Best place to shop for a mattress!!!!! Rocky the manager is so helpful! Rocky took his time to make…read moresure we found a mattress we liked. We were so thankful that their store carried a selection of mattresses in stock to take home today! So glad to support a locally owned store here in Pueblo West and Rocky gave us a great deal and I can promise you that we will take all our mattress needs to them from now on! 10/10

What a great experience start to finish! After suffering with back pain for too long, we took the…read moreplunge and bought a new mattress and adjustable base with vibration. At first, I went online and my eyes glazed over when faced with endless mattress options, features, prices and qualities. I didn't know where to start. I decided to see if we had a local mattress store to give me some guidance and my first (and last) call was to Snooze Mattress in Pueblo West, CO. A young man named Garrett took all the time I needed on the phone to explain our personal situation and preferences. He had an answer for every question I could think of. He then asked me a series of question and narrowed my global search down to four mattresses. We're a bit overweight and older so we had needs, haha. What a relief that Garrett felt he knew just what we needed! But time would tell. Garrett recommended we drive to the showroom and actually lay on many mattresses to see how they feel, so we did. The mattress we chose was one of the four he thought would be right for us. When the call came that our mattress and base was ready for delivery, we were ecstatic! We raced around, stripped our old bed, got everything ready, and the big Snooze Mattress truck pulled up to the curb. Two young men, Josiah and Michael, introduced themselves and first told us exactly what they were going to do and soon, boxes and plastic wrap were being pulled back much to our excitement. These two men had the most personable, professional and engaging approach working quickly but thoroughly to get our old mattress and box springs out of the house and our new set up installed. They took time to explain how everything worked, information on our warranty, they answered all our questions and even gave me a few minutes to vacuum under my bed before they started set up. They took all the cartons and wrapping material to their truck. Attitude is everything and all these men were the best! Of COURSE our back pain is gone and we are sleeping in luxury. We didn't know how badly we needed a new mattress until we experienced our new one! It's been a life-changer and a great one. I was even further elated to find out that Snooze Mattress donated our old mattress and box spring, which was still very clean, to local shelters after it was inspected. That was the icing on the cake. When someone has no bed at all, our old bed (and so many others) means everything and that just deepened my joy. I highly recommend Snooze Mattress. We all spend about 1/3 of our life in bed, so take this decision seriously and treat yourself. This company is super trust worthy and takes what they do seriously. I'll be returning to Snooze Mattress. I couldn't have asked for anything more!

Had a great experience with these guys. I called to inquire about a gas range and the sales rep who…read morehelped me, Jess, went above and beyond to make sure I knew exactly what I was purchasing. You can also find great deals here on new products that have slight blemishes. Well worth it for the discounts. I will DEFINITELEY be using them again and highly recommend American Freight to anyone else looking for a quality appliance. Thanks Jess!

Great place to shop for customer service with amazing prices. Had a couch delivered and the team…read morewas great!

Their store is beautiful, offering exceptional quality and truly unique products. If you're looking…read morefor timeless, well-crafted furnishings that will last for years to come, I highly recommend them. The staff was friendly, professional, and a pleasure to work with, making the entire experience enjoyable. Supporting a local business while finding distinctive, high-quality pieces is an added bonus. #service, #selection, #quality, #variety, #friendly staff, #local business

Benfatti Furniture for service after the sale. After I moved to Pueblo over 50 years ago I bought a…read moredining room set from Benfatti. It had a few marks so they sent out a craftsman who quickly refinished them. Recently, I bought a lift chair and their delivery people set it up for me. Later, it needed to be reposition so Gina sent out two workers who corrected it. While they were here I also had them move the control until I was happy with the new setup. I did appreciate the service after the sale. I highly recommend this business.

Started our search for a frame at a different store (furniture row) where the sales guy was crazy…read morepushy and made very unprofessional comments about me in the demo bed. Left that place never to return. Walked into Mattress Firm and the sales rep was very chill, not pushy at all and professional. He let me, the customer, decide if I wanted to purchase anything. When I told him what I wanted he worked to get a great deal for me and I am very happy with my purchase. I will certainly return for any future mattress or frame purchases.

I was extremely pleased with my recent bed purchase - Marcus was especially helpful and…read moreknowledgeable, as was the rest of the staff that helped me choose, pickup and transport my wonderful new Purple mattress home. I know two more family members who need a new bed, and we will be going back to the Pueblo store.

Alan Lloyd was polite, knowledgeable, & professional. His patience & tone put our minds at ease,…read morereassuring us that he wanted to give us the best possible experience, rather than simply making a few extra dollars on one sale. He helped us choose the right beds for our family, narrowing down the options to what works best for us from their wide selection of well priced furniture. Because of this, we will be requesting him by name when the time comes for our next big purchase.

I purchased a new furniture set from AFW earlier this month, and it was a disappointing experience…read moreoverall: 1) Furniture throughout the store was of poor, cheap quality - especially for the prices. 2) Customer service within the store was fine, but the loading team was extremely rude to me and my father in-law when we picked it up. One gentleman in particular acted like a bouncer at a club when we asked them to rearrange the furniture in our moving truck (more on this on #3). 3) Because the loading folks put our furniture face-down (the set has "wooden" adornments on the front of the furniture - they were scuffed upon arrival, pics below). We asked them to rearrange the furniture - they refused. Customer service is unwilling to do anything about this, and they even state that any scuffs resulting from self-pickup are not covered.... don't they have security cameras in their loading bay they can review? What a scam. Also, a gentleman ahead of us had a blown out tire from driving over their curb (very tight loading bay), and he asked the group of folks there if anyone had a car jack, and they literally all walked away and ignored the guy. 4) There are also pieces of "wooden" adornments just dangling off of both love seat and the couch (pics below). In fact, it looks like the same pieces are about to fall off of the chair as well. Upon examination, it appears they weren't even fully stapled on entirely - very cheap. You can also see the scuff marks on the chair from where said 'bouncer' loaded it face-down. 5) Customer service was very unhelpful. Upon providing multiple photos and having a lengthy discussion, they were unwilling to do anything to rectify the situation, aside from sending a technician out to evaluate it - no thanks. As a customer, I want a seamless purchase, not more time out of my pocket that is unpaid for to fix their issues. Overall, the quality of the furniture, the prices, and the experience in general, were all very disappointing. Would strongly encourage any potential buyers to save yourselves the hassle and go somewhere where your money is better spent, and where you - the customer - will be better valued. Respectfully, G

I had a Great experience when I walk in and after the sale the made sure I pick the right Mattress…read morefor my Sleep. So to all the staff that is a Amazing Team

Warning: this location has not honored there return policy on multiple occasions…read more "If you don't like it, there's the door" -management

I have purchased two coin-operated Speed Queen washing machines from Drydens this year, one in June…read moreand one in Nov, 2024. I am very pleased with the quality of the machines and with the sales and service I received from Ryan at Drydens. They are located in Canon City, CO and I am in Pueblo, Co (30 miles) away. I had delivery the very next day, with no problem. Ryan, had the new machine up and going in 20 minutes! I am impressed with Drydens and will use them in the future for our Stardust Plaza Apartments complex.

My parents had the worst experience in buying a Frigidaire dishwasher from Dryden's. The owner…read moresaid he does not provide customer service and that has been true! It took three trips to install it and then it wasn't even done correctly. He used an extension cord under the sink in an unsafe way. This was purchased in March and still is not working. He said they are waiting on a part which is not acceptable and refused to give them a refund for a new dishwasher that is not working.