Had an incident with some water damage I called drysmart/buildsmart based on 1 review that was 5…read morestars they came sameday had fans and humidifiers set up said it would take 3-7 days to dry out came on day 7 I think I waited 1 week for the to come out with the buildsmart end of the business and fixed m bathroom and kitchen in 2 days. If I had any issue it was lack of communication after the fans were placed but to be fair they did say 3 to 7 days and I did start calling on day 5 so maybe that's my issue and not an everybody thing great work done quickly and efficiently all you can ask for !!!

Jason was so helpful walking me through his observation, though I had not even offered for them to…read moredo the job.

This team is absolutely amazing. The time taken and attention to details made this a very Pleasant…read moreexperience. I'd use them again ( I hope not to). Use them is need. Lala and her team are fantastic!!!! Thank the team Lala..

I would not recommend DC Restoration…read more They were recommended by Liberty Insurance as one of their preferred contractors, so I expected a smooth and professional experience. Unfortunately, that was not the case. Amber initially came to my home, took measurements, and told me she would work with my insurance company to obtain additional funds needed to properly repair my bathroom. After speaking with the insurance company, she returned and informed me that I would have to pay my insurance deductible before a project manager would even come out to begin the process. While I thought this was unusual, I paid the deductible in good faith. Things only got worse from there. I was then contacted by Barbora, who informed me that DC Restoration required 100% of the project cost up front, including all of the insurance proceeds that had been issued to me. The problem was that my insurance company had only sent me less than $800, yet DC Restoration was demanding that I pay more than $4,000 before any work would begin. The way Barbora handled the situation was completely unacceptable. She repeatedly raised her voice, was demanding, dismissive, and extremely difficult to communicate with. Customer service matters, especially when you're already dealing with the stress of a home insurance claim, and this experience only made things worse. There are plenty of restoration companies to choose from, and based on my experience, I would encourage homeowners to look elsewhere. A company in the service industry should treat customers with respect and professionalism. Unfortunately, that was not my experience with DC Restoration.

Throughout the entire restoration process, the San Antonio Water Damage & Restoration team showed a…read morecombination of technical skill and caring for my health. Their restoration of water damage wasn't just about repairing the physical damage, it was about bringing back a sense of normality and comfort back into my home. Their attention to detail and commitment to water damage repair was second to none, and they left no stone unturned in their quest for excellence. They were consistent and on time. I can't recommend them enough!

We could not be more pleased with the service we received! Our washer flooded the living room and…read morebedroom area of our house and we were desperate for someone who could help us navigate our first major homeowners insurance claim and provide a great result. The whole team was awesome, communicative, and friendly throughout the whole process. We would definitely recommend to anyone looking for quality work! Not only did they do great work, coordinate great repair work, etc. but ALSO they handled all the insurance processes with ease! THANK YOU SO MUCH!

They were quick to answer our call and did a thorough job. They cleaned everything before they…read moreleft. Tim did a great job and it's nice to see the second generation mastering the business.

Very happy with these guys. Timely service, Great…read morecommunication and very good quality work. I was impressed with my interaction with everyone from the estimator, office staff and project manager. Especially loved Yuri and Tim! Every time I had a question they answered it. If you have a need on water damage restoration or fire damage restoration, these are your guys in San Antonio area.

Have had the cleaning team out to the house for the last two days. This after a flood mitigation…read morethat was handled expeditiously and reconstruction work that has left the place better than it was before. Big thanks to Rachel, Ariani and Joseph for the professionalism and thoroughness; no corners were cut. House is cleaner than it has ever been. Five stars!

If I could give a negative I would. Came out knowing I had over 10' ceilings, with no ladder…read more Spent 20 minutes on the vents in the den, where I was, then spent 20 minutes on the rest of the house. Called another company the next day who came out and did the job right. The attached picture is what the company cleaned that serve pro neglected. Don't waste your time with these people.

We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

They're the epitome of restorative services because 1.they respond immediately 2. They're super…read moreefficient and pay attention to everything as if they owned the place. Sam and Matt and Sebastian were helping me to get my house back to one hundred percent.I endured a fire in a bedroom from Amazon defective product. I had to move out for 2.5 months. The stressful time was made worse because USAA had so many fires in JANUARY 2024. I was placed on the back burner by USAA and that was impacting my ability to get my house completely done. The checks from USAA didn't go to penny Mac directly but it was overnighted to a service center and signed off and overnighted to me. This was added time. At the end of two plus months Sam put my house back just as it had been from the get go. The Red Cross also deserved a shout out for helping me financially and they helped me get through several weeks of "limbo". Thanks once again Restoration by Elite, I'm very much enjoying my peaceful abode..

After an AC leak, Restoration Solutions came in and dried the Sheetrock and flooring keeping us…read morefrom having to replace the flooring. Sheetrock was rebuilt to pre-flood standards.

Fabio was very processional. Price quoted was the price charged. Next day appointment. Carpets look…read morefantastic. Stains that I had little hope to be removed are completely gone. I highly recommend this independent small business. Thank you!!

Arranged just dat before. On time. Came quickly. Good price. Did a lot of work. Areas…read morelooked significantly cleaner.

This company did an incredible job in replacing our roof. Truly exceptional craftsmanship. The…read morewhole process with them is amazing from start to finish. Their communication is excellent there are never any surprises,

I dealt with a senior sales representative named Jimmy Fountain, and his initial pitch was…read moreabsolutely amazing and unmatched. The sales manager was also extremely nice and supportive; even when I didn't buy what they were selling, he made it clear there were no hard feelings and offered to help with any future questions. Rhino seems like an amazing company when it comes to the physical work they do. However, Jimmy heavily stressed Rhino's "attention to detail," yet there were several dropped balls and inconsistencies in the back end of his pitch. For example, he boasted that Rhino relies purely on word of mouth, doesn't advertise, and keeps everyone in-house like a family without using contractors. But when I asked for a lawn sign, he told me he didn't carry them because he is a W-2 employee and only the "contractor employees" (door-to-door sales) carry them. Having door-to-door contractors completely contradicted his earlier claims. He also told me Rhino is exclusively in Texas, but I easily found reviews from out-of-state customers that were actively responded to by Rhino's director of marketing. While contractors and advertising are completely fine, the slip-ups in the pitch didn't align with the extreme attention to detail they promised. Additionally, while the presentation was top-tier, I kept looking and found an offer that severely beat Rhino's price for the exact same classifications of roofing plus more. Overall, they seem like a great roofing company, but they may not have the best prices and the sales team needs a bit more training to get their story straight.

We do home repair after water and fire damage and work for a lot of different companies…read more Saphire is a combination of good attitude and integrity. Educated both in his field and life. It's a real pleasure work with saphire

I had a leak and water damage both upstairs and downstairs. I had 2 companies come out to survey…read morethe damage and immediately felt confident with Yeshiah and team. His knowledge and expertise surpassed my expectations and he was very accommodating. He also had my best interest at heart when it came to necessary work and worked with insurance adjustor to ensure full and proper mitigation and repair. He also referred me to his sister company to assist with demo, repair and install! 10 stars!!