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    PupPup CleanUp

    5.0 (1 review)
    Open • 9:00 am - 5:00 pm

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    10 years ago

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    PetSmart

    PetSmart

    (96 reviews)

    This review is strictly for the puppy classes!…read more As the owner of a german shepherd, it's very hard to find people who aren't immediately scared of my dog. (Someone called him a monster for barking at his dog) Shout out to Pat for never giving up on us and helping Sammy with one on one classes. She gave me so many recommendations and suggestions on how to get rid of his pent up energy, teaching him to learn while playing, and other techniques that i still use to this day.

    if I could give 0 stars I absolutely would! so i've been coming to this specific petsmart for…read moreprobably a solid decade AT LEAST. & I know they have a record of how much I've spent in this store specifically & I'd say TWO 125 gallon fish tanks w/in 12 months should ABSOLUTELY warrant being treated far better than I was today. but when I went in w some canned dog food I had to return not even for my money back but simply for a different kind as my dogs weren't eating the canned food I was looking to exchange & as I was digging into my bag looking for my wallet which had the original receipt in it a heavy set unattractive mid 30s white "woman" actually accused me of stealing this dog food!!! & as a very introverted non confrontational person i was so shocked & offended I actually didn't even have a chance to defend myself before this "supervisor" thing actually screamed at me that I was "BARRED FROM THE STORE FOR THE REST OF MY LIFE!" I mean even IF I hadnt found my receipt I know full well that I gave them my phone number when I originally paid for the initial dog food that I was looking to exchange so she could have very easily learned that what I was trying to tell her was in fact backed up w their own computer system, however it was made very clear to me & everyone else on the store that her main objective was to simply embarrass me as much as humanly possible! The way these ppl treat their customers act borders on civil rights being violated across the board! SHAME ON YOU OVERWEIGHT UNATTRACTIVE MIDDLE AGED WHITE PETSMART SUPERVISOR LADY!!!

    PupPup CleanUp - petservices - Updated October 2026

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