A great experience start to finish. I had a "mother's wrist" postpartum and saw Dr. Sirmon. He…read morecould not have been more kind or understanding. I got an injection and am already feeing so much better. Thank you!!

I had surgery in January 2025, and my patient fees were paid in full before the procedure . Despite…read morethat, I am still receiving bills a year and a half later. It took six separate phone calls just to sort out confusion between two duplicate accounts and incorrect insurance information on file. Even after all of that was supposedly resolved, the billing department submitted another claim to my insurance a year and a half after the original date of service, generating yet another bill. The medical care itself may be fine, but the billing department is disorganized, unresponsive, rude and seemingly incapable of managing accounts correctly. If you have surgery here, keep a detailed paper trail and be prepared to follow up repeatedly -- you may be dealing with billing errors long after your procedure is over.

Scammers, they keep billing me for a family member who has passed. They do not answer their phone…read moreor emails. Considering waiting for them in the parking lot

Price Fraud - No Service - Walk out I recommend avoiding…read morethis place. They don't validate your parking but had me wait over an hour to be seen... granted I was early but I was in the waiting room over 30 minutes and in the patient room for over 30 minutes. No doctor came in to see me. I was told $100 over the phone. Show up and told $150 for first time patients. Then I got refunded $160 (BECAUSE THEY CHARGED $160!) for zero service. Sad part is I was a cash paying customer (credit card) that did an advance!!!! payment without services rendered first. So glad I walked out. It was out dated equipment. Yeh it might have done the same job, but who wants old equipment and out dated technology used in them. Someone could have called and told me the new laser was being maintenanced and asked if I wanted to reschedule. Nothing happened. Look else where that don't have price gouging upon arrival, no false representation, and one where a doctor can see you at your scheduled appointment time! I want and expect high quality service! Show up on time for the job you are paid to do, or get staff who can manage your time between patients to account for unexpected visits!

This location is great and all the Chiropractors are great and you can easily find your favorite…read moredoc. The staff is always nice and this location is very convenient. They have many options for monthly payments or pre paid sessions.

So I went for a consultation with Dr Lorie and so far I have no complaints. Well starting out,…read morealexis, at the front desk was very helpful and useful in explaining the packages available at the facility. Dr. Lorie explain everything that was happening every step of the way. She made sure that I was comfortable and then I was not going to have any issues with any of the gestures or emotions that would be happening during our session. She made sure to make me feel at ease and I appreciate it that, since it was my first time. Would I go back again? I sure would. Actually, I plan on it. It may take some time to get my issues worked out, but everybody there seems very willing to help and assist and very friendly doing so. Update: I came back the next day and actually work with Dr eric. I think he was great! He talked a lot but that was him explaining what was happening and what was going on. He pulled out the spinal model so he can show me exactly what he was doing so I can understand it. He told me to try out the rest of the week and if I need to come back then that would be perfectly fine, but he said here's what you're supposed to do in the meantime. He was very clear on what he was saying and I appreciated that. I actually felt some relief when he was finished, I thought that was great. I tried moving with my range of motion, and it was a little bit better so I know that that was something that was positive from the second visit. I went ahead and signed up for a whole plan!

Dr Patel and staff were/are awesome. Every visit was very warm and welcoming; in and out in a…read moretimely manner. And, yes, my ailment was successfully treated.

Dr. Patel is so attentive and professional. She quickly diagnosed me and was on point. She took the…read moretime to discuss all treatment options in detail including modern/advanced treatments. I highly recommend! The office is clean, modern and well run. Her office staff was fantastic, and parking was plentiful and easy.

I visited Paragon Sports Medicine for Achilles tendinitis and shoulder pain. I'd never visited an…read moreorthopaedic doctor before so I was a bit nervous, but my visit went really well. Betsy did my x-rays and she was very considerate when positioning me for the machine and participated in a friendly conversation which distracted me from my shoulder worries. Dr. Garten was great as well, explaining why I was experiencing the pains in my heel and shoulder and telling me what I could do to help avoid and alleviate the pain, including a few weeks of physical therapy. He diagnosed my shoulder as impingement and let me know that it was fixable which was a relief. For the ladies who may decide to visit Paragon, lemme warn you... Dr. Garten is a little bit of a hottie. He makes a lot of direct eye contact and his baby blues are hypnotic. It was all I could do not to giggle while he was talking to me. But I did a great job of keeping myself together, and I hope you do too. Prior to my visit, I had to cancel and reschedule because of the recent snow in Atlanta, and Paragon was quick to respond. I also had an insurance question about my visit that I handled via email, and received a quick response for that as well. If you call and get the voice mail, leave a message because they'll call you back fairly quickly or the next day. You'll have to pay for parking to visit Paragon. It's located in the Northwest Medical Offices (inside the west building with the big W on the side). The parking isn't expensive at $2 for up to 30 min and $3 for up to 60 min. The rates go up after that, but I didn't capture how high. Overall, two thumbs up!

I ended up at this place, thanks to a referral from Dr. Hoadley (who was a referral from one of my…read morerunning buddies, and a Hernia Specialist). Due to my former job with the Atlanta Hawks and Thrashers, Dr. Hoadley sent me to Dr. Garten. Finding the place wasn't hard, and it's in one of the nicest housing areas of Atlanta you'll see (West Paces Ferry Rd). Parking was a breeze (you will pay $5 to park), and then his office was in the West Tower on the 2nd Floor (there is also an East Tower). Walking in, I found the office space to be very clean and seemed to be very new. Maybe it was just all the modern furniture. I was the only one there (must have been the first patient at 9AM), and got checked in right away. The front desk lady was very nice. It wasn't long before I was called back and waited. I had handed the lady my MRI cd and notes, and she had me wait while Dr. Garten reviewed it. I certainly didn't mind the 10 minute wait or so. Walking in, Dr. Garten was very friendly and I just loved his demeanor. I went over a brief history of my running, and he had me hop up on the table and lie down. It took him literally three minutes to hit the pain points. He mentioned he reviewed my MRI and went over what was ailing me, but had wanted to check the spots first. It was SUCH a relief to hear. It was more a relief to hear that my injury wouldn't require surgery, and that a steroid pack plus PT should resolve it. Even better, someone in his family had the same injury as mine, so he referred to a PT that could handle it. I'm certainly a happy customer, b/c of the service I received and also the immediate result of knowing what was wrong. I would refer Dr. Garten to anybody. Great bedside manner and accurate diagnosis.

I would not recommend this place. First of all this organization started me on physical therapy…read morewithout the proper equipment for what I needed. The physical therapist was very nice, but did not test me properly. Later on she sent me to her mentor and I found out that I didn't need PT on the part of the body that I had been in PT for three months for. Honestly I feel like I need a refund for that. On top of this I was overcharged by over $500 for the services I received. According to my insurance they did not check my services and were charging me the self-pay rates. I escalated this to the district manager and she promised to send me an itemized list of the charges which she has yet to do. She also promised to look into the clinic aspect of my treatment and call me back which she has not done. Honestly I think they knew how badly my case was handled and they are now trying to sweep it under the rug. In the response below yes they did contact me directly but I was told I would receive an email with how much I was owed and there final determination of my care but nothing was sent to me. I am still fighting this.

Where do I begin? I…read moreruptured my Achilles playing basketball and I knew this was a significant injury. Surgery was tough and I knew PT would be the differentiator in my recovery. From the first day, every single person on staff helped me to feel like a champion. I left my first session with the same encouragement I carry today! I knew that it would be a long road ahead, but I looked forward to showing up every time because I knew I'd be challenged, while having a good time and feeling cared for. You all truly convinced me that you cared about my progress just as much as I did. Some days even more lol. Working with Jessica was always a pleasure and she was the perfect match for someone like me who tends to act like everything is ok all the time. She could read my eyes and tell when she needed to dive deeper or push me further. I graduated from Benchmark with new friends and feeling even more empowered than before! Unless you live very very far away, I'd recommend this location over the others and there's absolutely no question about if you should choose Benchmark over another physical therapy office!

I need to walk to keep my lungs clear. I recently moved to Decatur, and ended up walking on…read moreconcrete and/or asphalt more than I ever had. I developed heel pain that was affecting my gait and making it very hard to walk. I tried running shoes and shoe inserts, as well as walking in wooded areas. It helped but was no cure Benchmark got me back to walking with both heels down and enjoying every minute of it. I cannot thank Ariel and Dominic enough, as well as all the staff there who combined to seamlessly get me over this pain! When I stretched a different muscle, they even fixed that! Best physical therapy experience (except for the needle, maybe) ever! Anne P.

Ariel and Ben have been fantastic helping with my shoulder issues. Easy scheduling and no…read moreinsurance nightmare! The exercises have been easy to understand and are showing real results.

I wish I would've read the reviews for making my appointment And after my 1st appointment since…read morehaving Kaiser I was really regretting my decision to switch. As soon as I walked in the lobby I knew I was double triple booked like they do at the beauty salons. the whole lobby was packed with customers. First off my appointment was at 10:30 I didn't get seen until a little after 11:00, I had to check back in to have someone do my labs which took another 30 min wait. Then I had to check in online for my meds and wait for that to filled inhouse which was another 30 min. This process seems inefficient to me. I left around 1:25 p.m. Now here is where things get weird. I have never in my adult life had a physical or doctors appt w/o basic questions being asked like family medical history, vitamins/supplements that are taken, mental health , drugs& alcohol. I told doctor and kiosk I had been hospitalized recently and that wasn't even brought up. I brought my medicine in and wasn't asked how long I was dealing with condition or taking meds. Another weird thing about my appt is my physical didn't include the basics. Stick out your tongue say AHHH, look in my eyes & ears, check my reflexes, tap on my stomach to make sure my liver is ok, EKG, check my breast, oxygen levels, heck my temperature wasn't even checked. The only thing checked was my blood pressure, pap smear (nobody asked my last cycle or even if i was on my cycle) , and labs. During the physical I told Dr. Pinera that I didn't think my meds were working for my BP. I think I'm becoming insulin resistant from my medicine. He became very offended. Wanting to know who told me that, where did I read that at. I felt insulted and unheard as if at my 47 years of being on this earth I can't tell something is wrong with my body. I showed him my BP that I have been tracking, and he told me the meds are working, he clearly didn't read what I showed him because my BP has not been right with or without me taking meds. Dr. Pinera asked if I had sleep apnea which I do and said this could be reason for the way I've been feeling. He told me has prescribed this BP medicine to so many people and it works. I informed him several times we won't know until the labs come back. At one point i started crying I was so flustered and was trying my best not to let my tongue unleash something serious and offensive. I was told I would get a new bp monitor, mine is shot out. I didn't see any email or anything on Kaiser website showing that, only thing I saw was an email invitation to download an app for bp monitoring. At the end he told me he was going on vacation for 2weeks and to make an appointment in 3 months. I wont be back. Dr. Pinera seems nice but I don't think he listens really. You can try at your own risk.

beware the only doctor's office has no phone number to call if a patient is sick to ask for…read more kaiser primary doctor or nurse!!!! schedule an appointment! kaiser uses a digitall phone number no human picks up the phone to schedule a doctor appointment will be talking to a digital doctor office number! ! if a patient is 5 minutes late kaiser doctor office at peachtree has no phone number to call!!! the worst doctor brown does not listen to patient concerns. years ago kaiser was great, year 2025 kaiser doctor's office the only one with no phone to call. no receiptionist picks up the kaiser doctor's office. stuck with digital phone to call takes one hour to pick up the kaiser phone. digital phone number.404-365-0966 kaiser needs to hire doctor office receptionists to pick up phone calls from patients!!!!!