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    Puppy Cuts

    2.2 (13 reviews)

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    NO ANSWER you can't tell me this lady had the intention to give me back my dog BS ! Who runs a business and doesn't answer calls!

    If I could give this lady zero stars I would ! NEVER AGAIN WILL I STEP FOOT IN HER BUSINESS! I made an appointment for my golden retriever at 12pm just for a bath no extra anything later that day TAMMY called me at 2pm ish asking if she can shave behind her ears to which I replied yes ( because it was very tangled ) at 3pm I got a call saying she was ready to be picked up I was near by only taking me about 3 minutes to get to her but when I got there the whole place was dark and empty I patiently waited for about 15 minutes before calling then no answer I waited some more trying over and over to call and get ahold of this bitch but that quickly turned Into AN HOUR AND A HALF I stayed in my car waiting going back and forth from the door knocking but STILL NO ANSWER I even went the store next door asking if they knew how to get ahold of this lady but they said no shortly after I realized this lady was trying to steal my dog after calling her phone over 50 times and threatening to get the cops involved she finally came running to open the door SHE WASNT EVEN IN THE BUILDING! I finally got my dog back but this lady DIDNT EVEN GROOM HER SHE JUST LEFT HER ALONE IN THE BUILDING IN A CAGE IN THE FUCKING DARK FOR 4 1/2 HOURS ALONE I RECEIVED MY DOG BACK DIRTY AND VERY DEHYDRATED!! As soon as I got home my dog wouldn't stop drinking water ! SHE HAD NO INTENTION OF GROOMING HER and SHE LIED ! Fuck this stupid ass lady I will NEVER GO BACK AND I DO NOT RECOMMEND EVER TAKING YOUR PETS !!!!SHE IS A SCAM !

    Back of the ear

    We took our Golden Retriever and she did a HORRIBLE job on him! They only need a trim around their ears, paws and tail/butt. She shaved the back of his ears, cut off all the hair from his hind legs and chopped of pieces here and there! He didn't even smell clean! Then she asked if he had been bathed before because she had some trouble with him. We've always taken him to Pet Smart and never had an issue we decided to take him here because it's closer but NEVER again! I wish she would've been honest and told us she didn't know how to groom that breed. Poor Max was shaking when we picked him up.

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    7 years ago

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    9 years ago

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    7 years ago

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    5 years ago

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    7 years ago

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    8 years ago

    I like it here! I've been taking both my dogs here for years. Appointments are easy to make and my dogs always come out looking brand new.

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    6 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    Lorie's Pet Palace Dog Grooming - Front of shop

    Lorie's Pet Palace Dog Grooming

    (36 reviews)

    They are very nice and do a good job every time we get her groomed here. They can get you an…read moreappointment in a timely manner and it's close to home.

    Key points: -No water for over 6 hrs…read more-Bloody toes, nicks everywhere -Surprise additional fees -Incapable of grooming dogs with undercoats -Don't care about your dog, just money I'll start off by saying the owners license plate says Cha Chng (cha ching). Before coming, I'd suggest selling a kidney first. They only care about your money and not your pet. I was originally told it would be $120 for two baths, sanitary trims, and nails. I go in and they laid out a million additional fees and stated that they'd have to shave them because their undercoat was shedding out.. Not a big deal, I agreed to that. After they spent over 6 hrs there, I went to pick them up and was charged a bunch of additional fees for "behavioral issues". I asked what happened and they said one was anxious and moving around. I've been getting both dogs groomed regularly for 5 years and have always asked how they do. They have all told me that they were absolutely great but one gets anxious when separated. I told them that up front and they stated that they'd keep them together. When I showed up, they were both tied to a wall in separate rooms... I wonder why he was anxious? Then I get home and see that their toes are all bloody and chopped off. They also had nicks everywhere from the shears. After being there over 6 hrs, they got home and downed water so I'm sure they didn't have any ALL DAY. There wasnt any in the kennels or the wall that they were tied to. My dogs were also shaking like they were terrified when I picked them up. My dogs are very well behaved so I'd hate to see what they charge others who may not be. If I could give zero stars, I would.

    Puppy Cuts - groomer - Updated May 2026

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