We have been taking all our vehicles to Rick at Davies Tires for years, from Ferrari's to VW's and…read moreeverything in between. Rick is always incredibly accommodating, fair with pricing , and an excellent problem solver when it comes to finding the right solution. It is hard to find someone you can trust with all your vehicles, and Rick has earned that trust time and time again. We highly recommend Rick and everyone at Davies Tires... John and Denise Marino

Always super guys! This time, my car wouldn't start. I'd recently replaced my battery... I called…read moreDavis and he quickly diagnosed: it was the key fob. The "smart" key battery was dead. I got that $4 item changed and all is well in my world. We're really lucky to have a business of this high caliber to rely on. PS they generously just helped over the phone--no charge.

I have left a review about 1 year ago…read more.. I have gone a few more times and same great service. Ken is a loud mouth, but so am in Ken asks lots of questions..to make sure he understands the problem. He will not fix something-if he feels you will waste your money, because you don't need it done! I have another car now-and today I'm doing the engine restore kit. That gets ride of fuel injection issues. Power Idol Sluggish It will clean the fuel injection really well. I looked at all the reviews, in 8 years-there has been 3 people that left silly comments, the rest are all five stars!! Thanks so much to Ken and Finn, and the rest, thanks for all your great work. I have recommended many people to Ken. I will continue to recommend people to him. They use BG products, and they are a top notch company.

Great place for an oil change or a new battery, BUT do not take anything more complex to them. I…read morehave received good quality repairs on simple things, but they completely screwed up my $7000 suspension. I should sue them, but I will just settle this here. KEN ADMITTED THAT THEY SHOULD NOT BE MESSING WITH ANYTHING THAT IS AFTERMARKET.. They really do not have a clue...

I brought in my 2023 ford transit with air conditioning problems. I hated the fact that a three…read moreyear old vehicle needed a whole new system, but when the compressor fails it sends trash through the system. These guys got the parts coming and within a week I have frosty air. I didn't like spending the money at the time, but it's worth every penny now and a must since it's primary use is dog rescue.. thanks guys!

Absolutely % best shop in lake county.. Great people that are down to earth and don't charge you…read morefor what you don't need. Have been there several times with our F150, i don't recommend anyone else...

They got me into smog my vehicle so I didn't have to drive down to Sonoma County did a great job!…read moreGreat customer service!

Keep in mind this business was owned by Pat, the best mechanic ever, until 2022. More than half of…read morethe reviews are for the previous owner. The new owner is nothing like his predecessor. Here's my experience with the current owner... I brought my car in because the brakes were sticking. Brian quoted $2,600 for brakes, a battery, and tires, including $800 for the tires. I declined the tires, but he said they were unsafe and would not release the car unless I bought tires from him or had it towed. Without AAA coverage, I felt trapped and pressured into purchasing them, leaving me unable to afford the brake repair. He told me verbally that the car was ready Thursday. I returned Monday because he was closed Friday through Sunday. He then claimed I owed storage fees starting Thursday, despite providing no written notice of the start date, daily rate, or required statement of charges under California Civil Code section 3068. I even offered to pay for Monday's storage because the lot was busy and because he had worked Monday rather than Friday, Saturday, or Sunday, which I believed would have been a fair compromise. He was unwilling to compromise. Instead, he threatened to charge about $900 in retroactive storage fees if I did not remove the car by 6 p.m. Monday, including days when he had the car for repairs and was not available for me to retrieve it. When I requested a written invoice, he refused to provide one until I paid. The attached invoice was provided only afterward. When I disputed the charges, he essentially told me to take him to court. I felt cornered and pressured to pay disputed charges without documentation. I later noticed that about 80% of his reviews appeared to be from men, causing me to question whether gender-based assumptions influenced his conduct toward me as a woman.

Very organized business and were right on time for my scheduled appointment. Nice people.read more

I had a pleasant experience, dude was able to get my car in a day early, No complaintsread more

Hector was great! Checked my tire, showed me the problem and since it couldn't be fixed, didn't…read morecharge me. I would return for service when I'm in the area.

Royal Automotive is fantastic. I made an appointment in the afternoon for a brake job, and my car…read morewas out in 4.5 hours. Greg and Hector are true professionals. The only mechanics I trust in the area. Top-notch service, professionalism, and work. Royal Automotive is the best in Lakeport.

Highly recommended this business. I called Mike and scheduled an appointment for a smog check, same…read moreday with excellent service. I tried two other shops in Ukiah for the same smog check and got the run around from both of them additionally paid more money at both shops that did not complete the job! West Coast's shop is clean, organized and staffed with professionals. I greatly appreciate a service provider that is honest and reliable. Thank you

Great customer service, quick work, and fair prices…read more I needed a repair to my car's control arm done, and I wasn't happy with the prices that were quoted to me in San Francisco. I called a few shops in Mendocino, and West Coast gave me the lowest price quote (much less than I would've paid in the city). Mike was friendly and patient with my questions on the phone. (They required me to put down a small deposit for them to order the part, which seems reasonable.) They got the repair done in less time than they estimated, and the final cost was lower than the estimate they gave me, because they wound up only needing to replace part of the control arm. I appreciated Mike's honesty, and the fact that he didn't waste resources by replacing the piece that was still good. Mike and his crew do good work. I'd definitely come here again.

So I had gotten some work done on my car at a different auto shop and while they fixed the problem,…read morethe car didn't get put back together right and clips were missing and a different piece also was missing, making super annoying rattling noises. Once I finally realized what was going on and the place I had gone originally wasn't being responsive I called and got connected with Tim and he was able to figure out the issues and ordered parts and was so kind! When they arrived, Tyler ended up helping me with everything and they got it all back together in under an hour and also checked some recalls (thankfully everything was ok) and then didn't even charge me (I don't think it took long to put the stuff back together that needed it but still! I'm on a fixed income so it was very much appreciated) everyone working there was so kind and helpful! Thank you guys so so much, I definitely will recommend folks to y'all

Have purchased 2 cars over the years from Thurston Honda and both have been terrific as well as the…read moreservice/repair department. Only downer is that folks in the express service department where you drop off the car are sometimes loaded with perfume so it's really hard to stay at in that space for long --way too stinky.