First time using Guys and Dollies and I wish I had used them every year while our son was at…read moreUniversity since we're out of state. Super easy process. Met the movers in the lobby of the dorms, they loaded up 2 suitcases, 2 boxes and a duffle bag, went over the charges (very reasonable) and off they went! Very friendly, professional crew! Painless experience!

Be very careful. Thier assessment process is a trap. My…read moredaughter had to move stuff and doing a google search showed them. She sent email with details of the room and got a price of max 500. Later they sent bill of 1300. After that trying everything and showing them the emails etc. didn't work and basically your items are hostage. We ended up paying to free our stuff. There are other movers but none that are that expensive. If you are doing standard items then you can judge the price, but something that doesn't fit in the normal description will be marked up by a lot and they won't tell you when they pack it. Only later when they have it stored they will tell you.

Great friendly storage facility. Straightforward access hours (7 AM-9 PM 7 days a week with gate…read morecode). Their 5x10' units have lightbulbs inside them, which is super helpful at 8 PM in the fall. Very good prices.

I wish I could give this storage location zero stars. You might as well just put your things…read moreanywhere else and they would be protected better. I was a teacher and put my items in storage while I stayed home with my child. My classroom items that I bought are now destroyed. They are covered in mouse poop and chewed through. These are precious books and items that I have read to students and hoped to read to my own children for years to come and now I will not be able to. There are thousands of a dollars in damage. When talking to the manager, she seemed to think the books were fine. She told us to just email some pictures and talk to our renter's insurance. It's not my renter's insurance problem that this storage unit is absolutely disgusting and does not store anything safely. I would hope that no one ever uses this facility, unless they want all of their personal belongings destroyed. I included many pictures, but they aren't even close to showing all of the damage. I really hope that we do not get sick from cleaning this all up. They should be absolutely ashamed that they charge people money to store their belongings here.

Hey, can anyone at all give me any kind of information to help me get in contact with the office or…read moresomeone working there because it says it's open 24/7 but the number that is on there is for something else I don't really understand it but I'm trying to get in contact with them so any information would be very helpful thank you so much

This storage facility has great rates and very helpful service. If you have a semi delivering your…read morestuff make sure to get a unit in the front. The back side is a bit narrow.

Very nice man running the place. Very helpful. Seems like a secure place to secure my belongings.read more

After renting a unit for a business for years without issue, there has veen nothing but issues…read moreagter Haertland Storage took ownership. Multiple management tranistions, locked out for missing the $9 up charge for the new year, charging insurance with proof of ou own insurance and so on. Noone answers the phones or returns messages. The latest was letting uncashed checks pile up at the office becasue the checks were aent to the previous address without any notification. Canceling our unit as soosn possible. There are more reliable storage units in town. ​

Needed a storage unit suddenly. Called within 30 minutes of closing and staff was very friendly and…read morehelpful. Set me up with a unit quickly and without hassle. Not a fan of having to by their unique lock that can't ever be reused elsewhere but I understand it's how they designed their units.

In response to Maria G, I also dealt with Jill, who was incredibly unprofessional and insulting…read more As I indicated, she kept my deposit as well. There are plenty of other options in Lafayette -- I suggest you avoid Promenade.

I have had the best experience with this company. We have inside secured storage and it makes us…read morefeel confident that our belongings are protected. The company is great, but the employees make the experience even better. Deanna has always taken the time to be kind and patient with us and is very helpful. She is a great employee!

We rented an upstairs warehouse unit to store belongings over the summer break. The place was…read moreclean, easy to access. Since it is not a temperature controlled unit, we vacuum packed all the beddings and clothing and did not have any issue due to humidity. Would definitely rent again next year.

Great company! Super helpful and easy to work with. They drop off the dumpster, you fill it up, and…read morethey come back by to collect it! The owner was very responsive and kind. They are also very fairly priced based on other quotes we received. We will definitely use their services again! Thank you, Helper Dumpster Rentals!!

Affordable, Clean, Top Quality Equipment, Excellent Customer Service, and Communication. This is…read morethe perfect company to call for Spring clean-up or household renovation. Would happily call them again.

I was nervous to come here to do my laundry as I was hoping to avoid "Lafayette's finest". I…read morenormally go to levee laundry because I feel decently comfortable there. I wanted to keep it closer to my apartment because I was in a time crunch. Right as I walked in, I looked around. I saw the desk where an employee, I assume, was supposed to sit. This very friendly, elderly woman asked me if I needed any help, as she noticed that I seemed lost. I smiled and told her I was okay, just that I hadn't been here before. I sat my stuff down and she politely said she would show me around. (She then continued to show me how to work a washing machine, which I found adorable.) She continued to show me things and asked if I had any questions- just as sweet as could be. I loaded my clothes and then a man came around and asked if I needed any help. Both staff members were both extremely polite and helpful and that lowered my anxiety of being here in the first place. The waiting area is kinda yucky, soiled carpet, toys that I would never let my children touch, and the sitting objects are outside patio furniture. I will more than likely stop by again when I'm in need of more than one load of laundry at any time. Regular machines are $1, the bigger loads are $4.25. Pleasant people surpassed environment this time, in my book.

second time using this location and will be my last first time staff was wonderful. this time…read moremouthy employee smoking in front of the door, gossiping about patron. I'll find a different location.