I love this shop. The man there (I assume he is the owner?) is very polite and honest. You can tell…read morehe loves bikes and its a labour of passion for him.

Where bike shopping is concerned I'll happily cobble together any old excuse to do so; oh my rims…read moreneed truing, maybe I need to replace them with some deep Vs, My fame is a 49cm when I could do with a 47cm new frame? I think so! it's a sickness. It therefore stands to reason that I am pathologically unable to even pass a bike shop without darting in and combing through every aisle like someone auditioning for Supermarket Sweep. I was 'up west' for a change. On the assumption that all West London residents drive Range Rovers I was pleasantly surprised by Cyclopolis, a small but perfectly formed 'half bike shop, half workshop' in Balham. So was it better than the inimitable 14 bike co, you might ask? Clearly not; but it's great for when you want a little splash of quality and style in amongst all the usual practical items. Like decent Kevlar tyres. A respectable range of Brooks saddles. More Abus products than you'd imagine in one place. Very well stocked indeed. they also do the bike to work scheme, if you are as scarred by Evans as I am. Oh, and there's stuff for your kids if you want to get them hooked too. It's more of a shop for people who ride Pashleys or off road, but they know what to do with fixed gear and single speed lovers too. No, and I don't mean slapping them.

Our carbon-clogged world is seeing a huge upturn in people riding bicycles, especially in Europe…read more Several big-name bicycle stores have manifested over the years, but Global Esprit is not one. Do not despair however: Global Esprit have the smarts, the bikes, the gear and a fantastic store design and will not disappoint. Monthly specials can be found in the store and especially in the front window, or if you own a bike already repairs can be done in a workshop at the back of the store. There is a really good range of bikes available at Global Esprit: the cheaper options round off at around £100 and the most expensive climb towards £4000. There are a lot of kids' bikes as well, so this is definitely one for the family or just the casual rider. The high quality of this establishment promises that that many a rider has flitted off into the sunset after a visit. Now, if only there actually was such a thing as a sunset in grey, old London.

An excellent service from these guys. They know their stuff, give a personal service and you don't…read morefeel they're part of a bigger chain trying to up-sell you on anything. They are good at servicing your bike in a day. You don't have to/can't pre-book - you just rock up @ 9am and leave it with them.

My new local bike shop is very handily located a stone's through from my new abode. However, I…read morewould make a much longer journey to avail myself of their expertise. No bookings are taken for bike services (which suits my slightly disorganised approach to life). Instead, you rock up with your bike on spec and agree upon the level of service needed. The results are also spot on - my wife commented that her bike felt 'as good as new' - and the staff are really friendly. Support your local bike shop and give it some TLC here rather than throw your money to Evans or one of the other big chains!

Taken advantage of -I asked for a £59 service of my bike…read more-Collected it and was charges £104 for parts that I didnt ask for -Took advantage of my lack of bike knowledge -Did not call to confirm If I wanted the extra parts, fitted them anyway expecting me to pay. Would not recommend, another rip off bike service.

I've taken my road bike to Stratton Cycles several times and each time I've been extremely…read moreimpressed by the service. I took my old road bike there, and explained that I was hoping to get an upgrade soon. They identified a number of problems with my current bike, and helped me prioritise which I should pay them to address, which I could fix myself and which weren't worth me sorting given that I was about to get a new bike. Very honest, and much appreciated as a woman who is often bamboozled by unnecessary bike jargon. They even tried to help me with parts for the new bike! I've returned several times, and Mark has offered me on-the-spot advice and quick fixes. I have now bought an expensive road bike and have absolutely no hesitation in taking it to Stratton Cycle. This is the first time I can say that after trying MANY bike shops in the area. The store front is very unassuming, but the service offered is second to none - I'd highly recommend for low to high end bikes!

some of the worst service going in a company that should be service driven. went into the shop on…read moresaturday morning and tried to explain the story with my bike and was just told that ill have to come back in the week. the man was putting boxes away so could of been busy but as a customer I was completely ignored, told to come back and was made to feel stupid. real shame as the previous people who looked after Stratton Cycles were completely the opposite and so welcoming and helpful. Funny thing is I was about to spend some money on a new bike, but I'll take my business elsewhere. such a shame. don't go here, especially on a Saturday morning if the man I was "served" by is working, did not care about me what so ever

Avoid Brixton Cycles: Unacceptable Service and Rude Staff…read more Dear Potential Customers, I am writing to share my extreme frustration and disappointment with the service I received from Brixton Cycles. I brought my bike in for a repair that was promised to be completed within 2 to 5 days. However, it has now been over 9 days, and every time I call for an update, I am told the bike is not ready, but they will look at it right now. This has been the case for the past 4 days, causing me significant inconvenience and additional commuting costs. This is the second time I have used Brixton Cycles services, and both times the service has been delayed and mishandled. On this occasion, I called around 18:40 to inquire if my bike was ready. A woman informed me that it was not, but she could look at it. I expressed my frustration and asked how this could be, as every time I call, I get the same response. She then started saying she is not responsible for her colleagues' work and will not take accountability for their failures. She repeatedly talked over me, preventing me from explaining that I needed the bike ready before my holiday, which now forces me to rent a bike, incurring additional costs. The lack of responsibility and basic customer service skills displayed by the staff at Brixton Cycles is unacceptable. I cannot understand how a company allows such disorganized and dysfunctional behavior to persist. The employee's refusal to take any form of accountability and her disrespectful attitude reflect poorly on the business. As a customer, I am understandably furious. Not only have I been lied to repeatedly, but I have also been disrespected and ignored. To make matters worse, when I tried to explain my situation, the call was transferred to another employee who also talked over me and eventually hung up on me. When I rushed to the store, there was no one available to address my concerns. This level of service is beyond unacceptable. I have worked in customer service for 5 years, and I am appalled at the way I was treated. It is evident that the team at Brixton Cycles lacks basic customer service skills and manners. Such behavior should not be tolerated, and it is clear that there are significant issues within the company's culture and operations. I will never again take my bike to Brixton Cycles or advise any of my friends and family to use their services. It is incredible that this generation of young people has no social or professional skills to deal with customers, especially when customers have every right to be angry. I demand a resolution to this situation. I expect my bike to be repaired immediately. I don't even want any compensation for the additional costs I have incurred, nor a formal apology for the rude and unprofessional behavior of the staff because it is clear that Brixton Cycles allows this as part of its company culture. If these issues are not addressed promptly, I will have no choice but to take further action, including sharing my experience on social media and review platforms. I hope this review helps others make an informed decision and avoid the frustrations I have experienced with Brixton Cycles. Sincerely, Adilson Mendes

Brilliant shop. Possibly the best in London. A wealth of knowledge and expertise. All given in the…read moremost friendly of manners. No branding or big push just a down to earth honest know their sheet bike shop. I took my beloved 80"s legendary Bontrager Racelight for a rebuild. Awesome job and kept most of the original spec by sourcing stuff for me. It is a great shame that this shop has to fight for a space in the ever growing moneyed mono-cultured Brixton And whats more suffer idyat people buying bikes on line then expecting a bespoke mending service for a basically rubbish bike - something I observed a while ago when I was in there. Use it or loose it people.

Pedal Back Cafe in Broadway Market in Tooting is an interesting place. You can get your bike fixed…read moreor get your lunch fix. I am clearly an advocate of the lunch option - delicious cheese toasties and spot-on flat whites. Could it be any better?! Nestled inside the little labyrinth that is Broadway Market in Tooting, there is Pedal Back Cafe, a small bike workshop that also does decent coffee and lovely melts, as they call the toasts. I never went there to get a bike done, but I have been there over lunch. Unfortunately, Pedal Back Cafe is a bit too far away from where I work to go there more regularly, but every now and then, I hop on the tube and get off at Tooting Broadway station. It's just a short walk from the station, and without any doubt worth the effort. Service is down-to-earth and very friendly, and they do really good coffee. I am also a big fan of the cheese melt, made with proper, dark, savoury bread. If you have a sweet tooth, you will also find some tasty treats - my favourites are perhaps the macarons. Pedal Back Cafe is a hidden gem. Once you have discovered it, you will keep coming back. The only downside: you better be able to tolerate the market stall selling fish just a few meters away.

Fantastic service, warm and friendly staff and good at cracking jokes! They customised our brunch…read moreas a surprise without us having to ask - very special (and cosy!) spot to eat and drink great coffee. Will definitely be back, thanks Pedal Back!

This is what a local bike shop should be like…read more Helpful owner, understands you'll keep coming back if he accommodates all your silly questions and requests. I bought my Brompton here and it was a pleasure. He customised it for me and has offered a free first service. Cannot recommend the place highly enough.

I have just bought two Moulton bikes from Phoenix and they were assembled very quickly and ready to…read moreride a day after delivery from Pashley.Mike at Phoenix is very approachable and unlike some larger cycle retailers he's always willing to correct any problems quickly.I have purchased Bromptons from here also and it's handy having a reputable dealer nearby plus a great mechanic. Jo W.

This independent bicycle repair / servicing workshop opened in summer 2011, and I had such a great…read moreexperience when I went there for the first time this week that they now have a regular customer, and I also felt motivated to write a rare online review! Outstanding customer service (eg personalised text messages updating you on progress of your service), excellent quality of workmanship, customer-friendly opening hours, and keen pricing. I called round 3 other places (both independents and chains) and their pricing was the most competitive. They have various tiers of service available and once they see the bike recommend which you need (not necessarily the most expensive they recommended a more basic one for mine). They also offer as standard a free follow-up check to ensure everything is still working smoothly, 4 6 weeks after every service, which I believe is unique among bike workshops (at least I've never seen it anywhere else anyway). They also really know what they are doing on the technical side the mechanic Troy said he has been doing this for 15 years. A proper old-school independent bicycle workshop the place is owner-managed and you get the feeling that they really care about you as a customer. Would not hesitate to recommend them.

I love this neighbourhood Bike shop, and really enjoy the cafe within. The service is great and so…read moreare the coffees. Today I was delighted by the tasty gingerbread latte, fully of flavour and I'm already thinking about the next time I'll be passing by the bike shop cafe. Normally I order the flat black or latte, which are served with a little tasty pastry treat that I enjoy. I'm not sure what it's called, but it's a bit like a mini-macaroon.

Top marks Flag Bikes. I am a fairly new bike owner and was cycling home from work when my bike…read moremysteriously stopped working on Battersea Park Road - help! After a few minutes' unsuccessful fiddling with it, I realised I was opposite this bike shop and dashed in to ask for help. The lovely staff kindly re-fitted my chain and reassured me, they couldn't have been nicer. Great service and I understand they have wine too - highly recommended! Thanks guys!

I personally don't like shops like these but I needed some new casual footwear so I ventured in. To…read moremy surprise it was quite a painless experience. The staff were attentive, accommodating and I was in and out with me new size 4 within 15 minutes. Not bad. Not bad at all.

Someone needs to call corporate. Honestly; this store is a joke. NOBODY answers the phone, the…read moreemployees seem to have attitudes when asked a question. I don't even think speaking to a manager here will give any results. This store either needs to be closed or get new ppl who want to work.