I recently purchased over a thousand dollars of expanding insulation that uses a machine to expand…read moreit & blows it through a hose into the attic. They not only delivered the insulation & machine. They had to order more insulation to fill my order. I ordered & paid for this on Monday morning 11/11/2019. Estimated date for receipt & delivery of my order was the following Monday 11/18/2019. Well the order was delivered Wednesday afternoon 11/13/2019- that's 2 days, not a week. Well the following day we were going to insulate the attic but the used machine turned out to be totally unusable due prior customer abuse. Cody went above & beyond the call of duty. He asked me to give him a little time to find a solution to my problem. Well on Friday he went to their Lindsay store to get an operating machine. Not only did he bring a working machine; it was brand new & more powerful. He & my son assembled the new machine under my carport. Not only did he assemble the new machine; he helped blow in 4-6 bag to ensure the machine worked & we totally understood how to use the 2h.p. machine. We had Home Depot & Lowe's both before ordering with TH Rogers because we thought they'd be cheaper. Well I was so wrong! Not only did they price matched the big box stores that couldn't provide a working machine. Nor did they care if we bought from them & they didn't even try to find a working machine. TH Rogers not only got me a working machine + they didn't charge me a delivery fee for the insulation from Purcell to Lexington. They never charged me for their trip to Lindsay to my house. Everyone at TH Rogers was professional, courteous & always returned my phone calls. My entire experience has not only met my expectations but has far exceeded my expectations! Once again it has proven buying locally pays off in more ways than I can tell you. Sincerely, Bryan Swiger

Great experience there today buying a new grill for our home here. Awesome African American…read moregentlemen helped me and was super nice, knowledgable and professional. People like that are why people shop at ACE now over the huge conglomerates. Always go to ACE first.

Great store, have been here twice and the sales associates are always friendly and help you with…read moreanything.

We absolutely love Petty's! Everyone is so helpful and friendly. They have a good selection of…read morehardware, lumber, plumbing, propane, and more. They also do saw blade sharpening, fasteners, paints, etc. They have really been lifesavers during some home emergencies. They have very knowledgeable staff that always take time to help!

This is the hardware store you remember as a kid. They have everything and more importantly they…read morehave employees that know everything and want to help.

I occasionally take contracts in Grady County and (without fail, it seems) then need this or that…read morefrom a local hardware store. (Yup, never fails.) I love this place -- it always seems to have exactly what I need. (And, it seems, a few things that I don't need but end up wanting badly enough to buy them, anyway.) :) It reminds me of the old fashioned, family owned hardware stores that my Daddy and Granddaddy used to frequent when I was a child. (And yes, you can consider that high praise.) Friendly, small town vibe here. Good selection of seed. Reasonable prices. Excellent, smiling service time after time.

I needed a couple of things to repair my Mom's house and went to Ross's. The service was excellent…read moreand prices were great. When I went back to the house, I found the water heater​ was leaking. I called Ross's and they had the same model, only costing less than everyone​ else. I will be doing a lot more business with them.

I have lived in the area for 10 yrs. They have the best hardware selection around. I find nearly…read moreeverything I need for my car projects.

Friendly and helpful staff! I was able to drop my Stihl weed trimmer off and they had it running in…read more30 mins the same day. I go here for everything!

This review expresses my profound disappointment with the service, pricing, and lack of…read moreaccountability I have experienced at Robbin's Ace Hardware in Blanchard, OK. Recent interactions have led me to the decision to cease doing business with this store, and likely all Ace Hardware locations. The pricing at Ace hardware is consistently and significantly higher than competitors. For example, during recent severe weather events and record flooding that washed out oru driveway. I was charged $9.99 per bag of ready-mix concrete, while other retailers offered the same product for $4-$5 per bag, or less if buying more than 40 bags. I needed 80 total but not at such gouging prices, and certainly not with such high prices during record bad weather events. This represents an unacceptable price difference, and it suggests a considerable surcharge is being imposed on local customers without any discernible justification in product quality, and while delivering subpar service. Furthermore, a recent purchase was mishandled, highlighting a complete lack of accountability. I was explicitly told by the same supervising employee as today at the time of purchase, "If you have any troubles with it, bring it back here and we will sort it out." However, when I sought assistance with this item today, the same supervisor, identified as the "manager," stated he could not help due to it being a Stihl product. It was still a Stihl product when he mumbled those words at me on the day of purchase, and got $300 in unexpected additional sales that day. He offered no resolution, including a return, and did not address the fact that the initial purchase was not correctly associated with my Ace account, a detail missed by front counter staff on multiple recent occasions. And another issue that this "manager" says he cannot help. He is not responsible for wrong items, poor service, and cannot help with any sort of relief for any issues that do arise. It appears the owner has fostered a climate where such incompetence, and lack of responsibility are commonplace, and acceptable to him and his family who run the store. The complete unwillingness of any employee to take ANY responsibility for ANY of these issues has left me with no alternative but to pursue a chargeback for the unresolvable item. While this is not my preferred course of action, the lack of support by store management has forced my hand. I have already returned the accompanying string, and oil purchased with that trimmer. I strongly believe that these customers deserve fair pricing, reliable service, and a commitment to excellence, and accountability from the businesses they support. The current operational atmosphere at Robbin's Ace Hardware in Blanchard, OK falls far short of these expectations regularly. I will be directing my business elsewhere, and will encourage other every local resident I speak to, to do the same. They all deserve a better set of values, and quality service that cares from their local retailers.

Easy in, easy out, always someone on the floor to help you. Very friendly staff, and they usually…read morehave coupons.

Jerry and the entire store staff is extremely knowledgeable and have helped me learn a lot along…read morethe way. They have a good in-store selection, and offer 10 delivery service in town for anyone that needs it. Lastly, the prices are reasonable and the quality is much better than Walmart.

For a small-town hardware store, this one's great! Very helpful service. On a recent visit I was…read moreasked four times by four different people if they could help me.

I asked for help with winterizing my sister's home the day before the big storm came in this week,…read morebut the three male employees up front were too busy chatting with each other behind a counter to assist. One of them motioned me out to lumber. I finally helped myself find what they had that I needed and mentioned to an employee I found in the store that it seemed they couldn't be bothered to assist customers. The employee shared that they were managers and that is how they always acted, spending hours talking with each other. I stopped to tell them how dissatisfied I was with their lack of attention and service. One of them remarked "Have a nice day Ma'am." With that snide comment, I resolved never to shop there again. There is a reason there were only 3 cars in their parking lot and hundreds at Walmart and tractor supply. This store is the worst example of customer service in the area, and a team rolls the way the leaders roll. I will vote with my wallet and drive the 30 miles to Home Depot or Lowes. This is my last time trying to buy local here.

i always try to buy local, asked for a item and was told they would have to order it. thats fine…read morebut was told they come in 6 quainty. this why local stores are closing and using amazon,

The name says it all - if you're working with wood, you'll find what you need here. I'm used to…read moreshopping at HD, so coming here was a real eye-opener. A whole aisle of just chisels, tons of planes, saws, lathes, and cool turning tools I've never even heard of. I saw lots of different kinds of wood stock, and a bunch of cross cut slabs ready to go. So much more than that but there's a sample. I wasn't in there for anything in particular, just checking it out, but I overheard a few conversations with the staff, and they really know their stuff. They also hold classes there for people of all levels so you can learn how to use routers, lathes, scroll saws, or seemingly anything else you might want to use to shape wood. If you are thinking about starting a wood project, start here instead of a big box store, these people will give you some individual attention and help you find the right materials.

Always such great customer service! They take the time to explain products without pushing you to…read morebuy. Very knowledgeable employees!