They are fabulous there They are knowledgeable and very…read morehelpful They always know exactly what I need

Robert did a great job helping me get exactly what I needed. I've been looking for this type of…read morestore and service, and now I can stop looking. I appreciate the guidance and will continue coming to this store in the future. Thanks! Marti

The store has a Big selection, staff was very helpful and I would definitely shop there again.read more

Horribke service, they sell faulty products then argue and try and deny refund, right after you…read morebought it, had to threaten calling police.. still owed money

I was accused by the owner of stealing cigars, he made me empty out all of my pockets and even…read morepadded me down. I had nothing on me and was just looking to buy some products and give him some business. After finding out that I hadn't stolen anything he told me I could never come back to the store because of his own fault. Highly unrecommended and unprofessional very overpriced by the way.

Prices are 20% higher than many nearby cigar stores in 10 mile radius. Suggest you take 15 minute…read moreride to Cigar Republic in Danbury. Great staff, amazing selection and better prices.

Reading these hateful & fake reviews makes my blood boil for the owners. Their products are legit…read moreand definitely work, I have been coming here for years & they've been nothing but nice and helpful even if english isn't their first language. Theres always a good selection of products & they give good prices

Cheap knock offs, poor language skills. The cigars are kept in a proper humidor, however the roll…read moreyour own are not roll your own.

On my first visit an employee gave me the wrong e-cig liquid, I only realized when I got home. The…read moreliquid that I got was absolutely foul. On my second visit I came in to buy a battery that another vape shop didn't have. I noticed that all of their batteries were drastically overpriced, up to $20 more than the first store. I told the employees that about the previous experience I had in their store, and they said absolutely nothing about it. No apology, no remorse, just ignored. When you screw over a customer, you make an effort, any effort to make it up to them, that's how you stay in business. I didn't bring this to your attention to get sympathy or a discount (but I would need one to shop here.) Save your money, go somewhere else. They do have a decent selection on pipes and vapes, but be prepared to pay much higher than you probably should.

Do yourself a favor and avoid this place like the plague. Horrible attitudes and over priced…read moremerchandise. I will NEVER again step foot in this place. Learn from me and the others that have posted on here and elsewhere. They are NOT a reputable business!!!!

Poor customer service by very rude red headed manager, sat down instead of ringing me up while I…read morewas standing out the counter.

I had been a loyal customer for over 4 yrs. Every 3-4 wks I would spend over 60$. One large tin and…read more12 pks of rolling papers. I have smoked Stokkebye Danish Export for over 15yrs. Well last week I bought my usual and when I opened the tin the tobacco was bad, smelled like ammonia and fermented. I called the shop and went in to exchange it, at first he said he couldn't smell anything wrong, the other guy looked and said yes it was bad so we exchanged the cans but the first guy said if it happened again he would not honor an exchange. What?!!!! Now to begin with I don't think this thing happens often. it never happened to me in all these yrs but if I sell something and it's rotten i would always make good to my customer. even the guy working with him was kinda surprised. well you lost a loyal customer.

clean shop, wide variety of great vapes and smoke accessories, very friendly staff. always so kind…read moreonce i walk in the door. Moh is great as well as the morning shift worker. i always call him handsome. love this shop. definitely recommend!

Never open during 8am. Open signs will be on and door will be locked. We had something break that…read morewe needed replacing we looked up a few stores that opened at 8am, we got there at 8:30 still not open.