Found this company here on Yelp and they did a great job responding, got me on the schedule…read morequickly, and got the job done at a great price. Definitely recommend.

Couldn't be happier with the service I received. They were able to accommodate me in a reasonable…read moretimeframe and showed up on time. They found my buried tank on the first try and the whole transaction was completed shortly thereafter without any problems. Will definitely be using again. Thanks!

This company deserves more than just five stars!…read more I've heard so many reviews and stories from people of how much they really enjoyed having this septic company so finally I had my folks switch from their previous septic company that they were using, and start having Bill Jr. & Sons. As a septic expert, I expected that we would be getting really good service, but I never imagined how it would be even better than I thought. The pumper, Anthony let us know that he was on his way and arrived right on time. He was very friendly and showed great costumer service skills. He was the most friendliest pumper I've ever meet! (not all pumpers are that enthusiastic) He was able to find the septic tank easily and let me watch him pump it out. He told me the step-by-step process of how he cleaned out the septic tank. He had so much knowledge about managing septic systems that ya'll should know. He did the job super well! He even made sure that the filter was cleaned and that ALL the sludge was all pumped out! I of course tipped him well. Would totally have this company and Anthony, come back again! And would recommend Anthony to be the one to pump out your septic tank! He's a great guy, with a good heart and works hard. The price to get our septic tank pumped out was way cheaper than the other company we used. Get your septic tank pumped out by Bill Jr. & Sons! and a I give a shout out to Anthony! Great job, bro!

They pumped my tank and when an inspection turned up an issue they repaired it. Service was always…read moreprompt and professional. Bill is extremely helpful and informative, highly recommend them. The price is reasonable and this is a business focused on helping customers a great job at a great value.

These guys were great, my second time using them. They were earlier than anticipated. They checked…read moremy tanks for cracks and cleaned it out before placing the covers back on. They placed the dirt back over covers and placed grass seed down. I definitely recommend them. Very impressed!

We hired them for routine septic cleaning. It was 415, which seems very expensive. But the worst…read morepart was, they left not one, but two huge holes in our yard and made no attempt to cover the holes. There is part of the septic system still sticking out of the ground. I looked at my camera and they were only here for 20 minutes. They should have spent a few more minutes covering the hole.

Arrived on time, very professional, they handled everything including cleaning the filter to the…read morearea around the septic. You would have never known they were here.

I had a water heater issue and Jermey came to the rescue! He was extremely knowledgeable, helpful,…read moreand polite. Would highly recommend!

For decades we'd tried to get someone to drill a well on our property to replace our 100 year-old…read moreshallow dug well. Everyone said there was no way to get a rig onto our steeply-sloped lakefront lot. Finally, E Garrity rose to the challenge and arranged to bring in the equipment by barge. Permitting and planning took some months, but once the work started it was done in four days, only one of which was drilling. Garrity staff were professional and courteous throughout the entire process, and we are overjoyed to have clean water at last.

It's hard to describe what a wonderful experience I had with American Rooter. The service is…read moreAmazing! The Technician arrived early and was incredibly knowledgable and patient. Listening to all my dumb questions and providing answers even I could understand. Needless to say my problems were Snaked away before I knew it. If you need any Rooting done in CT stay the hell away from those "R-word Rooter" people. It's American Rooter all the way. Big thank you to Carlos & Britney I can't tell you what a pleasure it was to have such competent people taking care of my family during such a horrible sewery time.

Excellent service, very responsive and friendly. They did a great job and I highly recommend.read more

I was thoroughly pleased with the service from Gary Franco's Plumbing. I had an issue with one of…read morethe bathtubs having no hot water. They were scheduled to come out between 1:00-3:00. And arrived promptly at 1:01!!! Both plumbers were very friendly and seemed knowledgeable. After a quick look, they were able to ascertain the issue with the lack of hot water. As they didn't have the part in their truck, they left to go back to their office to get one. And as such, they were back within half an hour, part in hand, and able to complete the job. What service! Highly recommended.

Words cannot express how grateful my family and I are for Gary Franco and his team. On my drive…read morehome from work on a Friday night--right before one of the coldest nights we've had in years--I got a call from my wife saying our heat had gone out. I immediately pulled up Google and started calling every company advertising emergency service. After leaving message after message, I finally reached a company that wasn't familiar with my equipment but highly recommended Gary. Feeling pretty discouraged at that point, I called the number--and was relieved to reach an actual person who listened with empathy, gathered the details, and relayed everything to Gary. Despite being at a family game, Gary came out that night, diagnosed the issue, and gave us guidance on how to keep our pipes from freezing overnight. Early the next morning, I received an update that the needed part had been found. Within an hour, a team arrived and repaired the system. Given the forecast--temperatures staying below freezing for the next 10 days, 10-20 inches of snow across the region, and nearly 200 million people under a winter storm warning--there could not have been a worse time to lose heat. Gary and his team had never met us before, yet they treated us like family from the moment we called. It goes without saying that we will be customers for life. Thank you again to Gary and his entire team. They have earned our highest recommendations and saved our house.

Please stay away from this business. They came to my property to do a regular pump of the septic…read moreand typically professionals come with a map so they know the placement of the septic tank. They had no idea and literally dug up most of the front yard then they couldn't open one of the sides. Luckily I was home and went out there to ask them to stop digging the yard and they told me that my septic was damaged. The young man who I assume is one of the sons started screaming profanities at me and I asked them to leave. I had another company come out to figure out what the damage was and there was no damage. They try to scare you especially if you are a female so you pay them money to fix issues that are not broken. Very sketchy business and if you notice they are one of the few that do not have an actual website that you can review. Customers beware! There are lots of other local companies to choose from.

This company installed a new septic at our home in 2012 and they continue to service it for us…read more They will always have our business! They are prompt, professional and thorough. They simply get the job done right. Scheduling is handled with ease and we were able to get a same day appointment.