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    Pura Pest Control

    5.0 (1 review)

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    4 years ago

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    Nelon-Cole Termite & Pest Control

    Nelon-Cole Termite & Pest Control

    (9 reviews)

    I've been a part of Nelon Cole's pest control service plan for 3 1/2 years now. They are always so…read moreprompt, thorough, quick, and knowledgeable. They come out twice a year to spray inside and outside of the house. They also handle issues with mice if you need it.

    I hired them for a pest inspection of a house I wanted to buy. They missed obvious termite damage…read morein the garage. We found the damage when we moved in and called them for an explanation. They have since done nothing but try to avoid any responsibility for their mistake. Today I spoke with Keith Nolan and his excuses morphed over the conversation but all were preposterous: "There was clutter in the garage so we couldn't see the damage" - untrue, the pictures I took that day show the damage was clearly visible when they inspected, they just missed it. "I have been doing this 32 years and can assure you that we bear no responsibility under North Carolina law for this" - surely they have a duty of care? "We saw the damage but we couldn't get close enough to determine the species causing it so we couldn't mention it in the report" - is there anyone that believes that can possibly be true? "We saw the damage but despite our many years of experience we couldn't be sure it was caused by insects - it might have been nail holes" - nails impersonating termites? Obviously up to you, but if they make a mistake, and everyone makes mistakes, this company will do everything to avoid taking any responsibility for its mistake. You can judge whether the excuses above are incompetent or dishonest. If you don't feel lucky, consider using another company.

    Pura Pest Control - pest_control - Updated May 2026

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