The review is solely dedicated to the OUTSTANDING service we received from Yakema! She…read morenoticed my friend and I having challenging time locating the correct type shoe my friend needed. Yakema asked several open-ended question to ascertain my friend's needs because of the complexity of her feet. We learned that Yakema is in school to become a Physical Therapist and based upon her expertise and how she phrased her questions, it was apparent, she will have outstanding bedside skills!!!! Rack Room Shoes is truly privileged to have such a customer-centered professional! My friend was able to find the right shoe and the price was not as high as expected. The value for the shoes and the PHENOMENAL service from Yakema truly made this an enjoyable shopping experience!

I love Rack Room Shoes and this is another great location! They ALWAYS have the same special going…read moreon every day of the year at all of their stores which is buy one pair and get 1/2 off the second pair. That's a really great deal! They have everything from tennis shoes and flip-flops to high heels and dress shoes. They also have shoes for men, women, and kids. Also, always make sure to check out their clearance rack; you never know what you may find! You won't find the really high-end brands here like Michael Kors or Coach, but you will find brands like Nike, Reebok, Reefs, and Sperry (among many other top names). How great is it to by a $90 pair of Sperry Top Siders and then get an $80 pair of Nike tennis shoes half off?! Amazeballs! They also have these little odor balls you can purchase to put in shoes and they really work! I won't buy them from anywhere else but here because I know these work! I'm not trying to call my hubby out or anything, but most men have some pretty stinky feet. Pop one of these little balls in each shoe and you'll never have the stinky shoe problem again! (Sorry, hubby... I love you... but other women need to know about these ball thingies!) The store is very neat, clean, and organized. Customer service here is excellent. The employees are always very fast to help and even make suggestions.

Bought a pair of platform sandals for my daughter, walked over to Nike, she was so excited to wear…read morethem she put them on while my husband and I were trying on shoes at Nike. She fell four times in 2 mins walking around Nike I decided the sandals were not going to work. Brought them back to Crocs 5 mins after buying them and the store manager refused to let me return them because I said she put them on in Nike. I told her they were never even worn outside she basically just tried them on in another store, tags were still on them. Completely ridiculous. I will never give this store my money again.

This store has everything you wouldn't imagine made by Crocs. The buy two get two free sale really…read morewon me over. The staff is very friendly. Don't forget your jibits!

my experience buying a pair of pickleball shoes took over 45 minutes at the register. I took them…read morehome and wore them once, to realize they didn't actually fit well. I returned a few weeks later and was told I can't return the shoes because I wore them. how else am I supposed to figure out if they work for me or not? It says on the receipt I'm able to return them and they refused me. Unprofessional And incompetent

Not the best prices for Skechers but par for the course at "outlet" malls. Good selection though…read more Staff was fine as well.

The gentlemen here tried to help me find something. They were having a sale when I went, but not a…read morewide variety of selection that includes a variety of color. Just because they're comfortable doesn't mean they can't be fun and stylish. For the price point they should offer a better selection. Do they have shoes, socks, insoles with support-yes! Just may not have the variety you're looking for in store. May have the try on in the store and purchase online.

My husband and I were in need of new active shoes. We got two pairs of Brooks but they also have…read moreHOKA and a few more brands. They had a good selection to choose from in the terms of color and look. The service is amazing. Dustin helped us when we walked in and all the way to checkout and everything in between. Dustin was lovely to speak with, very friendly and knowledgeable! They have a machine that you step on and it scans your feet and I mean the entirety of it. It even shows when you walk if you have Pronation or Supination. They have insoles that can help provide support for your arch or more padding if you need more if you stand for long periods. Essentially you'll be leaving with a pair of shoes that will have you feeling amazing when walking/standing/running - all depending on your needs! Now let's be honest about cost and price - the brooks we got were just over $100 a pair. If you're going to spend money on active shoes, might as well spend it right the first time around. We got their club membership which is $30 a year and it DOESN'T automatically renew!!! There's lots of benefits to having the membership like %10 off each individual item you're purchasing. I can't remember them all but it's worth it if you're going to buy two or more pairs of shoes in my opinion!

Normally I don't leave reviews for places but this time I will and I would like to definitely shout…read moreout Bob and Regina who were both amazing at customer service and helping me save money and treating me like one of their own. Again I was genuinely scared to use their credit card for a limit I didn't know would make the full amount and they helped me get some money shaved off the full price and well all I can say is they saved me a pretty penny. I will be going to their store from now on. Give these two your business because they're all about the customer

Gun purchaser. Academy staff was non attentive,non knowledgeable,and made the process too long and…read moretoo complicated. I had to go to the Yulee location 3 times over 11 days period to complete the purchase. During that period, I must have been asked 5 times to read the gun's serial # to them. They were only familiar with 9mm ammunition. Leader of gun counter, Joel, was particularly unhelpful and delayed everything.

I wanted to return these shoes--keep in mind that I haven't worn them--and exchange them for a…read morelarger size. However, the employee named Nance refused to help me. She witnessed and helped me buy the shoes 1 hour prior too. She denied the exchange, and when I asked if I could receive store credit instead, she refused that as well. Additionally, nothing was mentioned at the time of purchase about the item being final sale or non-returnable. Overall, this was a very disappointing experience and poor customer service.

I haven't been here in probably a year but like last time I picked up 2 pair of kicks and hit the…read moreroad back to Orlando. The staff here are friendly and make it easy to locate items u need.

This location is labeled as Shoe Station, but it is the same as Shoe Carnival. Shoe Carnival is a…read morefavorite of mine for shoes and I love using their reward program. Today was not successful as I am looking for very specific formal shoes in blue (hard to find in discounted shoe stores). The staff were very friendly and the store was clean and super organized.

A huge compliment to Lexie who was beyond customer centered. I guess my shoe size is overly…read morecommon because they did not have very many however she explained to me that they could order it and have it sent to my home. Lexie maintained a fantastic smile and treated us like we were family!!! Thank you Shoe Carnival for employing such a wonderful representation for your company as Lexie

Rude staff and incorrect sales signs. As you can see in the photo it says 40% off entire store. Hey…read moreat checkout I was told certain items were excluded. After asking why so, he said the sign up front has a disclaimer. Very short and rude. After paying full price on those items, I walked to the front and the front sign had no disclaimer, nor did the manager care. He said, "oh normally the do have disclaimers." Very scheme and rudely staffed store.

This is one of my favorite UA factory store when I am in FL. This place is clean, great customer…read moreservice, and has pretty good selections. This UA factory store is smaller when compared with the UA in Daytona or one in Orlando but it does the job.