is so nice and friendly! Super knowledgeable and great Botox packages.

I've done botox and sculptra here so far and I can't tell you how happy I am. The customer service here is also amazing. They are the absolute sweetest people ever! read more

Love this place! Must go for Botox needs and more! All the ladies here are so helpful and sweet. They answer all your questions and concerns. read more

Very happy with my results!! Never did lip flip before and love it. Very subtle. Tried filler in the past with another med spa but was highly allergic. read more

Very thorough staff.... great service seamless consultation and I was able to get in/out and get on with my day. My face and lips always come out exactly how I want them. read more

After botox, I have a huge dent above one eyebrow and eyelids now sagging. I went a few times before and was satisfied but after my last appointment will definitely not be returning. read more

It's always a wonderful experience! The service is always quick and everyone is very friendly. I've always been happy with my experience.

My experience was absolutely exceptional! I could feel the expertise of the professionals at every step. My skin looks and feels amazing, and I'm feeling rejuvenated and confident. Highly recommend! read more

this is an excellent facility with highly qualified medically educated injectors. I will not go anywhere but this facility under this management. highly recommend. read more

Always a great experience. My results are always amazing and they are truly professional and they know what they're doing! They always check to see how my results were and keep me reminded when it's time to come back! read more