Daniel is an incredible mental health provider. As a college student, he was extremely flexible…read morewith my busy schedule and conveniently offered telehealth appointments if I was unable to meet in-person. Daniel helped me navigate many obstacles having to do with school, career, and personal things, and has helped empower me to be a more positive and better person. If you are on the fence about choosing a therapist in the Madison area I could not recommend Daniel Goldman enough.

Really solid support that has helped me to overcome things that had a real sting. I learned…read morestrategies to reframe my thinking to "glass half full." I feel more present, mindful, and accepting. It takes hard work and patience to address long-standing mindsets/ feelings but it's worth it and what helps us grow. Quit putting it off. You'll learn to change your perspective and live more freely :)

Friendly, understanding, compassionate staff. Soothing,…read morecalming, tranquil atmosphere. No judgements. If they are out of your insurance plan, they can be a little expensive with $100+ an hour treatments. They are out of my insurance plan and a hour away, but this place is worth it. I always leave here feeling lighter.

The doctors are excellent, but the office is terrible. Good luck ever getting ahold of someone, as…read morethey never pick up the phone. I left a voicemail two weeks ago saying "I need to schedule an appointment, it's urgent, call me back ASAP." They called me TODAY, and not because they actually wanted to schedule an appointment, but because a medication of mine had been cancelled, *which was the reason I wanted to schedule an appointment in the first place.* They gave me the excuse of "not having enough information" to deem me worthy of calling back, which is BS. Firstly, it's a voicemail, it's a social expectation to *not* dictate an essay and keep it short. My issue was not something that could be summarized in a voicemail, which is why I said "urgent" and "call me back ASAP." Which, secondly, if a client *says* "urgent, call me back ASAP," you should *actually* call them back as soon as possible! Refusing to call back a client who explicitly says a matter is urgent is the height of unprofessionalism. I don't care how busy you are, put them on a high priority list. And while you're at it, how about instead of having us wait for an indefinite of time for you to call after leaving a voicemail, you put us on hold. The only reasons as to why an office doesn't have this feature, aside from technological incompetence, is if they don't have receptionists working from the time they open to the time they close. Which they should! I know doctor's offices have been extremely busy ever since covid, and that likely extends to mental health offices as well. While I'm glad this place got rid of the previously *incompetent* medical assistant, it is clear to me that the issues with Mental Health Solutions were not solely her fault. There are serious problems with the way this office is run and managed. They should consider themselves lucky that I don't have the money to file a lawsuit after their failure to refill my medication in a timely fashion (which, *despite* the bad weather and holidays, they did in fact have enough time to refill) was allegedly at least partially responsible for a car accident I was in in early January. I am not going to pursue legal action, nor am I making any accusations. I just think that it is a hell of a coincidence that I got into my first car accident the day that I ran out of ADHD medications. Again, this is all alleged, I am not making any accusations towards MH Solutions or any of its employees. Correlation does not equal causation, after all. I will not, and do not, hold MH Solutions or any of its employees at all responsible for this incident. I am merely stating my own personal experience and opinion, which has given me a biased view towards the company. If MH Solutions takes issue with anything I have stated here, I will delete this portion of my review with no rebuttal, though the 1 star rating and the rest of my complaints will still stand. I am not interested in any legal disputes. To my psychiatrist - you deserve far better than this establishment. Please consider switching to a different office, for the sake of your patients. Sadly, I will not continue being a client at this clinic for much longer, and will be switching to my primary care provider.

I have been going here for a while now and it's been nothing but great. Lauren Espie is amazing and…read morehas helped me immensely. Staff there has been really nice. Had a small rough patch when switching billing systems but everything worked out. I strongly suggest you go here if you need help. If one therapist doesn't work then try another. It's about matching styles of help with what you need. Best thing is to seek help.

I've been with Journey for Years now, and beyond the delivery and prescriptions of meds for my…read moreparanoid schzipophrenic son, not much else has been done. He is in crisis now and needs help, and I get crickets every email I send. I was told he was on the Section 8 listing for 6 YEARS, only to find out he wasn't and now they don't even accept new applicants. He is STILL LIVING at my house, even though I've been asking for help to find him housing for YEARS now. My first goal in my intake assessment was to get help for him to learn to live on his own and ride the busses, NATA. I'm beyond frustrated at this point.

Journey has a monopoly on the court ordered assessment if you find another place go to that one…read more They just took $700 cash from me sent me to a drivers safety course and now they said they told me the wrong thing. So I sat in classes every saturday for 4 hours x 6 wks and now I have to pay an additional fee to see a counselor with an additional 3-6 wks of counseling. They are a monopoly

I'm sure it depends on the therapist, but the one we had was worthless. A waste of time and money…read more Find a more experienced therapist!

Review of Madison Psychiatric Associates…read more My time at Madison Psychiatric Associates was disappointing, to say the least. I was initially passed over for the position, only to be hired three weeks later when the original hire abruptly left. From day one, I caught on quickly to the role and was consistently praised by my supervisor for my ability to handle tasks efficiently and stay on top of the workload. I maintained the "okay to call" file daily while my coworkers spent the majority of their time on personal activities -- including making memes, scrolling social media, and browsing for pets -- even during busy office hours. Despite my strong performance, I was abruptly terminated two hours into a shift without any clear explanation, even after asking multiple times. The lack of professionalism in that moment -- particularly from Trina -- was incredibly disappointing. Taylor, the office manager is also extremely rude. He came to me with something that he knew nothing about. An issue with something I did not do. When I tried to correct him on the info he came to me with, so that he was correct about it and he didn't sound like a complete idiot talking about something HE thought he knew, he had a disgusting attitude towards me and tried to argue with me. The office culture is unprofessional, with frequent gossip about patients, providers, and staff happening openly, even in front of patients. The work ethic of the front desk team (with the exception of the billing department and Kasey, the intake coordinator, who were respectful and supportive) was virtually nonexistent. Leadership seemed either unaware or unconcerned about the dysfunction. There are also serious concerns about the facility itself, including what appeared to be mold issues throughout the building. In short, the workplace lacks structure, professionalism, and respect -- not only toward employees but potentially toward patients as well. I wouldn't recommend working here to anyone seeking a professional and ethical healthcare environment. I'm a licensed esthetician of 6 years, I've been in healthcare for the last 5 years working at chiropractic offices to hospice and nursing homes and this is by far the most unprofessional environment I've ever encountered

Psychiatry billing is a racket. You automatically get a charge for both med management AND…read morepsychotherapy. I had a check-in appointment so I could continue receiving my medication. It ended up being a 30 minute appointment to catch up on any health or other medication changes, and we did NOT do any psychotherapy (I work with a therapist separately). I still have a $145 line item on my bill for psychotherapy that didn't happen.

I've been seeing Dr Brink for 6 years and she is very good. I like that she will give me options…read moreand discuss them, involving me in my treatment. Rather than telling me what I have to do, or just piling on more meds, as many psychiatrists will do to cover up their lack of clinical ability. The office experience is ok, but I'm a little puzzled by the fact that one part of their office is separated from the other part, which requires you to find the second part. Odd arrangement. Staff, however, are very helpful and polite.

I have been going to Regent Mental Health for 12 years. Dr Walters and Dr Crawford have been such a…read morehuge help to me. The office staff is wonderful always courteous efficient and professional. I highly recommend Regent Mrntal Health. Mark B

Crystal and marriage and family solutions is by far the top notch counseling place that I've ever…read morebeen to in my life and anybody who says different come fight me then. I've been a hard son of a bitch to handle for over half of a century and Crystal stuck with me for well over a decade and I have a high level of respect for her which I don't respect anybody especially whoever the hell put these one star reviews because you're probably some bitches.

My son has been going there for 2 yrs and they still haven't been able to get him to speak with me…read more They are fraudulent and they don't help families! Stay away from them! No recommended for family counseling!