Always my go to place for dry cleaning and alterations. Nice ladies who run the shop. Honest and…read moreprofessional.

I ordered something online that arrived on a Thursday. It needed some adjustments…read more The problem being I was leaving out of town the next day. It needed a minor adjustment on the straps.. I went into four different dry cleaners looking for help. Each and everyone of them said no, as they shook their head and rolled their eyes at me. I need to go to Walgreens at the corner of Cuba and Route 12 in Lake Zurich and noticed JP cleaners. I thought I would go in and ask even though I was positive they were going to say no and shake their head in roll eyes at me! I walked into JP dry cleaners at 2:30 in the afternoon on a Thursday. I explained my situation to the kind woman behind the counter. She immediately took my item and fixed it. Less than 10 minutes. She even did this with a smile!!! Excellent customer service!!! This definitely is where my dry cleaning is going to go from now on. If I need any altering This is where I will bring my items!

Staff are very helpful & pleasant. Extremely clean and safe ( it's been a long time since I've been…read moreto a Laundromat). Equipment is efficient and maintained. Used their model called "The Beast" like my Truck! Definitely coming back when needing heavy duty or when our equipment fails. Cheers and stay clean!

I was lured by the pictures and reviews. But I am a laundromat veteran of late. You walk in…read morethrough the automatic doors and immediately you are hit with a commode smell. I don't know if the doors are next to a bathroom or if the rugs have been soaked with the scent of Chicago's Montrose park public bathrooms, but it smells. The plusses are the ample parking. You're not going to have any issues finding a nice roomy spot, the lot is yuge. Another plus are the machines and dryers are on the new-ish side. Not too much dryer gunk (chewing gum-like material stuck to the dryer drum). There are a lot of machines, so even if crowded, things can move fast. The reason for the 2 stars are thus: the place is not clean. The floors always have trash. It's not a tidy place. This might be due to the staff who do their best to pretend not to ignore you. They're too busy doing the drop off service that they don't sweep up or help customers. The other bad thing is the DIABOLICAL LAUNDRY CARD. This is a card that you load up with money to use the machines. You have to permanently lose time off your life, TIME that you will never get back, trying to get the card to read on the machine readers. It is extremely oppressive and is designed to make you question the meaning of your life. This laundromat is the equivalent of the egg salad at a gas station. You're hungry and you think you'll be ok. The only reason why I've been here 3 times is because the card has a balance. I refuse to leave a cent to this place, even if the scent it gives me is unpleasant.

I dropped off a dress shirt and suit pants. The guy was super friendly and very professional I had…read morehim open up one of my pockets on the suit. He said it will cost 4 bucks. But afterwards due to it only being one he did it on the house. However I think it's important to note the seamstress is only there on Tuesdays and Thursdays I think.

Their service is top-notch! Their delivery and pick up is reasonably priced and efficient. We have…read moreused them weekly for 3 years. Not only do we have them dry clean our suits, but also wash our comforters.

I quit going to Sam's one hour dry cleaning The quality…read moresucks since the original owners left. The first order I gave them a chance they lost my clothes. I had to come back twice. They promised me they'd find my clothes. There's no reason to ever go back

Previously known as Sam's One Hour Cleaners, the business changed hands in 2023 and is now known as…read more1Hr Cleaners. Service quality provided by previous owners was excellent. Description of services recently provided by new owners/management listed below: 1) ALL returned women's blouses and sweaters returned with large visible staple holes in the left front cuff. 2) Large visible wrinkles pressed into ALL returned shirts and blouses, including collars and cuffs. (Due to presence of whatever was stapled to left cuff (reference #1), ALL left cuffs partially and poorly pressed. One garment returned with a 3/4" accordion-pleat pressed into garment's left cuff.) 3) ALL pants with front-creases pants were returned pressed flat. (Garments returned with creases now pressed next to outside leg seams.) 4) Liquid used to press out front creases (reference #3) permanently stained wool slacks. 5) Stretched-out collars on ALL turtle-neck sweaters. (Turtle-necks are now cowl necks.) 6) Heavy coat-length sweater returned badly stretched out. (Coat sweater was returned hung and safety-pinned. at the shoulders, to an unpadded wire hanger.) 7) Suit/shirt length plastic bags used for all garments regardless of garment length. Several items returned only partially covered. 8) Laundered garments returned faded and "limp". Dry-cleaned sweaters returned pilled.

Easy to use. Very modern and clean…read more It was a bit pricey at $5.50 wash plus similar for drying.

Their laundry drop off is amazing - even for work uniforms. I dropped off a big bag and received…read morethe clothes back on hangers and with the plastic liner. It is inexpensive and the best service. Everyone who works there is so nice and it is so clean! I am so happy I found this place, definitely worth the drive. They even offer fire tablets and books for kids to use which definitely goes above and beyond. :) If I could give 100 stars I would!!

NOTE: You will be charged a hefty fee for using a credit or debit card. This is not mentioned when…read moreyou pay and there are no visible signs alerting you to the fee. And it's a large fee! Typical credit card fees range from 1.5% to 4% and this place charges 4%. They really need to post a clear sign about this near the cash register and also tell customers. Because of this, I wanted to give them only 3 stars, but in all fairness, the dry cleaning has been good and the tailoring decent.

UPDATE: Somehow this business was able to get my negative review removed... going to keep posting…read morethis for awareness. WORST DRY CLEANER EVER! This place ruined an expensive shirt of mine! Do yourself a favor and go somewhere else for your dry cleaning. I had never been to this dry cleaning location before and decided to give it a try... big mistake. I dropped off some clothing, including an expensive shirt I bought recently that was getting dry cleaned for the first time. When I picked my items up I noticed that the graphic on the shirt looked like it had been scraped off in multiple areas. I showed it to the employee there and she literally told me, "Return it back to where you bought it from. The manufacturer has incorrect cleaning instructions on the washtag and it's not our fault". As if Versace made a mistake! As if any store is going to let you return a damaged shirt! They promised me that they would get it fixed and to come back next week. I came back and guess what? The shirt is in EVEN WORSE condition (I attached a pic). The employees continued to try and blame the clothing brand instead of taking responsibility. Not only that, but they refused to offer me any type of compensation. I had to argue with the employee just to get a refund for this even though they ruined it!!!! Take my advice and the advice of the other guy who had their clothing messed up by this place... don't come here.

Fermin went above and beyond to help me with a last-minute bridesmaid dress emergency. He was…read moreattentive, kind, and professional throughout the entire process. His excellent customer service made a stressful situation so much easier, and I truly appreciated his willingness to help on such short notice. Thank you so much, Fermin! Highly recommend this dry cleaning service!

Extremely unprofessional service and complete lack of responsibility…read more I had two very bad experiences with this dry cleaning. First, I brought an expensive dress (around $500). When I came to pick it up on the promised day, they could not find it. Staff searched everywhere -- clean items, dirty items, everything -- and the dress was completely missing. Only the next day I was informed that it was "found." Where it was and why it disappeared remains unclear. Because of this, I did not have my dress for an important event. Despite this serious issue, I gave them another chance -- which was a big mistake. I later brought two expensive white blazers (one ~$500, another ~$300). Both were returned ruined. * One blazer came back with multiple stains that were never there before and is now completely unwearable. * The belt from that blazer was also lost and only returned later after I came back again. * The second blazer (part of a matching set) came back yellow/ivory instead of white, making the set unusable. I received my items in worse condition than when I brought them in. When I pointed this out, staff denied responsibility and claimed the stains were already there, which is absolutely not true. The only "compensation" I received was a refund of the $5 cleaning fee -- for items worth over $800 total. If you care about your clothes, especially expensive ones, I strongly recommend staying away. A clean-looking location and decent Google rating do not reflect the actual quality or accountability of this business.

My review is only for their dry cleaning services as I have not needed any alterations. Note:…read moreownership changed sometime in 2021. I believe the previous owners retired and sold their long term business. I came here a few times to get my dry cleaning done for all the wedding guest attire as well as a leather jacket. Service is good. Nothing special but it's just dry cleaning. They get done when they said it will get done. I think prices are very competitive. Given how dry cleaning businesses are these days, I will keep coming back here. Prices off the top of my head: - dress $10 - suit jacket and pants $10 - collared shirt $5 - leather jacket $53 I'll take a picture of the receipt when I find it :) The only reason why the business is getting 4 stars instead of 5 is that the one time I wanted my leather jacket dry cleaned, the lady who serviced me just kept slapping my leather jacket on the table for every syllable she said this "this, will, take, a, month" (so 5 slaps on my jacket). That was really weird but I was like whatever and got it done anyway. It was done in a month and I didn't mind since it wasn't a rush for me.

Only been here once, it's a few blocks from my home. I don't get things dry cleaned very often, so…read morei do not have a "favorite" yet. But i needed to get a down comforter cleaned, and was looking for a new one to try. Came across this place and decided to go for it. The folks working both when I dropped off and picked up were very friendly!! Service was quick, in & out. And comforter was nicely done! Price was also very fair. I'll definitely be back!! Recommended!