Their slogan "Where shopping is a pleasure" definitely doesn't disappoint in our household. I've been shopping at this location for 5 years and it's hands down my favorite Publix.
The majority of the staff has stayed the same since I've been shopping here. Most of their nighttime cashiers are high school students or college students and they are always very friendly and conversational.
We go here so much, that when we walk in we feel important because they'll ask about us, how we've been and why we didn't come in on Sunday (our usual grocery day). My husband and I think that extra special touch of customer service definitely goes a long way.
I have been to every department at this Publix and spoken to at least 1-2 different people in each department and none have turned me away.
The produce department always keeps the produce well stocked, clean and full. I did happen to find moldy strawberries one late afternoon and brought it to their attention and they were very appreciative and apologetic. I told them no worries. Produce department also blows up the helium balloons should you want one.
Bakery staff is amazing! They have made 5 years worth of birthday cakes for my son... Publix cake is the BEST!
Deli staff is beyond patient with me and my son. My son is a very picky eater and the ladies and gentlemen behind the counter have gone out of their way to make him very relaxed and comfortable ordering subs or hot meals.
The meat managers are interesting to watch. They've pointed me in the right direction when selecting different meats to use for dinner - which is very helpful because I am NOT a chef.
The pharmacy staff is hit or miss... my dog is on a narcotic and they've been filling the prescription for 5+ years and only 1 pharmacist puts me through the ringer when I try to refill.. it's annoying but I get it. The others are very nice and helpful and always make me feel welcomed.
Our favorites are the cashiers, as I was a WD cashier all through high school... there is a male cashier who used to be a bagger that greets us every-time were there, we always make a point to say hello to him and he is always smiling. I don't remember his name, but he is tall and Hispanic. The lady who works on Sunday mornings at the front desk, always stops and talks to us and if she doesn't when we walk in. She will as we walk by shopping or at the end. Then our favorite cashier is Margaret! Go visit her & as your walking out make sure you say "Bye Margaret" we do EVERY time we leave - even if she's not working that day.
Shop at this Publix - you won't regret it!
Make sure when you leave you give a shout out to MARGARET & DANIELLE! They are our favorite cashiers! read more