Please don't train someone to draw blood on your patients. They should already possess those skills.read more

My dad was a dentist for over 50 years and I had scheduled an appointment with the Colesium…read morelocatio. They were absolutely terrible towards me-and on top of that I have an infected tooth so I am in pain-they were rude and condescending-it's a shame that they treat patients like this because my dadd office treated people like family.

I have been a patient at Middleton for years. I have decided to leave. They have changed their…read morepractices to the point it has gotten ridiculous. I have never missed an appointment and always paid my bill - even when I didn't have insurance. They now require that you confirm your appointment a full week ahead of time or they fill your appointment. I am a busy person, i planned on going to my appointment, had it on my calendar just hadn't confirmed. They cancelled my appointment and then gave it to someone else 6 days prior. This is not the way it used to be. They have forgottent they are selling a service that is available by a lot of dentists in the area so I will go elsewhere.

Deceptive Billing Practices…read more * Incorrect Billing for Fluoride Treatment for Two Years * Charged $40-50 for a "BOGO" fluoride treatment that should have been fully covered by my insurance. * Insurance Coverage Confirmation: * During a call today, it was confirmed that both children and adults have 100% coverage under your insurance plan for this treatment. * Billing Discrepancy for Adults: * Although the treatment is fully covered, the dental office never submitted the claims for adult treatments to the insurance as required. * Refund Request Denied: * You requested a refund for the past overcharges; however, the owner refused on the basis that the claims had already been submitted and processed. * Billing Standards Conflict: * Billing records clearly show that the fluoride cost on our copies of billing statements, which underscores that patients should not have been charged out-of-pocket for a procedure that is entirely covered by insurance. * Overall Concern: The situation highlights poor customer service and deceptive billing practices, potentially harming patients both financially and trust-wise. You have to wonder how many other families they are doing this to every day. Edit Update after reaching out to our insurance company Insurance Confirmation: Our insurance provider clarified that performing a fluoride cleaning without submitting an insurance claim is unacceptable. Direct Outreach: They have proactively faxed and contacted Middleton Dentistry, advising that a new claim be submitted for our fluoride treatments, which will then result in reimbursement. They also advised them - "all fluoride treatments should be submitted on all claims". Persistent Advocacy: This resolution would not have been possible without our persistent follow-up and insistence on addressing the billing discrepancy. It was clear Middleton was going to do nothing to correct their mistake. We have not received a refund yet but will post again once it has been completed.

I called yesterday with a tooth concern. Hadn't been to a dentist in over 10 years. The…read morereceptionist was very kind about that. They got me in the very next morning (today) and were so comforting and took care of me. Had me in and out and scheduled for all my follow ups. Highly recommend. Going to start taking my entire family.

Best dentist in town in my opinion. They did my kids braces and they clean my entire family's…read moreteeth. I had a crown done in a single visit with some computer design machine they have right in the office! It was so cool to see it being made while I waited. Highly recommend this Dr Saalfrank and his staff !

We love Dr. Ben and have been patients for over five years. His quality of care is excellent…read more However, the receptionist is consistently rude and hard to deal with when scheduling appointments. This has made us consider leaving recently. She is unprofessional and unkind.

Let me be totally transparent here. I DO NOT like the dentist. I have my reasons, as I'm sure we…read moreall do. But I know going to Dr. Clinkenbeard I won't be getting unnecessary work done to help fund his lavish life. He's a little extra sometimes, but I promise he's not out to get a little extra. The office staff is always friendly and pleasant. I would recommend Clinkenbeard to anyone!

I went to afdent today and hardly no wait and very friendly and they work with everyone on get you…read moreback on track with what ever is wrong with your teeth they make you feel at home

The staff at Afdent is stellar. It's obvious that they actually care about you. They have state of…read morethe art equipment and give you the truth about what you require. They are loving and nurturing and the experience is unmatched with any other dentist office I've been to. I highly recommend them.

RIDICULOUS! I've been a patient at Lakewood for about 2 or 3…read moreyears now. I've only gotten cleanings and x-rays here, and mind you, I've loved tooth cleanings since I was a kid -- these people stab your gums more than is necessary and practically drown you with the water before suctioning. I'm pretty sure they train dental students here, so I can forgive that for the most part. I scheduled a wisdom tooth extraction procedure more than 3 weeks ago, and their oral surgeon is only in the office 2 days of the month (every other Wednesday, I believe). I had to change my insurance information, so that was already a bit of a rough endeavor but it got done. It was scheduled for 1:00 pm; they called me three days before my procedure to see if I would be able to come in at 9, 10, or 11 am because they were short-staffed. I ended up rescheduling for 11:00. It was understandable and mostly expected because: While in my time as a patient here, I had only been rescheduled or canceled on once or twice; I made recommendations to people to go there and all three of these people had bad scheduling experiences on separate occasions. One was called about an hour before his appointment to reschedule for a different day! Then, they met my expectations even more by calling 2.5 hours before my appointment to reschedule for noon because they "had a call-off". Call me delusional, but the woman who called seemingly tried to catch me off guard or convince me it was already for then when she started the call -- "I was calling to make sure you're still all set to come in at 12?" "No, they told me 11:00..." "Oh, (pause) I'm so sorry about that. Would you be able to come in at noon instead? We had a call-off." And I asked about earlier times (9, 10)... Nope! Then, a few minutes after the call ended, I got an alert that my appointment time had been changed to noon. (So it never said I was in at noon, huh?) Also, I asked about payment plans or being billed for services because even with insurance, they were estimating $608 to pull all 4 wisdom teeth, and she told me I would have to pay up front!

I'd give zero stars if yelp would let me. Just awful! What could have been done in two visits was…read moredrawn out to seven. When my insurance changed at beginning of the year, they tried to get me to pay out of pocket. I'm sure that they just dragged it out so long so they could milk medicaid for all those extra visits.

Slow service. You get here on time and sit for 45 minutes waiting to see the doctor. Then they room…read moreyou and have you sit for another 20 minutes. They frequently cancel appointments on clients at the last minute and I have never seen the same doctor. Each time I come in for orthodontics (every two weeks or so) it is a different dentist! Unfortunately I signed up to complete my braces here but when I'm done I will NEVER come back. Even worse, on the day of my last appointment they asked me if I was satisfied. I told them my teeth had been straightened but the bite was still off (keep in mind the bite was the primary reason for braces) their response was oops!

I wasn't a patient here for very long (moved cities shortly after starting care here), but I had a…read moregreat experience. I saw Dr. Wright, and he was always very nice and able to answer any questions I had. The dental assistants were always pleasant as well. I had one hiccup there with a CSR/front desk staff member who messed up a scheduled appointment, but the doctor was very apologetic about the whole mess. I've happily recommended them to friends still in the area. All around a great dental office to go to.

Been going for over twenty years. Great staff, but we miss Dr. Greg. Nice group of people that are…read moreprofessional yet very informal.

I have been going to the Glassley and Marr Dental Group since my very first ever dentist…read moreappointment as a young child. The staff in the front is welcoming. They do a great job of keeping you with the same one or two dental hygienist. They take the time to get to know you and ask questions. I always feel like they remember me and things about me/what is going on in my life. Extremely friendly. The dentists in the group are also friendly. I have never had a bad experience or dreaded going to the dentist at this place!