Kennels are immaculate and the puppies all look healthy and vibrant. We have been on a second dog…read morejourney after having bought out OES here. Just have a move to Houston to figure out and all the other fine details of life. Store is always very clean, dogs always seem like they have been groomed and bathed. Just the best place to by a pooch with 3 other competitors 4 minutes away.

I got my forever puppy from here :) the best workers too, kind and called me after to make sure…read moreeverything was okay !

We love pet town. Thank goodness we found them. They only take small pups and only cash or…read morechecks, no website, no voicemail, all old school. Love them and my dogs are comfy there. We have three pups. 1 Shihtzu, 1 Maltese and the other is half Shihtzu half Maltese. They are all females and are never around anyone but is since we work from home. Our girls are comfortable and the groomers do a great job! No dogs over 30lbs so my tiny ones aren't scared by the others bigger dogs.

We adopted a stray puppy Friday night and the next morning we called around everywhere for a place…read moreto dip and clip our new flea infested additional to the fam....no body was willing to do the work since we either didn't have an appoitment or they were too busy. Thank goodness for Pet Town because not only did they take our new puppy on the spot but they had her done in a an hour with a big pink bow. We couldn't be happier with the service,,,everyone was soooo nice and our puppy was clean and bug free. The only downside is they don't take dogs over 20 pounds and our puppy is already 12 pounds so I guess we will need to find another place in the near future. Oh and a tip...bring Cash..they don't take cards. :)

Christina is the best !! Belle was nervous going in came out with a smile. Price was comfortable…read more Belle looks beautiful. Purchased a Spurs outfit in the boutique.

Everything! When your dog walks out happy that is all that matters! Paisley literally showed love…read moreto the entire staff! Trish is the best!

I attempted to order a harness from this company. It didn't fit, I returned it and haven't heard…read moreanything more from them. I'm now filing a dispute with Visa to get my money back. Avoid this company.

Ordered a replacement collar in December, have had one response from…read more"support@deantylerproducts.com" still haven't received the collar

Just got done picking up crickets. Not only was the girl super friendly but she was also very…read morehelpful with any questions. The store was super clean and everything was easy to find. Prices were rather good. They even have a area you can customize your own pet food. Definitely will come back

this places needs a exterminator I had a little beetle that you find in dog food in my hair and I…read moresaw lot in the pig ears by the desk

I have always had amazing experiences with the kind and helpful people here, you can tell they…read moretruly care about the animals and making sure you find what you need.

areo was the register cashier…read more gave this store 5 stars maybe few months ago and I take it back. I deleted it and today, I got the worst customer service and very rude employees. I am a supporter of the store for months. But today just had me turn it around and say I won't come back here for a while till they refix customer services and the employees. I went in today to grab some food for my dogs as usually because I loved the store I like to purchase a few items. I came in no greeting just laughing employees looking at me as i came in. I usually look at sales before I get my regular food for my dogs. I was in there for about 10 mins or so. Just employees laughing on the ladder while I look around. About 8 mins in I decided I'm ready to pay. The lady went up to the register and automatically gave me a DEATH RUDE stare like she hated me!!! and just automatically scanned. No smile no nothing just rude stare. I told her I am a rewards member and had a coupon if she can look up my number. Rolled her eyes, rude said oooooooooh ok what's your number, still rude stare. Gave her my number and didn't say anything to me but my total. After I purchased she then gives receipt and said thanks I asked can Iget a bag for my items. Oh gawsh she had an attitude for that.i told her I can do it if she doesn't want too... she then grabs the food and puts it In the bag and rolls eyes rude stare. I usually ask for samples but I didn't because she is the one that always tells me we can't give too much samples. Which I know they have a lot, but for her to tell me she can't give customers samples is rude. Didn't want ask cause she look like she wasn't having it with me,Why bother. I honestly felt so attacked for just purchasing my dogs food. I feel that the store has become less helpful and more annoyed employees. I didn't want to come in here to ruin someone. But I love this store, and for me to take back my 5 star is sad. I hope the OWNER sees this, and rethinks about services to new and old customers. Re-train associates or get new employees about customer service and management. I will not come in for a while, because I didn't do anything wrong but buy food for my dogs and for your employees to just not care about what they do in there work Field and attitude. Hopefully you can help them be better. AER0/ green shirt with glasses female long hair. She just didn't want me to shop in the store, no greet, sorry if I was looking at clearance and was about to ask for samples but I didn't cause you roll eyes as you rang my items. I didn't ask for samples after a purchase because you gave a B- face I hope services in the store changes and gets better.

South Seas Aquatics really knows their stuff and Andrew answered all our questions with kind,…read morecourteous noncondescending tones like other places that we had visited. They have a great variety of fresh and saltwater fish. We wound up purchasing several freshwater fish and will be returning for supplies and more fish later when we choose to add or if we decide to switch to a saltwater tank. Highly recommend them for your aquarium needs!

Really crappie service! I went in to ask about aquatic plants for beginners and instead I was…read moreshamed for not knowing what the right equipment to have for beginner aquatic plants. A true business would have educated me and sold me the right equipment. That's what I found at another store. Plus I believe all the dead fish help fertilize the aquatic plants so I guess they have that going for them.

The workers were very nice and helpful the whole time. Everything is neatly organized and love…read moregoing to cruise in the store with my doggy.

The shelf had my cat's kidney food listed as $2.79 per can but rang up $2.99 per can. The cashier,…read moreMakayla, wouldn't honor the price when other cashiers have previously. She was rude and dismissive. She literally told me, "it's not that much of a difference." In this economy every little bit helps. Every other cashier has honored the mistake in previous weeks. The wrong price has been listed for a while now. They honor online price differences so why wouldn't Makayla honor the incorrect price on the shelf? Update - submitted a complaint to corporate and received a coupon for this inconvenience. I'll get my cat's food delivered going forward so I don't have to deal with that horrible cashier again.

Store Atmosphere: The store reminded me of every other pet store (i.e. petsmart, petco). Not…read morefilthy, not spotless, but all to be expected. Maybe if they brighten the store its better lighting or higher ceilings, consumers will not comment so much on the yuck feeling. I wasn't looking to move in the place, so it was to reasonable standard for me...and I am a couple steps from a germaphobe. (Manage your expectations) Staff: Day one, the employee unlocked the door (I was there before open, waiting, bc I knew what I wanted), and waved me in...didn't open the door, just waved me in...not the best customer service but not going to allow that to stop me. I let her know what I was there for, and she politely told me she would be over shortly to help. From there, I had great customer service from every employee I encountered. They aren't super knowledgeable, but they sell it well enough. Never purchase a pup without doing your own homework. They are in sales... Pup: My pup arrived 1 day prior to me going in and putting a deposit on him. He came home about 5 days in total, from being at the store. He is happy, healthy, and soo sweet. The purchase/aftercare: When you spend the amount of money that we did, you never want to feel like you are being taken advantage of, which we did not get that vibe...however the forms you sign make you feel as if the store is preparing for the worse to happen and trying to legally cover their behinds. (Again...out pup is happy and healthy...I just wanted to communicate how the buying process can make consumers feel) I did find the breeder, who is AKC registered, so that brought comfort. We identified a vet that he went to the day after we purchased him, and they confirmed his health, which was a second layer of comfort. I did not like the vet that Petland referred us to...the doc was knowledgeable,but the place was gross. We transitioned our pup to a higher quality for almost immediately, and wasted the remaining of what we purchased at the time we got our pup. Lessons Learned: - Buy your dog's needs from Amazon. - Ask what they are feeding the dog before so you can get it cheaper elsewhere (just get the kibble, the vet told us that mixing the dry/wet/fresh food together is too much. That's what the store was doing) - I think we got a good pup bc they were not in the facility long, reduced exposure to illness (kennel cough) Will I buy another from Petland...yes & no. Yes, bc the experience was good. No, because it was too expensive. Go directly to the AKC website and drill down to their sales pages. The cost of shipping or picking up a pup will still be less than purchasing from the store.

Good store! They have lots of selection for pet necessities and lots of affordable pets. Every time…read moreI have visited the pet store the staff is kind and attentive to my needs. It seems like they really care for the animals while they are there. I was here for about 20 minutes and I noticed the employees just loving the animals at least 4 different occasions. It was refreshing to see for sure!

Great selection of feeders for snakes and other reptiles! Very cute shop that may be small but is…read moremighty with both a knowledgeable staff and a good supply of the necessities needed to take care of your pet.

small shop that has a limited selection but they are always so nice and have everything clean and…read moreorganized. Also If you're looking for feeder insects they've always got some very healthy ones for amazing prices.