Excellent vets, I feel fortunate to have gotten into this practice and they take wonderful care of…read moremy dog. I have spent several hundreds of dollars there over the past year for various services and some outpatient small surgeries. I agree with another reviewer that I felt nickel and dimed when they charged $10 to print out an existing prescription and I had to go back and pick up a physical copy because they won't work with outside pharmacies to call it in or take calls from the pharmacies. Maybe this is a new thing that vets are doing to make a few extra bucks, I never had this experience anywhere else. Also, they run a very tight ship. make sure you are on the dot for your appt...or you may get turned away.

Update: Their customer service manager reached out to me to apologize. She was very polite and…read moreconsiderate, and clearly wished to work to find a better outcome. She said I'd had a trainee help and said she'd improve the training. She said they can connect me with online delivery directly from the cat food company, which she did. I used it. They are more expensive than other online vendors. I may wind up paying the $10 for the paper script so I can go to other vendors.

Bloomington Veterinary Hospital demonstrates every trait I look for in a veterinary practice to…read morecare for the animal members of my family. Every member of the staff is attentive, engaged, and invested in the well-being of your pet. They are helpful and responsive to any query or issue you may have (from true emergencies to the borderline neurotic concerns we all have as pet-parents). Dr. Tyson Medlock is particularly amazing. Dr. Medlock cared for my dogs (a 5lbs Yorkie and a 120lbs Great Dane) during the three years I lived in Bloomington. It may be cliché but I truly wish my GP showed as much concern about my wellbeing as Dr. Medlock does for his patients. He always provides the highest level of care during regular checkups, surgical consultations, and emergencies. While Dr. Medlock has helped me through a number of scary moments with my Great Dane (they tend to be clumsy and will eat anything left within their reach), I will be forever in his debt for the counseling and aid he provided while I was traveling with my horse-of-a-dog in Kentucky. I woke up one morning to my Dane showing all the signs of bloat and immediately took her to the nearest Veterinary Emergency room. Dr. Medlock worked with the emergency room doctor over the phone and took the time to counsel me through next steps. His ability to explain and advise on the best care for your pets is unparalleled. With his help, my Dane made it through those scary moments (which turned out to be a serious infection) and has been thriving ever since. In summation, Dr. Medlock and his team at Bloomington Veterinary Hospital provide the best veterinary care I have ever experienced during my many years of K-9 ownership. If I am ever fortunate enough to return to Bloomington, I will continue to entrust the well-being of my furry family members to this amazing group of professionals.

I needed to get newly adopted puppies vaccinated for leptospirosis fast, because I live on a rural…read morecreek property with much wildlife exposure. The fastest I could find was a vaccine clinic from the Monroe County Humane Association, where they received a first leptospirosis shot from Jim Koch whose business address is this clinic. I spent the entire day driving them down to make sure they were protected. However, no one told me a booster was required. Nothing was printed, nothing was on the receipt, and nothing was said verbally even though I had their shelter vaccination records with me and presented them at check in. I even asked what other shots they needed. Nothing. I stumbled on this 2nd dose needed fact later. As a result, my dogs were under-protected for months on a high risk property, and now they have to be revaccinated as a start over. They were almost certainly exposed when protection mattered most and are now receiving additional doses afterward because of that gap. When I contacted the executive director of the Humane Association, he vaguely said the information had been "available," but could not explain where it had been provided or in what format. Instead of addressing the issue, the response shifted toward suggesting I was criticizing their mission to help animals. That misses the point entirely. If a clinic is going to administer vaccinations, owners should leave knowing exactly what boosters are required and when, especially when you present your records and ASK. Otherwise, they're not helping animals at all, rather are creating avoidable exposure risk and animals end up over vaccinated too. Given this experience, I would not feel comfortable using a veterinary practice connected with this clinic/vet again. I'm also not surprised to see other reviews mentioning confusion and disorganization.

I've never had an issue with this location. I see Dr. Taber and she has always been very kind to my…read morecat. I don't think I have ever had to wait more than 30 minutes on a very busy day, the same as a doctor's office for people. My cat got all of his vaccinations here and was taken here when he had a UTI. He has always been treated well and appropriately. I have had some issues with the staff at the desk not being able to immediately acknowledge me, but they are always working on something else. I don't particularly expect them to drop everything for me if they are finishing up. I also have called to ask questions regarding fleas and vomiting, and received good answers and advice. To be honest, many of the negative reviews seem to stem from presumptions about personalities. I will say that no one here has ever been rude to me. I'm thankful to have found this vet clinic so close to home.

I called to get vet records for my CTE rabbit records and the lady looked him up but complained…read morethat he only had one injury because a home health care worker accidentally bumped him or stepped on him and they only treat animals that get injured more often. Thank goodness l record all my phone calls and they have been reported for animal abuse encouragment. What sucks.

The vet techs and female vets are nice and personable and treat my princess well. Dr. Bob is polite…read moreenough, but generic in his approach and manner. And they are impossible to get ahold of. No one answers the phone. They use an answering service to call clients back, but I would prefer someone just pick up in the first place. Outside of business hours, you are unable to leave a message. They have a recording stating they are closed, etc. that repeats. The location is convenient for me and once there, I have had only pleasant experiences. Overall worthwhile, but mixed feelings as expected.

I would not recommend. When you call can never get a person. Always a call back 4 hours later. Can…read morenever get a sick visit appt. They suggest going to the urgent care on west side or going to their urgent care visit day on mondays in which they jack up the cost. They need more help and need to take care of their own sick patients without jacking up the fees. No thank you anymore!!!

Went in to take my new kitten in for shots and a routine visit and it went pretty well!! They were…read moreprofessional and throughly explained a lot of the things that they were doing as well as answering the questions I had regarding to my kitten!

They did a nice job. They seemed a little disorganized. But the man at the front did appear to have…read moreit all handled. The tech didn't hold our puppy tight enough and she wriggled out of his hold when they were trying to microchip. So they're doing that when she gets spayed next month. I like the facility and the stand is friendly. I'm looking forward to returning!

We moved to Bloomington in February 2016 and didn't really know anyone in town. Wanted to go up and…read morespend Easter with family in NW Indiana but had to find someone to take care of our two older cats. Not super comfortable asking our new neighbors or friends of a friend, so we shopped around for professional sitters. We had read about Bloomington Pet Sitters in Bloom Magazine and checked out online reviews. We called Russell and he came by and took detailed notes about our cats care and feeding. He was very easy to work with, it was like talking to an old friend. He made us feel very secure and gave us peace of mind to go ahead with our travel plans. The folks who took care of our cats did a great job, everything was clean and tidy when we got home. Mail had been brought in. They left a sweet note about the cats. The price they charge is very reasonable and they just leave you a bill on the last day of the visit. The other thing we like is that if they do not hear from you that you are back, they will go ahead and keep coming to take care of your pets. This is great if you get stuck at an airport or have some other travel delay. We look forward to using Bloomington Pet Sitters whenever we travel. Great local business!

Bloomington Pet Sitters has cared for my three, now four, cats over the past year and three months…read more I travel a lot for my new job, and was deployed to Puerto Rico for six of those months. Of course, I was nervous at first. I had never used a pet sitting service; neighbors and family had always stepped in the few days in the past, here and there, that I was away from home. Like many, my pets are my family. Stacey provided the reassurance I needed, by replying to my messaging, and overall communications were excellent. When a kitty became ill, they administered medicine. And, in fact, even took one to the vet, with my coordination from afar. When food and kitty litter ran low, they shopped for the same brands, and just added it to my bill. I could not recommend them more. They have provided the peace of mind I needed so that I could go off and do what I needed to do. Kitties and I are together again, but I just wanted to write a short note of appreciation.

Dr. Art Woodruff of Pet Housecalls is one of our absolute favorite people. He has provided thorough…read moreand kind care to our animals for the last nine years. He has seen us through cancer, kidney failure, spinal issues, vestibular disease, torn ACLs, a spinal stroke and two euthanasias. He's always been willing to discuss all available options. His wife, Debbie, answers the phones and is a gem. I love that she knows who I am and who my pets are when I call. Dr. Art also provides emergency care for his current clients, which is a huge bonus. We are forever grateful to have the most amazing vet providing care for our pets. I can't imagine being any luckier.

From the owner: Veterinary care for dogs and cats in the comfort of your home.read more

This clinic is a mixed bag. Dr. Pruett is excellent. When my two cats got a serious bacterial…read moreinfection, she acted quickly and did the right things. Unfortunately, I was put with a younger doctor who over-medicated both cats. Bella definitely needed the first dental cleaning (general anesthesia), but the second one, a year later, found only moderate plaque. General anesthesia is expensive, not all that good for animals, and should probably be used only when it is really essential. When Max had a slightly hyperthyroid reading, he was put on Methimazole, which was OK with me at the time. Several months later, he had gone from being a lively, playful cat to spending all his days sleeping under a blanket. He also wasn't eating enough and was losing weight. Methimazole can cause hypothyroid symptoms, including loss of appetite. Hyperthyroid cats eat and eat, but can't keep weight on. They are medicated so they don't starved to death. In spite of the fact that Max was not eating enough and three subsequent tests were normal, the vet kept insisting that he was hyperthyroid and should be kept on the drug. I gradually cut back the dosage, letting her know each time. Max got better and put on weight. Even after I discontinued the Methimazole, she wanted me to keep bringing him in every three months for a blood test. BTW, she never ordered any test but a T4. There is such a thing as a thyroid panel, which could have provided more information. I said that there was no point in doing more tests because I was not going to restart Methimazole. She discontinued me as a patient. I think this clinic probably does better with dogs than with cats. Their suggestions on dealing with fecal incontinence were not very helpful. Again, the best ideas came from Dr. Pruett.

Dr. Pruett has worked in Bentley beautifully since he's been ill. It turns out that the scheduling…read moreis on a more as-needed basis than I thought. I have absolutely no complaints about Combs; in fact, I feel supported during this difficult time.

We have 3 dogs and love each one. - We have tried to…read morelocate a VET to assist in their care, and each one prior to Town and Country, told us they were too busy and unable to care for our pets. - Town and Country was immediately caring and understanding of our needs; from the front office to all staff and Dr Shake, who saw us with a positive attitude and extremely professional care. We are very happy, impressed and appreciative of Town and Country . Thank you so much. - We look forward to further interactions with This outstanding Veterinary Clinic.

Dr. Shake is a good veterinary GP and I have trusted him with my 3 dogs, after having highly…read morenegative experiences with some other vets. He and his staff are communicative, generally returning calls within a day for questions. Price is reasonable and I have had no reason to question his judgment even in complex circumstances. I have not experienced too much of a wait from the scheduled appointment time. It is frustrating that he does not have more urgent care options for known patients, but I understand that this is a 1-vet practice. Unfortunately, there is a dearth of high quality walk-in providers in Bloomington.

I adore this veterinary hospital. I originally brought my dog here for a checkup, and they caught a…read morelump in his mouth. Through the process of scheduling, surgeries, testing, etc they have been so gracious, kind, and informative. The surgeon scheduled me in between surgeries to get my dog the immediate attention he needed. I am not from IN and my vet at home has been caring for my pets my whole life, so I was very weary of a new vet. Everyone here is so helpful and thorough, and the vets explain everything in detail, and value my needs financially and as an owner. One vet tech had spent her lunch break spending time with my dog (of her own accord, I never asked her to) so that way he didn't have to be lonely. I highly recommend this vet to anyone looking for quality care. The staff truly care about your animals, and you can tell they just love being around them. I also looked at some negative reviews... I am talking about the Northside clinic. I saw a lot of them were south side reviews. I was reading a lot of people had difficulty getting ahold of the vet. Whenever there has been concern about my dog, the doctor calls me directly. When I have left voice messages, the doctor calls me back promptly. At my first checkup, I spoke directly to a doctor. The only time I did not speak directly to a doctor was one time after a dental cleaning and histopathy, but that was because the doctor had gone into another surgery, and the nurse who talked to me answered all my questions and explained everything in such detail.

We love Arlington Heights, Dr. Breeze specifically! I love…read morethe new facility, it's always clean(we certainly leave a ginormous amount of fur behind) and haven't encountered another pet in the common areas even once. That is a huge relief, my dog doesn't typically do well with other dogs. That's usually a huge stress factor for me which I'm sure my dog senses. That has made a huge difference in our visits.