I had an appointment for a refresh pedicure and an eyebrow wax. This was my first visit to this salon. I was really excited to treat myself and specifically for the extra 10 min foot massage that was supposed to come with the service I selected. The salon itself is super nice and really clean. The staff was also very kind however the service I recieved wasn't the greatest. The pedicure was fine, but towards the end when the woman doing my pedicure was applying the nail polish, a customer in the other room asked one of the other staff members for a chair massage, and they switched in the middle of applying polish. Which isn't the end of the world but I just felt like that was a little unprofessional. At this point too I still hadn't gotten the 10 min foot massage and was asked to go into the other room for the eyebrow wax. I assumed that maybe they just did the foot massage separately from the pedicure. After I got my eyebrows done I was asked to pay, and I was confused because I never got the 10min foot massage I paid extra for. As it turns out the first person to do my pedicure forgot about it. At this point I was frustrated and just wanted to go home so I just paid and left. Luckily I was not charged for the service I did not receive, but I still spent $65 for everything, plus a tip for both of the women who helped me. I've had a much much better experience at other salons for a lot cheaper. I ended up feeling disappointed because I specifically came for a spa experience for something that is no better than the chop shops in Glen Cove. This place is definitely not what I would consider to be a spa. They only get away with it because of the location, and the customers are all most likely wealthy stay at home moms in Lattingtown and Locust Valley who don't care about how much money they spend. Unfortunately I won't be returning and I hope other have a better experience if they decide to come here. read more