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Publix

3.0 (52 reviews)
ModerateGrocery, Pharmacy
Open • 7:00 am - 10:00 pm
Updated over 3 months ago

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Karen & Vik - nasty Managers of Publix Sunny Isles

The new managers Karen & Vik (a man) on photo in this Publix in Sunny Isles are absolutely rude, harassing, with a total lack of professionalism. They had been rude to me at customers service for a small matter in violation of Publix policies. Before I walked away Not to forget their names I quickly snapped a photo of their badge name as they refused to provide & I didn't have a pen on me to write. After I left They followed me through entire store into the exit, than all the way outside through parking all the way to my car taking video of me. I waited till they left and they seemed did but instead they were hiding behind the column. When I approached with my car that only exit, they came out of hiding place & continued taking videos of me and my car all the time till I drove away!!! Now this is another level of CRAZY, HARASSING, HUMILIATING MANAGERS! This store has reputation harassing children & now These 2 Publix Employees are stocking customers!!!! Ive shopped in Publix for 25y! the stocking & making videos is just Publix Sunny Isles hit rock button low managers behaviour. I addressed this matter to Store Manager Jen Gibson oh wow, she's not even offered apology at 1st, she is just the same nasty condescending manager as those 2. No wonder this Publix has unprofessional, harassing record, absolutely despicable and shameful. This Publix is to be avoided !!

the interior of a publix store
Florence P.

Recently reopened & newly remodeled Publix on Collins Ave. and the only one in this particular area. The new Publix has a unique structure with the covered parking garage on top of the market. You then take the elevator to the ground floor market. The market is new so it's clean and well-stocked. It's also big & bright. The staff in the departments (bakery, pharmacy, customer service & cashiers) I've visited have been cheerful & friendly. I don't particularly care for the parking situation but on the plus side you're protected from the elements (rain/sun).

Parking's no joke
Mark P.

Looks like you got your brand new Publix. Jeez, just look at those old reviews. Prolly way overdue. lol. This one sports a parking garage that looks more like a used exotic/hi-line car lot. Plenty of Bentley's, Rolls', and Ferrari's abound not to mention the classics. It's like the who's who of cars out here. Nice over sized elevators, just sayin'. You have to consider or at least should, rent and real estate not including location, location, location's got to push prices up somewhat justifiably so though I didn't notice so much "priced for your convenience" prices. Just sayin', as always, super helpful over competent Publix employees and wish I went here before the remodel just to see the character of the place. It's fancy now.

Goods in improper condition
Anna Z.

I am disappointed in this store, twice I came across rotten meat, so now, after shopping, when I got home I wanted to enjoy a movie with a pack of chips, but it was already open and someone had eaten them before me, a disgusting store, they absolutely do not follow the goods.

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4 months ago

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1 year ago

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16 years ago

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8 years ago

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6 years ago

This location has special employee "Maulette" super helpful, kind and attentive. If only there were more maulettes in the service industry.

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6 years ago

Loly the cashier is very rude. Made us feel very uncomfortable. I couldn't find a manager or I would have complained.

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8 years ago

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Publix Reviews in Other Languages

Ask the Community - Publix

El local de Publix de Sunny Isles, en la Avenida Collins, se ha cerrado?

Ya reabrieron!!

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Review Highlights - Publix

“And there's a parking garage as well which has been great on rainy days or during hot summer months.”

Mentioned in 4 reviews

Read more highlights

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Casa Brazil Gourmet Market

Casa Brazil Gourmet Market

4.7(26 reviews)
2.1 mi

beautifully designed setting, friendly staff and delicious gourmet Brazilian food, it's a mini…read moremarket restaurant all in one. special thanks to Nadia and the whole staff. muito obrigado pela atenção sempre!

Casa Brazil Gourmet Market is one of those places that instantly makes you feel at home, even if…read moreyou're just stopping by for a quick bite or to stock up your pantry. What really stands out here is the authenticity. They offer the truly traditional Brazilian snacks that so many of us love, like coxinha with its crispy outside and creamy chicken filling, kibe, empanadas, pão de queijo that comes out soft and warm, and of course, the sweet brigadeiros that are a must for any Brazilian-style gathering. Beyond the snacks, the market is well-stocked with pantry supplies for food lovers and curious eaters who want to explore a little bit of Brazil from their own kitchen. You can also find authentic Brazilian meats and frozen items, perfect for every occasion, whether you are preparing a weekday dinner or hosting friends on the weekend. For those who love grilling, they even have barbecue supplies that bring the real flavor of a traditional Brazilian churrasco to your table. The prices are very reasonable, which makes it easy to enjoy these specialties without breaking the bank. On top of that, the staff is incredibly friendly and welcoming, always ready to help you find what you need or suggest something new to try.

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Casa Brazil Gourmet Market
Casa Brazil Gourmet Market
Casa Brazil Gourmet Market

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Publix - Coffee shop inside Publix

Publix

3.1(45 reviews)
1.5 mi
•$

I don't usually post reviews of large chain grocery stores but after yesterdays experience I felt…read moreit was necessary. I shop here regularly and by far it is the cleanest most organized store going. Their butcher shop is second to none as far as fresh cut meats ETC. & they are always helpful in cutting something else if it is not on the shelves and they have it available. What set them apart yesterday was on Tuesday I had gone in and purchased a $39.00 item along with the balance of my groceries. When I got home the $39.99 item was missing from my bags and I know it was bagged Separately from everything else. I looked in the car and in the garbage thinking I had discarded it but no luck. I assumed the bagger left it on the check out area so I returned there yesterday. Spoke to customer service counter than the manager who took my receipt. 5 Minutes later she came back with a video of me checking out and the item WAS INDEED put in my basket and only thing that could have happened was I left it in the cart when I went to the garage. I was pretty embarrassed and apologized for wasting their time as obviously it was no fault of theirs. Here is the kicker... she hands me the $39.99 item and says thanks for being a loyal customer. EVERY store no matter what type should aspire to this type of customer service. It was not their fault, yet this small act of will keep me a Publix shopper forever. BRAVO!

worst Publix every the people were so rude and did not want to work and the told me to fuck off and…read morelock my car in the parking lot

Photos
Publix
Publix - View from the seating area to the coffee shop

View from the seating area to the coffee shop

Publix

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Publix - grocery - Updated November 2026

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