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    Dust on my subwoofer across the room from the vacuum machine.

    Based on positive YELP reviews, I jumped right into a contract with PURE ECO for duct cleaning of the HVAC system in my 1100 sq ft townhome. My simple HVAC system has one 14"x30" filtered intake and 4ea output registers located in living areas. Unfortunately, I'm posting a negative review of my experience with this company. My home is immaculate, which the team remarked about when they first arrived. When the team left a few hours later, my home was coated with dust, including significant accumulations on the wood floors, furniture and carpets, and even sticking to the wall that was close to their vacuum machine. The PURE ECO team was unprepared and ill-equipped to work on the interior of a personal residence. Their equipment and hoses were filthy with dirt and dust from other jobs. I asked them to clean off the hoses before they brought them in, and they indicated that new filters were in the vacuum machine...(as it turns out, I should have checked personally.) After about 2 hours of cleaning, the vacuum machine quit. It was so clogged with dirt (from other jobs) that the motor burned out. They finished the job with a shop-style vacuum. When they left, I started to notice the accumulation of dust and dirt on the floors and walls of my home, and a dusty smell that was pervasive throughout my home. Fortunately, I hadn't allowed them to mask the odor with any freshening powders or products. I immediately called the company and insisted that they send over a manager, so "Warren" came by that evening. He thought the dust was unfortunate and offered to send over a cleaning woman to deal with it or give me a $300 discount on the $2300 service charge. We couldn't wait another day, so my wife and I spent the next 6 hours vacuuming, dusting, scrubbing and laundering the entire home and contents. We were able to sleep that night (with fresh linens), and continued cleaning and laundering for several more hours the next morning. A few days later, it was obvious that more dust was still blowing out of the registers. PURE ECO may have successfully removed relatively heavy dirt and silt from my ductwork, but the small (maybe 2.5" diameter) vacuum hose used by the team was incapable of trapping all the duct debris that their power brush was raising up. The remaining residual dust would end up blowing around every time the AC unit started up. The mistakes made by PURE ECO are inexcusable. Ensuring that freshly cleaned equipment is sent to personal residences should be a primary focus, and it's obviously not. This team arrived in a filthy personal pickup truck...no corporate ID signage, nothing professional at all. Their equipment and clothes were filthy. They likely just came from an under-house or other dirty environment. I was stunned but still had hopes that everything would work out since the YELP reviews were so positive. I should have sent them away immediately upon arrival. We learned our lesson. Be warned, if you're allowing PURE ECO workers into your home, make sure they arrive polished and ready for work. Check out their equipment and verify all filters and hoses are clean...make them show you everything. Insist that they keep the vacuum machine outside your house and have them route only clean hoses inside. This company has no performance standards or controlled processes for Duct Cleaning whatsoever, so the workers are allowed to make choices that negatively impact the end result. The use of an inadequate vacuum setup and a clogged machine caused me a lot of cleanup work, and questionable duct condition. An expensive lesson!

    Wency B.

    Pure Eco had the most competitive bid between 4 companies I approached. The icing on the cake was the prompt service & quality workmanship. The guys cleaned up very well after the job was done. I'm a very satisfied customer.

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    Thank you Martin and your crew for doing a great job replacing my vents. Now it looks lot better.

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    Page 1 of 2

    Ask the Community - Pure Eco

    Review Highlights - Pure Eco

    Edgar, was thorough and explained why my ducts were chewed up and why there was rat droppings everywhere!!

    Mentioned in 7 reviews

    Read more highlights

    You might also consider

    Leo Home Solutions - Rodent control for homes & businesses. Green, safe methods. Attic, ducts, insulation, crawlspace. Call 818 805-7178 for a free inspection

    Leo Home Solutions

    (81 reviews)

    Canoga Park

    Leo is the man. Very prompt, professional, great communicator. I had him over for some attic rat…read moredropping clean up along with some maintenance of attic insulation that had degraded over time and rodent proofing. He was very knowledgeable and very detail oriented. He showed me everywhere that he would seal for rodent proofing. His pricing was exactly where I would put it. He was able to fit me in in a week and on the day of the job he had 4 guys; 2 of which were family members. They were all very professional and worked very quickly and well. I had a lot of wires and lines running in the attic and was worried some of them would get damaged (I know my fault and they should have been tacked up to begin with) but they worked around them and nothing was damaged. I was also worried about my roof since it was just done with lightweight concrete but no tiles were broken. They setup portable walls that were sealed with contractors plastic sheeting so any dust/contaminants were sealed away and directed at a HEPA filter. They finished the 1300 sqft attic and also the garage attic in about 6 hours and it looked perfect. I was very impressed. They even removed about 50ft of old HVAC piping from the garage attic (when they probably could have left it). I feel like it's very hard to find contractors along with their team that truly take pride in their work in this day in age but Leo and his team are the exception. It helps that it is a family owned and run business which mean they really care about their clients and also the work done. I will be recommending Leo Home Solutions to anyone that needs similar work done!

    The whole team at Leo Home Solutions were amazing. From the original inspection/quote to the final…read morehook up to the Bluetooth dehumidifier in our sub flooring crawl space! They replaced our insulation between the floor joists, installed a vapor barrier and completely rodent proofed the sub floor area leaving it looking clean and sealed up. They also installed a dehumidifier with a condensation drain line and got us hooked up to the Bluetooth system so we can control it without having to get under the home. They kept the job site clean. The crew fully contained the entry way that they used to remove all the old materials each day keeping the interior of our home clean and dirt free. The whole crew at Leo Home Solutions was pleasant to work with and they will be called if any other work is needed on our home.

    The Right Choice Heating and Air

    The Right Choice Heating and Air

    (402 reviews)

    Chatsworth

    Elie & Ron came today to look at my apartment's air conditioning system. They were thorough,…read moreknowledable, and super friendly. It was a pleasure to meet them. And best of all, my air is now lovely and cool!

    We were new homeowners and had only moved in for less than a month when our AC unit went out. It…read morewas an ancient unit that certainly needed replacement, but when we called The Right Choice, they arrived with the pushiest, sleaziest salesman you could imagine. He immediately insisted (more like demanded) that we needed new ducts as well as a new system. When I told him that we wanted a unit with a higher SEER rating for energy efficiency and lower electric bills, he dismissed my suggestion as if I was stupid for even asking about it. My guess is that they have some sort of deal with Goodman, because that is the brand that they forced on us. What was the grand total you ask? Over $20,000. And that was 8 years ago! Not only did they NOT replace all of the ducts (like they said they would) their installation was the most Mickey Mouse-looking trash I have ever seen. They must have put at least 5 pounds of mastic tape around the unit to try and seal it up and it still leaked cold air after a week of use. These are scam artists masquerading as professionals. Even after that ordeal was over, they would call us constantly, year after year, telling us we needed to pay for a tech to come out and service our system. Besides hosing off our compressor unit with our own garden hose, the only thing their tech ever did was aggressively try to sell us on more services. They never once opened up the unit to clean the coils. They never once topped off the coolant. They never even cleaned out the condensate pipe. 8 years later and I am paying the price with outrageous cooling bills, a leaky unit that is more mastic than air conditioner, and a clogged condensate line that I had to clean out myself (it took about 5 minutes once I had the right tool). Do not let these people into your home. There is a reason that you see so many one-star reviews among the four and five-star ones. Do not disregard those reviews (they are real people). This company will take advantage of anybody who is not particularly knowledgeable about HVAC. They are pushy and rude; they will try to sell you products and services that you do not need. They will continue to harass you with phone calls for years afterwards. Stay away. Stay far, far away.

    Green Rodent Restoration - Beverly Hills Rodent Control

    Green Rodent Restoration

    (395 reviews)

    Chatsworth

    Steve was very thorough in his initial inspection, and explained very well, what the problems were,…read moreand his suggestions. Martin B. and his crew did a thorough job on taking care of my rodent problem, vacuuming, cleaning, and sanitizing, and inspecting a couple of weeks later for any more mice and rats. Martin B. and his crew returned today, and did a very thorough job on installing the new insulation in my atttic, also did a few carpentry jobs I'd requested, including replacing rotted wood, and painting. They went the extra mile for me. Marilyn Martin

    I don't enjoy leaving negative reviews. I understand accidents happen, projects don't always go as…read moreplanned, and I'm generally willing to give companies the opportunity to make things right. Unfortunately, this was, without question, the worst contractor experience I've ever had. I found Green Rodent Restoration through Nextdoor after seeing their positive reviews and the mention of potential SCE rebates. Although I later learned I didn't qualify for the rebate, I decided to move forward because the estimate and scope of work made sense. Rony was very thorough in explaining the process. During the attic work, including the insulation installation, my home sustained three separate areas of ceiling damage, including one where a worker stepped completely through the ceiling. When I raised my concerns, the foreman suggested it was because there weren't enough boards in the attic for the crew to walk on. As the homeowner, I hired professionals because I expected they knew how to safely perform this type of work. Before the crew left, I was told the attic fan would need to be rescheduled because of an issue. This only came up after they had already asked me for payment. Had I not pushed back, I believe they would have left without completing a major part of the project. When I questioned it, the foreman was dismissive rather than taking ownership of the situation. What disappointed me most was the lack of respect for my property. The crew shook a blanket full of insulation and debris into my front yard. When Green Rodent Restoration sent a contractor to repair the damage, the experience didn't improve. The contractor used my bathroom without cleaning up afterward, dumped dirty mop water containing soap and debris into my front yard, left drywall dust throughout my home, and I later discovered fresh scrapes on my staircase railing that were not there before. While the ceiling repairs are better than the original damage, they still don't look like a professional finished product. The cleanup and overall attention to detail also fell well below what I expected. In my opinion, Green Rodent Restoration should have had a supervisor or foreman present while the restoration work was being completed to ensure it was done properly. Communication afterward has been equally disappointing, and I have had to follow up repeatedly throughout this process. Based on my experience, I cannot recommend Green Rodent Restoration. My advice is to take your time, compare several companies, and don't make your decision based solely on reviews or the possibility of rebates. I only wish I had shopped around more before making my decision.

    Pure Eco - insulationinstallation - Updated August 2026

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