1. PT Solutions - Frisco

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Frisco, TX

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PT Solutions - Frisco

3.0 (2 reviews)
Open • 7:00 am - 7:00 pm

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4 years ago

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12 days ago

Zero transparency in billing and group sessions billed as personal care. Will never recommend this firm!

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Therapy Partners of North Texas - Achieve Physical Therapy & Performance - Frisco, TX

Therapy Partners of North Texas

4.8(19 reviews)
2.8 mi

Forge Physical Therapy: They Got My Groove Back!…read more After having a hip replacement on June 15, I knew physical therapy was going to be a big part of getting back to my normal self. What I didn't expect was to actually LOVE going to physical therapy! I went to Forge Physical Therapy in Frisco 2-3 times a week for about two months, and I honestly cannot say enough wonderful things about this place. From day one, I felt like I was part of the Forge family. Dr. Spencer is absolutely fantastic. He is incredibly knowledgeable and seemed to know exactly what I needed--even when I wasn't entirely sure what I needed myself! He pushed me, encouraged me, and helped me rebuild my strength and confidence after surgery. Most importantly, he knew how to help me get my groove back! And believe me, after a hip replacement, getting your groove back is no small accomplishment! And then there is Ms. Linda--aka "The Colonel." What can I say about The Colonel? She was so incredibly sweet, caring, encouraging, and just genuinely happy to see me every time I walked in. She made every visit feel a little more like visiting friends than going to PT. In fact, I have NEVER felt so much love and genuine care in a physical therapy office. These people went from being my physical therapists to feeling like family. And somehow, I actually looked forward to seeing them 2-3 times a week--which is pretty impressive considering I was there because I had just had my hip replaced! Forge is a newer PT location, and Frisco is SO lucky to have them. If you need physical therapy, I cannot recommend this team enough. They have the knowledge, expertise, encouragement, and--most importantly--the HEART. Thank you, Dr. Spencer, Ms. Linda/The Colonel, and the entire Forge team for taking such great care of me and helping me get back to doing the things I love. I came in with a new hip and left with a stronger body, a lot more confidence, and a whole new group of people I now consider friends/family. Five stars doesn't even seem like enough! And yes... I actually miss going to PT. Who says that?!

After having both hips replaced over the summer, I asked my orthopedist for the best outpatient PT…read morein Frisco. He recommended Frisco PT and they did not disappoint. Rachael got me from two full hip replacements to full participation in aerobics classes in less than six months. Some dry needling with Colby to loosen things up sealed the deal. I heartily recommend Achieve PT in Frisco.

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Baylor Scott & White Outpatient Therapy - Little Elm

Baylor Scott & White Outpatient Therapy - Little Elm

5.0(6 reviews)
2.7 mi

I had trepidation starting my journey of physical therapy. Their forms that need to be completed…read moreprior to beginning physical therapy are painful to complete. They are so long. The person that interacts with the patient is not the most pleasant to deal with. Once I got there though and started working with Lainey, everything changed. She is so understanding and genuinely interested in your journey to recovery. She challenges me in a way that makes it fun to go to physical therapy. The facility itself is very clean and they seem to have every piece of equipment that is possible. I had a failed total knee replacement which required nine total operations. The bone in my leg died and left me with one leg 4" shorter. I have had to use a walker and my goal is to get rid of the walker. It's great to have a goal so they can work towards it with you. If you are looking for physical therapy, I can't recommend this more.

After total knee replacement surgery I wasn't feeling great but knew I had to do Physical Therapy…read morefor at least a few months to avoid ending up with a frozen knee and bad scar tissue. On recommendation of friends went to Baylor Scott White, Little Elm near Eldorado Pkwy on 423. Was assigned Kelsey Thompson, what a win for me. Kelsey was so so so knowledgeable, patient, flexible with my daily twinges and aches, adapted my PT according to my needs, after 3 months I felt terrific, scar tissue was minor, my balance improved and started to walk confidently without cane. Location is fantastic, on ground level and can park right out front. Never kept waiting, always on time. Great equipment. Compared to hearing friends say they were just put on a bike, my experience was so sophisticated and comforting. Highly, highly recommend.

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TMI Sports Medicine & Orthopedic Surgery - Frisco

TMI Sports Medicine & Orthopedic Surgery - Frisco

3.0(7 reviews)
1.1 mi

I chose TMI because I called a dozen places to check on PRP injection costs for my tennis elbow…read more This was, by far, the least expensive clinic. When I went in for consultation, it was hectic with people running and a full lobby. The doctor ensured me that it's not usually this chaotic as they just transitioned over to a new system that day. OK, let's see how it goes next time. Dr. Handecki's (sp) assistant seemed rushed as he talked fast and moved faster. The x-ray was speedy and simple. There was a miscommunication between the doc and I because I asked for a PRP injection but he decided to give me a cortisone shot and didn't really explain it to me. The numbing spray worked within seconds so I couldn't feel him prodding the needle inside my arm. That was nice. Do note that the cortisone shot here is slightly more expensive than other places, but I would say the procedure is more effective because he scraped at the bone to promote blood flow. I attended three sessions of physical therapy and that was enough for me. I saw Josh the first time and he was training a student. Instead of focusing on my ailments, he would question her and let her do most of the work. She didn't really know what she was doing and he wasn't monitoring her for the most part. The second time was with a different PT and it seemed as if she made up exercises on the go. There wasn't a set agenda for me when I walked in. On my third visit, I was handed off to four different PTs. What was the point of that?? I didn't get to build a rapport with anyone as they kept bouncing me around. I will say that everyone is pretty nice and easy to talk to. I think that's imperative because you're in the open room for an hour each session. Also, it is easy to book PT appointments and they are never late getting you in the door even if you show up early. Alright, I came back five weeks later for a follow-up and it was still nuts. Not as many people in the waiting room as the first time, but I still had to wait 45 minutes before seeing the doctor just to say, "OK, you're good." I thank him for helping me heal in the meantime, but he is booked to the brim.

Worst and most unprofessional experience I've ever had from any doctor. I was referred here from my…read moreprimary doctor to review my MRI. When TMI called me to schedule my appointment, they said they were booking me in their Dallas location. I asked them for the address, and they said "it's on Central Expressway." I thought it was a little weird that they wouldn't just convey the physical address to me, but they told me it would be on the intake paperwork I'd receive via email. Ok, I thought. I go to fill out the intake paperwork the day before my appointment and notice it says the address is in Frisco. I thought, "Oh, great, they scheduled me at a different location." Their signature line had their Frisco address, the intake paperwork had the Frisco address, and their phone service only mentions Frisco or Arlington. Cut to this morning. I get to the appointment an hour early because I figured I'd answer some emails while I waited for my appointment. I suddenly receive a text from TMI prompting me to check-in online to save time. I go through the lengthy process and receive a confirmation at the end that shows an address on Central Expressway. What??? I call confused and ask them why this is the first time I received the correct address after I was already at the Frisco location since that's what ALL of the information they sent me listed. They confirm I'm supposed to be at their Dallas office (which is only 5 miles from my house and 20 miles from where I currently drove!). I then end up being 10 minutes late to an appointment I was initially an hour early to because I had to drive a whopping 40 + unnecessary miles round trip after it was all said and done. To add insult to injury, I was obviously furious when I arrived to the office and started to tell the front desk personnel what I experienced. Another woman chimed in and interrupted me, claiming I can complain to her. After which, the first woman made a rude hand gesture indicating she wanted nothing to do with my issue. As I'm speaking to the woman who interrupted me, so interrupts me again until I had to tell her that I was still talking! I showed her the email I received that lists the Frisco location, and the intake paperwork which lists the same. I explained that if it happened to me, it will happen to another patient. She promptly blamed the "software" they use since it's "new." Well, I hate to tell you, but the software has nothing to do with your employee's error. The software doesn't change the signature line with your address in your email. The software doesn't alter the address you provided on your PDF intake forms. I will never go back here and will certainly never recommend this place to anyone. They could care less that they screwed up my morning and had me driving all over town. The employee that initially blundered this entire thing will never be disciplined because they don't even provide their name on the email you receive. This will happen over and over with no accountability.

PT Solutions - Frisco - physicaltherapy - Updated October 2026

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