This city doesn't get the best reputation for being a place to hang out and have fun in LA County…read more What it does offer is the fun and happening Citadel Outlet mall which is never a dull moment especially during the crazy busy Christmas holiday season.

This is by far the worst city to do business in which is quite ironic because it's the City of…read moreCommerce. Communication is no where near where it should be and the unprofessionalism paints a terrible picture for the rest of LA County. If you're a small business owner trying to do business in this city, look elsewhere because they do not have the capabilities to help you in any way.

I have decided that if I have a good experience, I'm going to yelp about it because not enough…read morepeople get told they are doing a good job. I want to shout out Debra. I called her about one of my employees cases and she helped me handle the situation. She was very understanding and helpful. I hope that if I ever need to call again, I speak to her. Thank you for being so amazing and nice to speak to. I appreciate it! :)

I am Therapist at a residential facility that frequently receives clients w/ DCFS cases. No matter…read morewhat time of the day that I contact this office the reception picks up the telephone and pretends to not hear prior to terminating the call. Please follow up! She needs to be reprimanded. It truly should not be this challenging to call this agency to be provided the email address and direct line to social workers at that facility.

I came to this location to get some Social Security stuff done…read more On a cold and VERY rainy Wednesday I sent my husband to this location at 11:30pm to get me a number. Then I drove from work to this SSA Location, i got there around 11:45pm. They called my number by 12:15 and I was out of there by 12:25. We first thought this was going to be a long and painful process, but it was fairly simple. I would give yourself an hour at the SSA. The person assisting was really nice and helpful. He was also very quick at getting everything into the computer system. Wednesdays they close at 12pm! SO you want to be in the BUILDING no later than 11:59! they wont let people back into the building if you step out!. They are very strict about closing time. As long as you're in the building before the door closes, they will assist you. Don't forget to check into the computer for a number

If you need to visit this or any other branch of the Social Security office, please try to make an…read moreappointment. Upon entering this office, the very friendly security guard advised me that an appointment was required to enter the building and that no one would see me without one. The guard handed me a card with the number to call to make an appointment. I did not have an appointment, so I left and sat in my truck, trying to make one by phone. I dialed the number on the card the security guard gave me. I received a recorded message that they were busy and it would be many minutes before an agent could assist me. I waited, waited, and waited some more. When the waiting time hit thirty minutes. I was done, frustrated, and left, never having asked any questions about my issue. I'll try again sometime. For now, time to have lunch

I have been assigned a new Case Manager who has been rude to me. She abruptly hung up on me during…read moreour conversation and did not let me speak. Moreover, she told me to be quiet and listen to her. This behavior has made me feel highly disrespected and humiliated. Who can I complain to? Will anyone care?

Many new updated apps are being used by counties in california, Know to call the tech support and…read moreget details on processing you payments as some take days to get deposited in the accounts and can show as "late payments". Even if the case worker says otherwise i've had the personal experience of how ill informed the case workers was about how the app actually works and may give you false information. Stay informed and remember to record all conversations as they are truly not in your favor and the abuse of power in the system continues to be shown. Best advice i can give is get a lawyer that will avoid you getting a call from them or having to speak to them and you dont have to keep answering question if you happen to have to call. They will try and trick you on that and insist. speak to a lawyer for best details.

I don't know why everyone is so salty? I was scared to come in here based off the Yelp reviews, but…read more to my surprise everyone was very nice and super efficient. I was done in about 20 minutes. Thank you Maria for being so helpful!

Horrible the lady at window number 5 is scrolling on her phone while I wait for a cashier oh her…read morecoffee is so good. And her and window 6 is just talking and I'm waiting on a card to be reprinted and they not calling anyone. They just talking so I'm leaving instead of getting what I needed because they lazy

Five-Star Review for Social Security Administration…read more I've had nothing but excellent experiences with Social Security. Anytime I have questions or concerns, they are addressed promptly and professionally. The staff--whether on the phone, through the 1-800 number, or in-office--are always kind, understanding, and patient. The process is straightforward, and the website is easy to navigate. Even when speaking with an attorney or judge through Social Security-related matters, I felt heard and respected. That's a rare feeling with government agencies, and it deserves recognition. A special shout-out to the Norwalk office--they go above and beyond. Overall, Social Security provides truly outstanding service. Five stars, two thumbs up, and a big round of applause!

I had a great experience with the people who ACTUALLY WORK at SSI. It went smoothly. The security…read moreguy is also nice. However, two security ladies are rude; they are middle-aged, and one appears to be in her early 60s, so please keep these disrespectful "low-class security guards" in your head. These women are so lazy that they would rather waste their breath and sound dumb than get up and unlock a bathroom. My dad and I came from the courthouse, and we were told to go to Social Security; however, we didn't know we had to book by appointment. My dad had to use the restroom, which so happened to be very close to the entrance. The one in her late 40's or 50s started whistling for about 10 seconds; we were confused at first because (why can't a decent or educated person use their words to grab someone's attention), so we walked to her desk, and she gave us attitude, asking various questions like, "Why didn't you go to the courthouse" over and over again as she is making mockery faces thinking she knows better. Keep in mind the courthouse is about a 15-minute walk and a 15-minute drive from the building, and these are the furthest apart; the library is closer to the courthouse. My point is that's enough time for someone not to be able to go. Plus, your desk is about 20 meters from the entrance. Then the 60-year-old butts her way in, basically copying her coworker, thinking she's helping HER. She does end up opening the door. Then asks me rudely if I needed to go. Like, come on, all you had to do was get your a## up. When I finally came for my appointment two weeks later, the 60-year-old was giving me a hard time again. For a different reason, now all she had to do this time was direct me, which was only a few steps to the sheet and say, "Fill this out". On my end, all I did was show my confirmation. End of story, like why they have to give people a hard time. For security guards, this attitude is utterly embarrassing even as human beings. The staff actually handling the social security can give customer service 1000 times better, says a lot about you as a person.

Walk in, no appointment, my first visit. Parked across the street where dollar store was located…read moreand entered DPSS past 11:30a. I was seen fairly quickly but likely due to my uncomplicated request. When I left near 12:30p, there was a line out the door with security limiting access inside due to capacity. Security kept the limit of people inside comfortable for everyone. I came at the perfect time, and recommend considering arriving before employees take their breaks for lunch. This location seems extremely busy, and long waits are likely common depending on your situation. With an ever revolving door of people coming in requesting help, employees look spent and over it. I don't blame them, but it was a little depressing once I was called. Most people waiting inside were in good spirits, but the energy of employees behind the glass were over it and again, I was gone by 12:30p. They probably get some out of pocket guests often. The welcome crew that guides and hands your numbers were in better spirits, they really do set the tone for everyone coming in. It can't be easy, so I appreciate everyone that made this experience so seamless.

This is the worst office I've literally ever been to! I'm vision impaired and mobile disabled and I…read morelet the lady know that's short with grey hair and glasses she has no communication skills and has a smart Alec attitude. I can't stand for long periods of time asked for the ADA window and she laughed at me that's so un professional! I truly don't know how this office is still operating and how Latinos can treat other Latinos as if they were prisoners. I typically go to the office in Glendale where the service is amazing and your talked to like a person not a criminal! Yall need different personnel ASAP I don't ever recommend this office go elsewhere