COUPONERS GET DESCRIMINATED AGAINIST AT THIS STORE!!!!!!!! NOT ONLY THAT BUT THEY GET CALLED A THEIF!!!!!! ALSO, TOLD ME I WAS HUMAN TRAFFICKING COUPONS (IF ANYONE KNOWS HOW THAT CAN HAPPEN... PLEASE EXPLAIN BECAUSE I HAVENT HEARD OF SUCH. LOL). THE LIST GOES ON. THE STORY I AM ABOUT TO SHARE IS SORT OF LONG. BUT, DEFINITELY WORTH READING. ESPECIALLY, IF YOU ARE A COUPONER, BECAUSE I DONT WISH MY EXPERIENCE ON ANYONE!
I am fairly new to couponing (only been doing it for 3 months). And was at Publix yesterday doing so. I was there for several hours and tried my best to get done on time while my 4 year old had a sitter. I didn't get done before they closed. Since they closed at early due to the weather. I asked if they could keep my cart till they open. They said they would.
I got the an hour after. I had left some coupons in the cart. By accident but I had it sorted and some coupons but they're just to remind me I had a digital or I had a store coupon on it not probably the best method but my method since I'm still learning. anyways they went through all the coupons in my items in the buggy and they told me I couldn't use some coupons for various reasons like expired or some cut. remind you I had left them on there on accident my coupon binder was with me in my divider was with me. Also remind you that that's why I left the buggy cuz I wasn't done cuz I was making sure I had everything good. They have previously let me use expired coupons. I had ask different employees making sure it was ok?!
Anyways I was there for several more hours get everything I needed. And making sure the coupons are right. while I was there the manager came up to me and was like oh you still here we need to put you on payroll hahaha like she was joking, but she was really coming to talk to me so we talked she gave me some pointers I took notes. Really taking in what she was telling me since I thought she was actually genuinely trying to help me. Or after about if she meets competitors advertisement on gift cards like target has a gift card. She told me no, by the way her name was Casi. So I told him cigarette and get the screenshot on their coupon policy saying Publix does. (Seemsvto me if she was trying to help. She wouldn't of lied to me.) After that, an older gentleman around his 60s (in the baby section with no cart just looking at baby stuff.) I knew he was just coming to investigate, but I had nothing to hide. Due to I WASN'T DOING ANYTHING WRONG. He goes up to me and goes what in the world's going on here. No more was up I was like I'm just trying to coupon. Get a good price. Then he said what do you do with all the stuff. I told him I donate. Told him about my plans on going to make basket for the elderly at the nursing homes and let my 4 year old pass them out to the ones who don't have family or the ones that would get filled with joy by receiving one. Also, helping my family means everything to me. He was like where is the food? I replied by telling him I get it last because I don't want the refrigerated stuff to get hot, since it takes me so long (still learning). Plus, I want to make sure everything is right.
Well, I go to checkout. I was planning on getting the manager to do the gift cards. figuring it if she's going to tell me no then they didn't train their employees had how to do it. She told the cashier to go to the other register and she would take care of me. She starts to ring up my coupons. Of course, there is a problem with one of their coupons. Saying I didnt get enough to get credit for the coupons. At this time, I was completely positive they don't want my business. Thinking of walking out at this point because of the way they were treated me. So much a heart can take. I deal with severe depression and couponing is on thing that helps me cope.
Anyways, my character wouldn't let me. I wasn't breaking any
of their store policy. I wasn't breaking the law. The only thing I am guilty of is being there to long (making sure no coupon was expire, it's was the right size etc. I knew they were going to examine everyone coupon) Which I check, there is nothing is Publix's rules or guidelines saying I couldn't. Well, I had to go through my grocery bags and show her every item. Then she says some of them don't qualify. I had to explain to her they did qualify pointing at the ounces and brand. Exactly what the coupon said the qualify items were for. THEN, she said I was only allowed eight items. What????? Explaining I am only allowed 8 of the same coupons. On the coupon it said 3 of when you by 2. So, I had 16 items for 8 coupons. It was fruit snacks. Not toilet paper, milk of anything like that. She, got another coupon looked at it went through the screen. Scanned it. Pick up the next coupon same coupon as before. Started going through the screen. Really, I am sure when you just went through the screen you could notice I had the several of the same thing. Think she scanned like 2 or more. And said t read more