I have nothing but great things to say about this place! Easy access, the place was clean and the…read morestaff was awesome! Special thank you to Samantha for making our experience great!

Sarah was very helpful. She helped me make my reservation and modify it. She even helped me reserve…read morea space at a different PS.

Of all the storage places I've used over the years, The Storage Project on Cooper Chapel Road was…read moreby far the best! They have amazing customer service and are incredibly friendly and helpful. The place is very clean. Their prices are low. If you're looking for a place to store your stuff- they are the best.

Great Assistant Manager. Awesome customer service…read more Super skilled. You won't regret it !!!! Also ...free water and red pens!!!!! Just saying.....

I recently found myself in need of some extra storage space -- 100+ year old house with no…read morebasement, no garage, and only a tiny shed for a lawnmower meant that there was no place to stash items like my off-season Christmas decorations. After doing a quick search, I came across Spring Street Self Storage. It is convenient to those living in the Highlands, Clifton, and Butchertown neighborhoods and is easy to find -- on Spring Street. I called in advance to confirm the prices and sizes of units, and Clare in the office was so upbeat and professional on the phone. I then swung by one day during office hours to check the place out and possibly get a unit. In person, Clare was just as pleasant as on the phone. She explained what they had available and I went by to check a place out. As she and I walked down a row to check the units out, we passed one unit where a lady was in grabbing some of her things. Clare chit-chatted briefly with her, giving me the distinct impression that this place actually takes an interest in those renting from them and wants to do an exceptional job. My unit was just the right size and was impeccably clean. I bought a lock, signed the contract, and began moving things in that same day. It has been such an easy process that I wonder why I never got a storage unit sooner! If you need some extra space and want a locally-owned self-storage location that goes above and beyond, check out Spring Street Self Storage for your needs. Like me, I think you might just find a new favorite place!

Ok, don't hate me, but I'm a big fan of reading reviews on places, but don't dedicate much time to…read morewriting them...I know, I know...shameful. But this place was so fantastic I had to take the time to share my experience. I had the distinct pleasure of working with Claire, who is dynamite, by the way. I had called ahead with the type of space I needed, she was awesome and accommodating. I called ahead again the day I went to pick up keys, and she had already printed off everything and was ready to go. She taped her business card to the key cards (which I really thought was genius) and walked me through the unit I was interested in. The whole property was very clean, well-maintained, and safe. Security cameras are EVERYWHERE. I've never used a storage unit before but I had images of Storage Wars in my brain, overpacked and creepy. Not at all what's going on there. They take a lot of pride in keeping their grounds safe and clean. I was very impressed. If you need to store stuff, even temporarily, do it here. Ask for Claire, you will fall in love with her and their property, just like I did!!

Staff was nice snd place was clean. I'm only moving because my rate was doubled the 4th month I…read morewas there. I can understand a small increase each year but doubling the rate feels like a bait and switch scheme.

Don't fall for the cheap introductory price. My rent went from $100 to $180 per month after only 2…read moremonths. They reserve the right to charge you whatever they want at any given time. You also cannot access your storage before 6 AM which does not work for morning people. Poor business practice

Alexis was polite and very helpful. She answered all my questions and showed me several sizesread more

Very pleasant welcome. They are extremely COVID-19 aware and have great procedures in place to…read moreprotect everyone. The unit rented, 10x20 was very clean. The overall property is clean, organized and secure. Would recommend.

So far this is a nice storage facility the bathroom is so cute and clean and smells good for a…read morebathroom- keep it that way. Helping my friend search for a storage facility that's more affordable and so far this one is pretty good! A little far away from where he needs it but.... Hopefully this one works out!!

Renting a unit and returning a rental truck to this location has to be the best U-haul experience…read moreI've had. Raine, the manager, was awesome to work with!

I've been here for 10 years and I have the biggest problem getting the gate code to get into the…read morestorages they make me sit here like I'm stupid after they took the payment out of my account they just worried about the money not worried about giving clients the code to get in it's 7 am Amd I'm sittin here again with no gate code! Run away!

Rita was very helpful with the size of unite I needed.The unite was very clean.Will do business…read morewith them again

After the apartment complex I was moving to said I couldn't use PODS, I had to get a backup plan…read more I did reviews on local movers and found TopDogg. Their reviews were great and the quote he gave me was less than PODS! John and his team moved me from Mount Washington KY to Stow OH. I needed to do a pickup on one day and delivery the next day, due to the time it took us to get to the drop off location and having to get keys from landlord. They totally made that happen. John Cotton stayed in communication with me on the pickup date after one of their trucks broke down. My Movers were Will and Jonathan and they were amazing! They were able to get the backup truck to me in a few hours. They loaded me up (2 BR House) in 2 hours. They met me the next day in OH at the designated time. They unloaded for me so fast! They even put together an entertainment center for me (I tipped them for that). I would absolutely recommend TopDogg Moving to anyone and use them again.

Worst moving company in Kentucky!!!!!!! DO NOT USE THESE BUMS!!! My daughter had a scheduled move…read morewith this POS company and called them when they were 30 minutes late. They told her they had to cancel. They are garbage and AVOID AT ALL COSTS!!!!!!!!!!!!! Should be zero or negative stars if it were available.