Reached out through Yelp, offered a solution and fixed it within a couple days. would recommend to…read morea friend.

I would like to take a moment and thank Jeff Burchett, owner of New Castle Flooring and his crew…read morefor the outstanding job. We had a couple of estimates and decided to get a third one. So happy that we did. We went in and the son of the owner was very professional and showed us some samples. We told him that we wanted it done soon. They were here within a few days to measure. Since it had to be ordered, it took a couple of weeks and we were called immediately when it arrived and date was set. We have had lots of flooring throughout the years. This is the best we have ever had. They did an excellent job installing and never wasted any time getting it done. We have had so many compliments. They also stand behind their product. I would recommend them to anyone who needs any type of flooring.

This is the WORST flooring company EVER. I left a bad review on their Facebook page and they…read moreblocked and harassed me. Fir starters they measured incorrectly ordering over one hundred square feet extra. Jeff burchett, the owner verbally harassed me when I asked for a refund. He told me that if I didnt "play nice" with him that he wouldn't help me out because , "I already have your money and I di not care about your opinion" he proceeded to hang up the phone on me! After much debate between my contractor him and myself my contractor went to henry county flooring with our extra flooring where jeff wrote us a PARTIAL refund check. When I cashed the check (that was written for 280 but should have been 500) the check BOUNCED!! I have been harassed by the woman working there and still, several months later I have not received my money or even an apology. They now owe me 520 (20 extra for the check bounce fee) and they REFUSE to pay it unless I take them to court!!! I have shed so many tears and I been taken complete advantage of. It would be a huge mistake to allow henry county flooring to do any of your flooring needs.

Eric handled my insurance claim from start to finish. Don't waste your time calling your insurance…read morecompany. Call ServiceMaster of Anderson and they will do it for you.

After having a flooded basement, I called Service Master and was told they would get ahold of one…read moreof their workers and would call back. They never returned my call. Very poor customer service.

My mother in law paid him $800 to do some work on her house on May 18th and here we are almost a…read moremonth later waiting for the project to be finished. Shes been waiting since May 21st for parts to come in and them to come finish their work! And here we are! It's always one excuse after another. (Waiting on parts, or the wrong parts came in, or we have other projects to finish, or whatever....It's ALWAYS something... fact is she's PAID for her work to be done and it's not getting done) She regretfully already paid him in full to finish the work! I wouldn't recommend anyone using them...!!! (I had to give them a 1 star, because that was the lowest option)

R&B responded to me same day and had the work completed in no time! They gave me a breakdown of…read morecosts and options I could choose from in regard to what would suit my needs best - it made the whole process that much easier. I am not local to the property I needed serviced, so they sent me pictures of the completed work. I highly recommend R&B. I will be using this company again!

I needed a quick yet professional interior paint job for a few rooms in my home...and that's…read moreexactly what I got! I am so pleased with the quality of service and the owner was excellent to work with and the price is as extremely reasonabl. His knowledgeable staff made me feel comfortable and confident when asking questions and making decisions. 10/10 will use this company in the future

We had a huge project. Straight line winds had knocked a huge branch down and literally ripped out…read moreone wall of our garage. We had to have that room of the garage demolished and have a new side built, plus have it wrapped around to the front. There were enough materials left that they also did the left side of the garage front, so it looks great and balanced! That was the insurance part. They also replaced our flood-damaged water-heater, installing it and taking away the old one. This is great as my husband and I are both 63 and our bodies just don't like us doing this kind of work anymore. Clinton and his crew did a fantastic job and we have a few more jobs for them in the future when we save up!

Worst customer service EVER! We hired Estes Excavation and…read moreDrain to do the inspections on the well and septic of the house we were purchasing. We aren't sure they ever did an inspection on the well or the septic because we were supposed to receive the inspection reports for both services and we never received either one. We tried calling Estes but they never answer their phone. Our agent tried calling them but they never answered any of his calls either, nor did they ever call any of us back. They had no problems taking our money though. We paid for a home warranty when we purchased our home because there were things that didn't quite work right when we purchased the home. We found that almost all of the faucets leaked. When we contacted the home warranty company they told us they were sending out, you guessed it, Estes. They gave us a window of between 11:00 and 3:30. We waited that whole time for them to show up but they never did. We called the warranty company the next day to let them know Estes never showed up. We were told that Estes reported that they didn't find anything wrong with the system (plumbing fixtures). Well of course not, you'd actually have to show up to find something wrong with the system. So the warranty company told us they would, again, be scheduling for someone to come out to address the issues we were having. Lo and behold Estes took that call and have us the same window. And again they never showed up and didn't call to let us know what was going on. This time we called the warranty company asking them to contact Estes to confirm the appointment. However, Estes never answered the warranty company's call either. Then we called again after the service window letting the warranty company know that, once again, Estes never showed up nor did they call. In conclusion we wouldn't refer anyone to.this company to do any kind of work because they don't show up and they don't answer your call yet they don't have any trouble taking your money.

Amazing company to work with. We had an issue with our sewer line. After they got the clogged…read moredrain clear, there camera saw that roots had​ gotten in and part of the line was broken. They were able to repair it without digging up the yard with there trenchless tools. Very cool and they cost was surprisingly within budget. They offer financing to help cover any costs.

Nick and his assistant were a delight to meet and have them work on my problem. They were…read moreefficient, polite and told me everything they were going to do. I could not have asked for a better team to show up and solve my problem !! Joyce M. Spiceland

I'm out of town and had a home inspection revealed a leak on the main line in the crawl space where…read moreit comes into the crawl space. I spoke with Ben on the phone Friday. He said they could be there on Monday. Said it would be around $500. I gave the go ahead. Ben called me on Monday and discussed what we had talked about on Friday. No mention that it would be more. They finished the job and sent a bill via email for over $1000. He said they had to call the water company to shut the water off and had to wait for them. I don't think they should charge me for the down time when they knew in advance it involved the main line coming into the house. I would not trust a quote from them unless you are ok with paying double.

Remoodyl did an excellent job installing my kitchen faucet and water softener. He was efficient,…read morerespectful, and kept everything clean throughout the process. His quote was honest and not inflated, and the final result was high‑quality work. I would absolutely recommend him to family and friends. Great experience all around.