I've worked in veterinary hospitals for over 6 years, providing both general and emergency care…read more When I went to see Dr. Whippo and her staff, they were all very supportive, understanding, and acknowledging. I am not sure why other clients have such low review ratings, but I have been coming here for years. I've never had any issues with the staff or Dr. Whippo. I recently had my cat spayed, and I knew what to do after that. I encourage clients to ask questions about discharge instructions and other issues concerning their pets; please do not be afraid. I educate my clients about their pets on a daily basis.

First time client at Sayers Animal Hospital the staff were very friendly and helpful. I brought my…read morecat because it was distressed, It had a large cut almost looked like a hole on the right side of his body and turns out he got in a cat fight when we were not home. The people were really nice and treated us with kindness.When you first walk in it's a small lobby they had us fill paper work. The waiting time wasn't bad at all and although they are apparently appointment only they squeezed in my cat and checked him up after confirming it was a bad deep scratch and fever. He needed an antibiotic shot. It's day two and they said they would call to follow up with me about my cat in one week. The price wasn't ridiculous and I feel it was fair. I will be returning and bringing my other cats for wellness exams. They have an app that I was able to download for appointments and all that. They have good parking it's connected to the USPS office.

I have a dog who has extreme fear of going to the vet. (I adopted him at age 2, so I don't know…read morehis back story.) He backs away, but becomes vicious and he is approached because he's cornered. Unfortunately, they labeled him on his records as "aggressive", and didn't handle his fearfulness appropriately. He was traumatize by the visit, but so was I. As a matter of fact, I've procrastinated about taking him back for a regular checkup because the entire experience was horrible. I know they've had turnover in staff recently. I don't know if they have experience with handling fearful dogs.

Very disappointed in the service we received today. This is why…read more 1) teeth clean for my 4 year old with no extractions expected $ 990.00- $18000. This is why we can't take care of our pets like we need to. 2) 69.00 for an office visit and the vet didn't look inside his ears, didn't take his temperature... the regular things you should get with a doctors visit. The entire visit took 34 minutes and maybe 15 minutes was spent with the vet.

I took my cat there before she passed at 18 years old. Now I take my Marlee Baby since she was a…read morepuppy she is now 5 they are really great with her and she lives on all of them

We're deeply grateful to the entire team at Dodd Animal Hospital for their compassion and care…read morewhile treating our 11-year-old St.Bernard, Kyzer. Though the outcome wasn't what we hoped for, their kindness and patience made one of the hardest days of our lives a little easier. This wasn't our regular vet--we were first-time visitors after our usual veterinarian, couldn't see him. The staff acted quickly and selflessly to save his life, never once mentioning payment as the costs climbed. Every step of the way, they showed the kind of empathy and professionalism that can only come from people who truly care--not just about the pets they treat, but also the families who love them. They gave us time, treated us like family, and truly cared about both Kyzer and us. If you're looking for a clinic that leads with heart, trust Dodd Animal Hospital.

Rusty has gone to this practice for many years. He recently turned 18 and his health changed in an…read moreinstant. I took him in to be put down a few weeks ago and let them talk me into blood work and they said it's just arthritis. I am disabled by osteoarthritis and called BS but didn't want to say goodbye so went along and paid my $400+. No meds can help him Too drastic of a change for arthritis. 3 weeks later. No better with meds....but blood work is great. That's not his total health though. Went to out him down today but had to pay $300 to do so. I left with Rusty. I tried to do this difficult but right thing....so I walked out and said f... y'all for torturing both of us. I left it at that....and then got an email banning me from their practice. If Drm Byrd had some nothing, I would not have written this. I am doing right by my pet, not your pet. And you have the gall to ban me? F... With a capital U.

Usually I'd let God handle it all but sometimes I feel like things need to be said to help others…read morealong the way. This is how my experience with Northern Oaks Vet was today in short. This was all because I needed my puppies 3rd round of shots and they were due today. I called yesterday they got me in next day but said I had to pre pay and pay $75 for a wellness exam to be seen which I totally understand since they had never seen him. I get there and all the front desk how much it would be to have his nails trimmed and his ears checked and they said "it's all included in the exam" We finally get called back and see the doctor 45 minutes in and she was super knowledgeable and took her time with us but looks at his and says "we'll run a swab to test his ears so we know what's going on in there" I say "ok, great"... They give my puppy his shots and then say we're going to take him back to trim his nails and clean his ears out.... Another 30 minutes goes by...they come back give me medicine for his ears and a "free" trial heart worm pill and tell me my total is $324 (mind you I prepaid $74)... I take a deep breathe and say "How did my bill go from $198 to $422"?? The vet tech tries to explain but he he notices I'm pretty upset so he finally turns the screen and there are all kinds of extra fees (posted below). I calmly explain I think it's pretty sad that you guys feel it's ok to just add things to peoples bills without even ONE mention in the process! He looks at me and can tell I'm even more upset and say's " yeah, I guess we dropped the ball on that one or could have said something" ...I say ABSOLUTELY, that's A LOT of money... so he offers to go get someone to help further. The manager I think Victoria comes in and tries to tell me what was said in the exam when she wasn't even in the room!! She then tried to explain that these things aren't included and I had to get to the point where I was shaking with frustration after explaining and telling her to put herself in my shoes and tell me how she'd feel to finally take off the biggest charge of $120 to look at my dogs ear wax under a microscope. I still paid another $227 so it was still a $300 visit because I just wanted to get out of there before I came unglued!!!! It TAKES SO MUCH to get me to this point but these people are NOT TRUSTWORTHY people AT ALL!!!! I looked AFTER I got home and below are just a few of the reviews from others claiming nearly the same thing! I always look at reviews but this was a last minute decision to care for my puppy because my other apt. last weekend was canceled God is always watching and he'll give justice better then I ever can or will and that's where I'll leave this is in his hands but it's not easy

Went here for the first time today and really liked the Vet. He was helpful and very knowledgeable…read moreon lots of different things. He made me feel at ease and my doggie too!

This place is amazing. I was two months post partum when my kitten was knocking into my hand as I…read moreprepared my baby's bottle. I got frustrated and pushed him out of the way - unfortunately, I have the most clumsy cat in the world and my pushed caused him to lose balance, he slipped off the counter and got his leg trapped in the oven handle, dislocating his hip on the way down. The cry he let out was the worst noise I've ever heard and I rushed him to the closest vet I knew of - Culebra Creek. I went in carrying my baby's car seat and my brother had the cat in one of those 18 gallon tubs (I had nothing else lol) I walked in absolutely hysterical, barely able to speak or breathe between my sobs. I felt so guilty. Both ladies behind the counter smiled gently and asked me what happened. All I could muster up was squeaking out "my....cat's....hip...." before one of them took the tub back to a room and the other handed me paperwork. They told me the doctor had just left for lunch, but they disappeared into the back room and came out a few minutes later saying the doctor decided to see my kitten before going to lunch. They likely heard me crying like a crazy person and apologizing over and over despite the kitten not being with me anymore. Once I calmed down and told the ladies at the front desk what happened, they both told me it's easy to feel guilty, but he's going to okay and he will forgive me quickly. The vet came out a bit later and told me they had to sedate him with some ketamine to get X-rays and nothing was broke. I kept asking what happened, but the vet would just repeatedly say "he's going to be okay". I'm sure he was trying to deescalate the situation and it worked. They asked us to come back in a few hours after my cat woke up from the procedure and was able to be monitored until he was ready to go home. When I went back to pick him up, they told me his leg was better, but he would be in paid for a few days and had extreme swelling around the hip joint so they gave me pain medicine and a steroid for him. They also were able to diagnose his eye which was goopy and looking pretty awful. The vet asked about it and I told them another vet I went to said it was noting to worry about it and gave me antibiotics for an "infection" . Culebra Creek told me it was an ear mite allergy and they provided him the first dose then told me to dose him each month. Now to the bill. I was terrified to know as they have a routine vet visit cost and an emergency vet visit. Here's everything that I expected to be charged for - Four X-rays - Ketamine sedation - Putting his hip back into place - Treatment for eye infection - Monitoring until he was conscious - Pain reliever for home - Steroids for home - 3 month supply of ear mite treatment My total bill was high, but MUCH lower than I expected - $500 for everything. I was floored as I expected to easily pay over a thousand for the emergency visit and everything else. 1000/10 recommend this vet for ALL your pet needs! They were empathetic, understanding, quick to respond, affordable, and most importantly were able to easily deescalated a hysterical post-partum mom that hurt her own cat and was devastated. I still feel guilty to this day about what happened, but I'm so glad Culebra Creek has the staff they do. (If anyone is curious, the vet never did confirm his leg was dislocated as it was visibly obvious - I'll spare you the details. I think they made the best decision by not reiterating the obvious to an emotionally unstable mom. I'm sure had I asked, they would have confirmed, but the empathetic looks I received when I said I caused the dislocation and the "accidents happen, he knows you love him and didn't mean to hurt him" was enough to confirm.)

AMAZING Vet & Boarding services. LOVE THEM wouldn't go anywhere else. My doggies are always happy…read moreand healthy after boarding here at Culebra.

Being new to the area I located a vet plus groomer that was nearby, Stone Oak veterinarian showed…read moregood reviews so we selected them. We have two dogs and a cat, one of our dogs is very needy. I must say that I am very disappointed with the staff lately. after calling and making an appointment I waited 30 minutes after the so called appointment and a few days later our other dog had his nails done, he was cut enough to where he got blood all over my husbands pants plus the tech stated "that if we do not get the heart worm medicine they would not refill any more of his med for our dog. Sad to say these employees do not have customer service skills.

We needed a vet within 2 weeks of moving to town because our tiny Minnie got the garbage gut. They…read moresaw us the same day I called. Absolutely wonderful. The vet held and cuddled my petite princess and made sure it wasn't worms. Prescribed antibiotics and special food for a week. She was her old self again in a few days. They were wonderful from intake to out the door.

Brought our cat for his annual wellness visit and a dental cleaning. The drop off was at 8:30am but…read moreshortly after we found out that they were going to take another cat in first for its dental cleaning because it was more extensive. They told us the Vet dentist who comes into the office to do procedures determined that. We felt bad because our cat had been fasting for 12 hours and was in a stressful environment. McKenna, the Vet tech assured us she'd take care of him and was very compassionate, caring both before the appointment and after. A few hours later, the Vet dentist informed my husband that some levels were elevated after they did a blood test and an NT-Pro BMP Heart Disease Screening which we opted for. We held off on the dental cleaning until we do further tests since they would administer Anesthesia which can be risky as we know for humans as well. We were thankful to have taken these precautionary steps and that the staff informed us every step of the way. Our cat is scheduled for another screening in a couple of weeks. We picked up our cat and McKenna told us that he'd just been given his vaccinations so his butt cheeks may be sore and he may swipe at us but he didn't. Also, friendly Lemon, McKenna's Golden Retriever was behind the desk area wagging her tail, with a welcoming dog smile that was so cute! She showed us her stuffed toy! We've been long time clients and put our trust in the doctors even though we have to drive about 20 minutes away with an upset cat meowing all the way.

The entire Smith & Shedd family have been kind and loving to my two pets for over 9 years. They've…read morealways been professional and knowledgeable when my pets have had any type of medical issues.