My family became patients of this facility two years ago and have had a LOT of issues since. There…read moreare a few staff members that are great, however overall I do not feel that Patient Care and Experience are important to the staff at this location. Two years ago three members of our family were given a new diagnosis that required some navigating of the health care system (laws, paperwork, additional appts, etc.) The staff at this facility is often unhelpful in aiding us with questions or navigating our care plan. They do not help patients understand processes, guidelines or care schedule. We've had lost paperwork, missed medications, and more. I've mentioned before that I do not understand our care plan, but no one offers to help talk through it or kindly and patiently explain things to me. I'm often met with curt responses and just dead-end "good luck with that" kind of attitude. I feel that the staff finds me difficult. Im sure. But I'm a mother advocating for my child, and when my healthcare team is not helping me help my child then I will continue to advocate for them. I don't think it's too much to ask for people to tell us if things are coming up due. I understand the staff have limitations and guidelines to follow. However, if you're the type of person looking for healthcare team who are ON YOUR SIDE, who advocate and look out for you, then this is not the facility for you. I've called the patient complaint department before and unfortunately not had any resolution. Another message left today. We will see.

Just about every time I've gone to this clinic I've had a great experience. Dr. Khan is very…read moreunderstanding, kind and knowledgable. I drive about an hour to see her because she's a great primary care provider for routine checkups as well as other medical concerns that come up. I didn't get the same sense of warmth with the NP I saw when Dr. Khan was unavailable though. The receptionists are always very friendly, great parking and the facility is updated and always clean. If you're looking to try out new provider, I highly recommend checking out the Deforest clinic!

I've been seeing Dr Brink for 6 years and she is very good. I like that she will give me options…read moreand discuss them, involving me in my treatment. Rather than telling me what I have to do, or just piling on more meds, as many psychiatrists will do to cover up their lack of clinical ability. The office experience is ok, but I'm a little puzzled by the fact that one part of their office is separated from the other part, which requires you to find the second part. Odd arrangement. Staff, however, are very helpful and polite.

I have been going to Regent Mental Health for 12 years. Dr Walters and Dr Crawford have been such a…read morehuge help to me. The office staff is wonderful always courteous efficient and professional. I highly recommend Regent Mrntal Health. Mark B

They used to be a good clinic to go to. Since they hired the new receptionists and other staff,…read morethey have become a real pain to deal with. They judge you and act like they care but won't do anything for the patients they have been seen at their clinic for over 20 years. And thats before you even get to speak to the dr or nurses. The dr and nursing staff are rude if they think your looking for a prescription (especially pain relief) and will deny everything you say while acting like theyre listening to your concerns. Truly sad such a good clinic has went to such shit because of a few poor hires.

My family (myself, husband, and three kids) have all received top-notch care at the Lodi Medical…read moreClinic -- Dr. Podien, in particular, handles his practice like an "old fashioned" physican which means he calls you back himself when you have a question, as well as to check on you if you've been ill, etc. Karen Meng and Dr. Krey have also given us fantastic care.

Comfortable facilities and considerate staff, My primary…read moredoctor works out of this facility, I have also had lab tests taken here and therapy visits. Overall I think this is a great clinic, I live on the other side of town but prefer this location and have been coming here for years. Would recommend!

I am a covid long hauler and struggling to find a Dr. that took me serious early on with my…read moresymptoms. I have been working with Dr. Preston M. Stephens and he has been understanding. He is an amazing Dr. I just wanted to give him a shout out for helping me because this has been such a long health journey. The facility is clean, friendly, and welcoming. I suggest getting in early for check in. To the staff at Odana Atrium keep up the amazing work !

This is the most professional and safest place to go for Ketamine and TMS treatments. The…read moreambiance is calming, the staff are caring, and the business model is to be applauded!

So I've been waiting off on writing this review for quite some time to see if I got some actual…read morerelief from it. I get that the spravato experience is different for all, but for me it's just my mind and body relaxing for the first hour, then immediately being back to normal. I always feel cognizant, aware, and good to go after my session. If you're scared after your first dose, or even your fourth, keep going. It will make a difference! It took MONTHS of going every week, but I am pleased to say that it HAS finally made a big difference in my life. I used to spend between 3-8 hours a day just bawling my eyes out, and having such extreme suicidal ideation, even if it wasn't a bad day, I'd spend so much time thinking about the best ways to end my life. Be that intentionally, or just intrusive thoughts. This part is important. I've been on meds and I'm therapy for 26 years before this, and nothing before has made a difference. I've been on almost every antidepressant, mood stabilizers, even antipsychotics a few times just to see if they might help. I've gone through awful side effects, and some meds make things much, much worse (including resulting in a inpatient stay and attempt after Paxil years ago). I'm still depressed. Very depressed. But it's so much less than it was, and I honestly didn't think I'd ever get to this point. I still have a lot of work to do, but to actually see and feel changes after so long? It's a miracle. I didn't think it'd ever happen for me. When relaying this stuff to Rena, the nurse I see at most of my appointments, she literally cried happy tears for me, and told me that it's things like that that make her love being in her career. They do their best to put me in the chair I feel most comfortable with, if my AirPods are dead they have headphones you can use. They put a blanket on you, comfy recliners. They give you listening strips to help get rid of the bad aftertaste. Everyone I've met here genuinely care about their patients/clients more than anywhere else I've ever been, and it's so wonderful! The main doctor that set this place up had to do so much advocating, and pushing for this to be an option because he's done so much studying and learning, and wants to see people get better. That's so beautiful! I'm a bit worried about when I need to start going less frequently. But I'll cross that road when I get to it. I love this staff, I love this establishment, I love their mission, their compassion, their honest to goodness care and desire to help people who are struggling. It's a beautiful thing! My only advice is if you're within your first few sessions, don't make any rash judgments or expect that to be how it is forever. My first time I was essentially having a panic attack, and I didn't know if I should even go back. But I did, and it got so much easier and better. When you first start, you'll just come home and crash for hours afterwards. But after a few visits, that's not the case at all. I don't nap at all after my sessions, certainly not for four hours like at the start. It's just relaxing and wonderful. I usually watch things on my phone that I used to enjoy a bit before things came crashing down in my life. Some people can't focus on a show, or a book, and they just put on a sleep Mask while they listen to the spravato playlist on their (AP's) Spotify account, but if you start that off and you're not into it, you push a button and they come out and ask what you need. You say you want to listen to something else, they'll put whatever you want on their Spotify. You run out of listerine stops? Push the bottom and they bring you more. Are you freaking out about somehow being in a k-hole or feeling anxious? Push the bottom and someone will come out to talk you through it. They genuinely care here SO MUCH, more than I've ever witnessed or expected to feel. I love the staff here so much, they're such quality individuals who truly care about helping and making a difference! It's beautiful.

Occupational therapist Heidi G. is personable and professional. She is helping me with tight…read moremuscles and scar tissue I have from cancer surgery and radiation therapy. I couldn't have asked for a better occupational therapist! I would recommend her to anyone. The UW Health Eastpark Medical Center is a beautiful and clean facility as well. I always enjoy going there. Their parking garage has charging spots, which makes it super convenient for people with electric vehicles, like I have.

The UW Health East Park Headache Clinic cannot be beat, it is outstanding. My chronic migraines…read morehave taken a serious toll on both my life and career but Angela Clarson, PA has changed so much of that. You will not find a healthcare provider who takes you more seriously, tries every option until you find a solution or, honestly, is just fun to talk to! She's professional, super sweet and truly loves her job. We've had lots of trial and error but she never gives up. It gives patients something to look forward to because she assures you that there are always more options. The MAs are really lovely too and have a great sense of humor. It's a truly beautiful facility too, Kind checkout staff, decent billing experiences. Only recommendation is to get on the cancelation list because they are an in-demand clinic. The wait can be 6 months but if you're determined in calling or answering cancelation notices, I've gotten appointments moved up by 4-5 months. They're never openly annoyed with my calls!

Ever wonder why people don't go to the doctor, even if they have insurance? The experiences at…read moreWildwood are why. The front office staff and doctors talk at you like you've just wasted their time and love to contradict your own experience or dismiss you outright. Rude and discouraging. And then, when you do find a provider you like she leaves (no fault to her for that) but as a patient at the clinic you have to go back on the "waiting list" because the other providers aren't taking "new patients"....even when you aren't a new patient to the clinic. I wanted to like this place, I wanted the small clinic feel where I thought it would be warm and welcoming, not the busy rushed atmosphere of the large mega clinics in the area. I tried for almost 10 years; Not worth it. As I get older I am going to need a place that listens to me and treats me politely. Unless they overhaul the staff I don't see that happening here so I'm doing something I should have done years ago. Leave.

Wildwood is a great place for healthcare. I always feel listened to and cared about. The atmosphere…read moreisn't like a big clinic that can have a "mass production" feel. Wildwood has a homey feel. I highly recommend Wildwood Clinic.

Really enjoyed Dr Bonnie! Her knowledge of the practice was top notch but I liked her friendly…read morepersonality most. I've gone back a couple of time as I was rather messed up and am now fixed. Back pain that occurred while driving and after a couple visits and sole very helpful guidence for some things to do at home (stretching, ice sometimes) I've been problem free.

Dr. Bonnie is by far the best Chiropractor in Madison. She takes the time to give each patient…read moreindividualized treatment not just the quick same size fits all adjustment like you find at other clinics. Dr. Bonnie is extremely knowledgeable and funny! I look forward to every visit.