First off I want to start by saying that this place is exceptional in customer service!…read moreBring your ID! They are strict about ID policy but I believe this is good practice and what keeps a business like there's in business. Onto the customer service. Simply the best I have had at a vape shop in town. While most shops in town are friendly the people here really try to help you out and tend (for the most part) to know what they are talking about. EXAMPLE: Recently I purchased a tank from this shop I had been eyeing for a while. The well known company doesn't generally produce duds so I left the shop happy and content waiting to get home to try it. At first everything was ok. The atomizer it came with threaded perfectly. Well about a week in when it came time to replace the atomizer i took one out of my 5 pack and proceeded to screw the atomizer into my tank. Halfway in it dead stops, and the threads wont turn unless extreme force is used usually with pliers. All my products were verified authentic at the site so it must be the tank as the atomizer would thread into my other tanks fine. I called j vapes and explained my recent situation. I didn't have the highest expectations because this is all just mass produced china labor meaning no warranties. After explaining my dilemma they offered to exchange my tank, they were currently out of the tank I bought so they did offer a few similar ones but I opted to wait. The shipment must have been delayed as I waited about two weeks before my tank came back in. When it did come back in my original tank was about 3 weeks old but I walked into the shop. I was instantly greeted and they knew who I was and without hesitation they exchanged my tank! Can not begin to explain how happy this made me! Also their juice is really good with tons of flavors to boot and constant new ones being added. They keep expanding the customization (everything in 70/30 blend now as well as 50/50). They also will allow you to sit down and try any flavor you like before hand so you can decide if it is for you or not. All I will leave on the juice is Yellow Sub and Ridin Nerdy..... These two flavors alone keep me returning constantly. All in all this is my favorite vape shop in town. They have the best prices on hardware every time I am looking to buy (verified by calling 10+ shops every time I look to purchase). Their juice prices are very reasonable for the quality as well (AEMSA Certified) and they promote daily deals! Check them out to save some cash! I will continue to shop here, continue to tell everyone I know looking for juice or just to get started in e cigs to go here (itaste vv and mini nautilus = perfect starter combo), and continue to spread the good word about this place. Thank You J Vapes!!

GODAMN I LOVE JVAPES VAPE & SMOKE SHOP. S/O Mace for keeping my clouds CHUCKING. I love vaping but…read moreya know what, I love Jvapes customer service even more. ‍

This is the only vape shop in Colorado Springs with actual decent prices. A geek bar for 20$…read morewoohoo!!!

Like other reviews have mentioned, Chief Vapor cares about one thing and one thing only…read more Themselves. They'll sell you expired juice and refuse to do a trade when you call them out. They'll sell awful juice that defective and say "too bad too sad" when you call them out. The minute you hand money to them they no longer care about you or your business. There are plenty of other shops in town. Save yourself from them and go somewhere else.

I love this place . Everyone is so super friendly . The manager janelle is super sweet and funny…read more Their kratom is amazing. I've been off opiates for two years and it helps to manage my back pain. Best place in town for sure

This shop has beautiful local art at all price points and the owner is beyond kind, knowledgeable!read more

I stopped in because I was really far away from the normal place that I go and I needed a vape…read more Shane helped me. He was the nicest ever and he was so sweet. They did not have one thing I needed, so that's why only four stars, but because he was so friendly and so nice I would definitely stop to shop there again.

Bought a product being mislead on the mg per dollar. Walked back in they refused to give me a…read morerefund. I told them I'm just going to dispute the charge with my bank and they won't get their money if they want their unopened product back. He called me a thief. When they are the ones doing the stealing. They have till the end of the day to call me back and make the business decision to not end up giving away free product. Overall scumbag of an employees

Great selection of Local CBD products & Friendly staff. Locally owned. Very clean store.read more

This shop is full of professionals who listen to you. We were referred here by a friend, and the…read moreemployees blew us away with their knowledge and recommendations. Because of the excellent recommendations we received, we purchased more disposable vapes than we intended to purchase walking into the store. The staff told us about upcoming sales and vape flavors that were popular, in addition to how to troubleshoot our vapes if we experienced any problems with them. We were impressed with the pricing, the staff, and the available inventory; we've made this the only store we will purchase vapes and supplies from!

After my third visit with the new employees, I'm done visiting this place. I thought these kids are…read morenew and assumed they were getting used to having basic manners, but that's not the case they can barely look up from their phone to help you. When you do get them to help you they act like it's a pain for them to do their job. It's sad to see them lose their best employees and replace them with some of the worst customer service I've seen in my life. Fortunately vapor source has a lot of competition unlike 7-years ago when I started frequenting the store.

If you're thinking about stopping in just go ahead and take that $20-$50 that you plan on spending…read morethere and throw it out the window. You'll be much more satisfied then if you spend it on bad product. I used to stop in at least twice a week to buy Hyde rebels. After several hundreds of dollars spent on disposables I had left the store after recently purchasing got to my car and it stopped working. I went back into the store to talk to them about what the options might be and was told there's nothing they can do. After realizing they don't care too much about the customer and only about the dollar I stopped taking my business here. Several months later also a few days ago I decided to give them another try this time I went in to get some Vape juice. The Vape juice I got is absolutely disgusting. Not the flavor itself but something is wrong with the juice. I thought maybe it could be my coil so I went in to buy a new coil and was sold a whole package of coils. Now I'm in about $40 I'm trying to get this juice to taste good enough to use however it's still disgusting. After speaking with an employee as well as a manager who reached out to the owner I was told the only thing they could do is give me a bigger discount than what they were originally going to give me on the next bottle that I purchase which would equal 25%. If I'm not satisfied with the bottle that I already bought why would I buy another bottle? The two things that concern me here are that well speaking to the employee I was told "If it was one of our juices we would care more but since it's not ours and we buy the product to resell we really don't care." So what you're saying is the product on the shelf is product they're going to make money on not product that they stand behind. The second concern is the value each customer holds within their company. The way that both incidents were handled shows they would rather lose customers then do their part in making something right. I will never take my business to chief vapor again. Treat your customers better. Without them your business is nothing.

These stores are always out of inventory. Don't waste your time. Just get your vape stuff at the…read moregas station like normal people. The owners are snotty and very unhelpful.

Amazing place, amazing people! I appreciate their willingness to communicate answers clearly when I…read morehave questions. I've never been to a smoke shop that felt so welcoming and friendly. They have a massive variety of zyns and geek bars. Their selection goes hard. Cute glass too! I've found a bunch of monster themed glass for my collection here. The rewards program is a huge bonus too. Nothing like $10 off when your item is $12!

Owner is an awesome, decent dude, has some good deals for certain glass pieces (nice looking bongs,…read moreincredible pipes), and some other products they offer. you will also find some delicious chocolate and other snack and drink items hard to find here in the US! definitely recommend checking them out!

Staff and pricing are both great! I've visited several times and have had a good experience each…read morevisit. Medical only, which I really appreciate!

budtenders are extremely knowledgeable and friendly. such a welcoming environment. really wide…read morerange of products too, and amazing prices. can't recommend enough.