I've been a part of Nelon Cole's pest control service plan for 3 1/2 years now. They are always so…read moreprompt, thorough, quick, and knowledgeable. They come out twice a year to spray inside and outside of the house. They also handle issues with mice if you need it.

I hired them for a pest inspection of a house I wanted to buy. They missed obvious termite damage…read morein the garage. We found the damage when we moved in and called them for an explanation. They have since done nothing but try to avoid any responsibility for their mistake. Today I spoke with Keith Nolan and his excuses morphed over the conversation but all were preposterous: "There was clutter in the garage so we couldn't see the damage" - untrue, the pictures I took that day show the damage was clearly visible when they inspected, they just missed it. "I have been doing this 32 years and can assure you that we bear no responsibility under North Carolina law for this" - surely they have a duty of care? "We saw the damage but we couldn't get close enough to determine the species causing it so we couldn't mention it in the report" - is there anyone that believes that can possibly be true? "We saw the damage but despite our many years of experience we couldn't be sure it was caused by insects - it might have been nail holes" - nails impersonating termites? Obviously up to you, but if they make a mistake, and everyone makes mistakes, this company will do everything to avoid taking any responsibility for its mistake. You can judge whether the excuses above are incompetent or dishonest. If you don't feel lucky, consider using another company.

Great company with great people. Pest Control and Termite accounts and always the best service!read more

Total ant invasion! Ugh! What to do?! Called Douglas! Rick ventured out and saved the day! For only…read more$90, our family received its 1st pest treatment! Although the office initially lost our paperwork and then the service technician Rick missed his scheduled appointment and did a no-show, we still used the company as our home's pest exterminators. Rick arrived professionally dressed and wearing a smile! He listened attentively as we described our ant problem then careful explained the best way to go about treating and resolving the problem. With no further delays, Rick immediately set to work. Our home was treated both internally and externally. Rick even crawled into the crawl space under the house and diligently researched all possible entry points to determine the best places to apply treatment. He was very thorough. After the initial treatment, 48 hrs later, the family had another ant invasion! Once again a call went out to Douglas Pest Control. Rick returned. Treatment was applied again, this time it was applied inside the residential walls through grout crevices. In addition, Rick rechecked external avenues, widening the treatment area. During the process, wasp nests were discovered! Even though he was there due to ants, Rick had all the equipment necessary to switch and handle the wasp nests. He sprayed all three nests then diligently researched the full perimeter of the patio looking in all nooks and crannies for other possible nests. Only when he was satisfied there where no others did he conclude his service for the day. Thanks Douglas Pest Control! The family chose to retain the company for quarterly treatments so Rick will be returning every 4 mons to retreat.

We chose First Choice to do our pest control at our new home and we couldn't be more satisfied…read more They are extremely thorough and professional at a very fair price. Eddie was our service tech and he was most kind and accommodating. Strongly recommend.

Gilbert at Mr. Pest has done an excellent job with our home pest control needs. We were having a…read moresmall problem when it rained of getting bugs inside of our home. We had previously used another company but we were continuing to have the same issue. Since we started using Mr. Pest we have seen no bugs anywhere inside of our home. This includes our unfinished basement and our attic. Gilbert has taken the time to spray our inside and outside, go up in the attic, down the in the basement, and even throughout the entire crawl space to inspect and service. He is very friendly and knowledgeable and gets the job done. I would recommend Gilbert and Mr. Pest yo anyone that has pest control needs. They are the best in the area!

I had a problem with roaches in my home. I had trouble sleeping at night so I called Mr Pest…read moreControl. Jason came in took care of the problem for me but I do know that these pests are very persistent & so does Mr Pest Control. They call me every month to see how it's going & if I want them to come back. It's been 3 months now but I'm going to have them come back until I'm absolutely certain they won't be coming back again (& probably a lot longer)

My very elderly parents were "supposed" to be receiving Pest Control services (which WERE billed);…read moreyet No services have been rendered. The company alleges they have but have not at all and refuse to respond to messages left. Parents are 88 & 86. This feels like a perfect example of taking advantage of the elderly.

Phillip came out and did a great job spraying for termites at our residence. He's extremely…read morepersonable with great rates, and I look forward to working with him again!

Service is outstanding. We enjoy working with Thompson Brothers. Our pest control technician is…read morevery friendly and informative.

Thompson Brothers has always done an excellent job for us at Roebuck Baptist Church. We appreciate…read morehow reliable they are and quick to respond if we have any pest control concerns. Donnie is always helpful and friendly each time he comes through our offices. Such a great company to work with. Thank you!

We live in Belmont and I trust Don Grant as the company always does a remarkable job in termite…read moreprevention and does great for pest control services as our house is huge with kids etc I recommend the company

We have been using Tim for 18yrs now, and would NEVER use anyone else. He is VERY knowledgeable,…read morereasonably priced, and will explain everything you need to know about his chemicals, and the "pests". Appointments are made to our schedule and within the same week. Would highly recommend!!!

My son contact John from Real Tech on Tuesday November 11th and he came out about 3:10pm. Real Tech…read morewas referred by someone else. They said that he was the best in the industry. Well he did not disappoint. He said his work was guaranteed. They had cameras., they cleaned up sanitized and all. Within 20 minutes he had located a very large dead raccoon. My son was giving a price quote up front and was sent an knvoice with the charges.He said it had been there about a month. I started smelling it about 2 weeks ago. John was a life saver. I was sleepingin the back of the houseand it had become too unbearer to smell. I was going to have to go to my son's house. I highly recommend Real Tech for any Critter problems you may have. They are the best. I am recommending them to all my neighbors and friends.

Called John after midnight because we found a snake in our basement bathroom. He was at our home…read morewithin 30 minutes and got it out and will be back tomorrow to check the house to seal any holes or openings for future. Very helpful and got the job done professionally.