This city doesn't get the best reputation for being a place to hang out and have fun in LA County…read more What it does offer is the fun and happening Citadel Outlet mall which is never a dull moment especially during the crazy busy Christmas holiday season.

This is by far the worst city to do business in which is quite ironic because it's the City of…read moreCommerce. Communication is no where near where it should be and the unprofessionalism paints a terrible picture for the rest of LA County. If you're a small business owner trying to do business in this city, look elsewhere because they do not have the capabilities to help you in any way.

I am Therapist at a residential facility that frequently receives clients w/ DCFS cases. No matter…read morewhat time of the day that I contact this office the reception picks up the telephone and pretends to not hear prior to terminating the call. Please follow up! She needs to be reprimanded. It truly should not be this challenging to call this agency to be provided the email address and direct line to social workers at that facility.

The social workers here choose sides and are unfair . I lost my son due to.my ex bf hitting him . I…read moretook my son to the hospital I asked for help . I was homeless no one helped me ! My sons father painted a pretty picture they decided to take on his side . He was never there for our son he was not there until this all happend because he didn't want to pay support . My son was giving to a complete stranger only because he was his father . The social worker gave me cold shoulders I miss my son you guys took my life0

If you need to visit this or any other branch of the Social Security office, please try to make an…read moreappointment. Upon entering this office, the very friendly security guard advised me that an appointment was required to enter the building and that no one would see me without one. The guard handed me a card with the number to call to make an appointment. I did not have an appointment, so I left and sat in my truck, trying to make one by phone. I dialed the number on the card the security guard gave me. I received a recorded message that they were busy and it would be many minutes before an agent could assist me. I waited, waited, and waited some more. When the waiting time hit thirty minutes. I was done, frustrated, and left, never having asked any questions about my issue. I'll try again sometime. For now, time to have lunch

In montebello , nice organized place. But here's the…read morehideous part you have people waiting in a lobby area right next to the area where they call you. The people waiting can hear your whole conversation. If Social security is so private - why is your appointment seat right next to the waiting room with no private space at all?

I wanna know why this incompetent employee BRANDI PEREGRINA canceled my child support order for the…read moreother party to be served! She has prolonged my case for years and withholds info, never responds to messages, and hangs up in my face. I was told to wait on the order for 90 days. 92 days go by and I learn she canceled it and the agency refuses to answer why it was canceled . These people are fraudulent and stealing tax payer money .

what the hell is the point of having "support" or "case workers" if they can't, or won't, do a…read moresingle damn thing to help?! how is it possible that an entire office can exist just to pass you around, give you zero answers, and act like you're a nuisance for even asking for help?! like, i'm sorry, isn't your job to help people? why do you sound bored, annoyed, or downright rude every time someone asks a simple question? if you hate talking to people that much -- why are you working in public service?! and then the icing on this moldy cake: "there's nothing we can do, we can't disclose this or that." really? that's your best answer? nothing?! how about doing your job?! how about trying?! how about treating people with dignity instead of acting like we're inconveniencing you by expecting basic competence? we're not asking for miracles. we're asking for functionality. we're asking for decency. we're asking for someone to actually give a damn for five minutes. and if you can't do that... get out of the way and let someone who actually cares take the job.

Horrible the lady at window number 5 is scrolling on her phone while I wait for a cashier oh her…read morecoffee is so good. And her and window 6 is just talking and I'm waiting on a card to be reprinted and they not calling anyone. They just talking so I'm leaving instead of getting what I needed because they lazy

I had a great experience speaking on the phone with Catherine Lopez she was very kind and helpful,…read morehelping me out on my casework. She was very patient and very professional. Didn't make me feel nervous talking to her 100% i recommend her for any help

Five-Star Review for Social Security Administration…read more I've had nothing but excellent experiences with Social Security. Anytime I have questions or concerns, they are addressed promptly and professionally. The staff--whether on the phone, through the 1-800 number, or in-office--are always kind, understanding, and patient. The process is straightforward, and the website is easy to navigate. Even when speaking with an attorney or judge through Social Security-related matters, I felt heard and respected. That's a rare feeling with government agencies, and it deserves recognition. A special shout-out to the Norwalk office--they go above and beyond. Overall, Social Security provides truly outstanding service. Five stars, two thumbs up, and a big round of applause!

On August 7th I went to the social security office in Norwalk on imperial…read more I did not have an appointment. I had some important questions about my mom. She passed away a couple of months ago. Mrs. Aguilar was very helpful, kind and graceful . She answered all my questions, so I did not need to make an appointment I understood employees there get very busy and many people to guide and help. It only takes that one to go above and beyond!!!!!

Walk in, no appointment, my first visit. Parked across the street where dollar store was located…read moreand entered DPSS past 11:30a. I was seen fairly quickly but likely due to my uncomplicated request. When I left near 12:30p, there was a line out the door with security limiting access inside due to capacity. Security kept the limit of people inside comfortable for everyone. I came at the perfect time, and recommend considering arriving before employees take their breaks for lunch. This location seems extremely busy, and long waits are likely common depending on your situation. With an ever revolving door of people coming in requesting help, employees look spent and over it. I don't blame them, but it was a little depressing once I was called. Most people waiting inside were in good spirits, but the energy of employees behind the glass were over it and again, I was gone by 12:30p. They probably get some out of pocket guests often. The welcome crew that guides and hands your numbers were in better spirits, they really do set the tone for everyone coming in. It can't be easy, so I appreciate everyone that made this experience so seamless.

Horrible customer service no common respect for the recipient. They had me waiting for nothing…read moreclaiming they called my number when I'm positive I was anxiously waiting for my number every number that was called I looked at the screen the worker bs skipped me for sum