great! storage place and kind help and assistance with front office Nikki was great wonderful place to store your things

I moved some stuff in a 10x10, a year, and one month ago? I moved from CT. I was told over the phone, the price for a 10x10, would be $75/ a month? 5, or 6 months after I moved in, the price went to $115.00, now I receive a letter mailed to me, the price is going up AGAIN, to $143.00 per month, starting my next payment due? I'm livid! From $75, to almost double the price in 1 year? Totally unacceptable! I'll be looking for alternatives, right away? That's absurd! read more

This place is a dump. Rented a unit. There was unsecured drywall, and drywall mud falling from the ceiling. Open D'con style poison on the floor . The roll down door was not easy to roll either direction but once you got it down you have to open it a bit in order to latch and lock the unit. Then there are the isles. If there is one bigger vehicle in one, good luck getting to your unit or being able to exit before they move. read more

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I have had a small water leak in the ceiling of my unit that has gone unrepaired for almost two months! I have reported the situation in person twice to the manager on duty and she makes a note of it and says she will treat it as a high priority issue but that seems to be as far as it goes. I have also sent an email to the corporate office but have not received any reply or action. Getting my stuff out of there ASAP and will never give them my business again. read more

Rude people, un-accesible lockers, do not honor online price. If you get a price for the ( first month $1.00, it is not true expect to pay a lot more with their fees. I would never rent from this company again! Horrible company! read more

Two years later and never being late paying my bill, my 22 year old son took over the storage payment. He makes the mistake of forgetting to pay one month, so I receive a call from Public Storage. The bill is now tripple the normal amount in just one month! Plus, in order to save the merchandise, we must pay three payments or else there is an auction!! I explained to Kathy at Public Storage that my son has been paying for the past three months because this is his storage in my name, but he must have forgotten to pay. I told her that I would assume the bill again in order to save the storage merchandise and prevent future late payments. Nobody cared that it was a first time mistake. No one cared that the bill had never been late in the history of us renting a storage building. Public storage is a blood sucking non-caring, non-compassionate set greedy buttholes. To boot, they called everyone that I listed as references to let them know that I couldn't pay the bill. This was very embarrassing. Like I said nobody cared, they slandered my name, and I had no choice but to pay three payments or lose my merchandise. **Take-home message: get a storage building for your backyard and pay for that monthly and you never have to deal with this mess.** You're welcome! P.s. I left one star because there wasn't a half star option. read more

I've already written a review about this terrible place, but I'm back because I feel as if the people renting units have the right to know. Melissa called me on my first review and was trying to get me to give Cathy a 5 star rating and I did not. She had the nerve to tell me to give a person a 5 star review I think not. Another thing is it says it's in a controlled environment, well that is a big fat LIE, it is not in a controlled environment as my pictures below show. I had mold on my couch, mold on my 2 accent tables, DISGUSTING cob webs on my stuff, mold on my Roman shades, not to mention spider's and dead spiders on my things. I still stand by my first review this unit is DISGUSTING and not worth your time on bothering to check into the unit go somewhere else, matter of fact RUN! So glad I finally got ALL my stuff out and the money I was putting into this horrible place can go somewhere else! read more

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Don't use this company. They keep going up on the price of our unit and will not honor the price that we originally paid, or even the next time they raised the price. Originally our 10' x 15' unit was $118/month. Then it went up to $132/month. Now they just raised the price again to $146/month. We've only had the unit for a year and a half. Very dissatisfied. I felt the unit was worth $118/month. I don't feel like it's worth $146/month. read more

I really like the location and the courtesy of the on-site staff. It was a smooth transition in renting the unit. The only negative thing that I would have to say is that my newly rented unit wasn't very clean. It obviously wasn't swept out from the last renter. There was also several black widow spider nests in all four corners of the unit as well as the roll up door. Before I had put any of my things in the unit, I went to a lawn and garden store and bought a set of three Bengal bug and spider foggers. I went back to the unit and set off all three at the same time, then left to go have lunch. I believe it got most of the spiders and insects, but I did see another black widow spider which had come out of a crack in the wall. I will keep bombing the unit each time I visit to make sure they don't get in any of my boxes. The storage facility should really invest in some type of repeat maintenance in regards to the insect and spider issue. Thankfully, I won't be there but for only a couple of months. read more