You will never find a better place for flooring! The owner, Ed has been in business forever and…read morewill take care of your every need. He goes out of his way to ensure your flooring is what you wanted and installed correctly. Will never go anywhere else for flooring!

Phil did a great job on my bathroom floor. It had sunk from water leakage from the toilet so the…read morefloor/foundation and tile had to be replaced. He did the work in 1 day since the area was rather small. Was professional and had a great work ethic. He had a cancellation and called to see if I wanted the slot that was now open - my original appt. was Nov 8th. Appreciated that! I also felt the price was very reasonable. Wouldn't hesitate to hire his company again.

From the owner: Floor covering installationread more

They are not great with customer service! We went in to get carpeting, had our room measured and…read moreall that. The worst part comes after that. We got a coupon for this place in after they measured our floor. We called for our estimate and asked about the coupon and they basically said they didn't know and we would have to ask the manager. We went in the next day at around 2:30 (the manager wasn't there) but presented them with the coupon. The guy servicing us said it looked like we printed the coupon off the computer, implying it was fake. We told him that it came in the mail with a packet of coupons. He asked someone else working there if they had seen it and she verified she had. He then went on to ask her several more times. While ringing up our order he even said to her, "So, you have seen this before?". I don't appreciated being accused of fraud! Especially when I'm there to PAY for my stuff. I get asking once, but 1) if there was a question, don't do it in front of the customer, it's in poor taste and 2) once it's been verified once, there's not a need to keep verifying that it's real!!! Then when we spoke to the manager about that behavior, he just chuckled about it. We didn't feel he took it seriously at all. We will probably cancel our order with them, we're getting more estimates to see if we can get a similar product for the same price or less. Either way, we won't be using them again!!

From the owner: Carpets Plus Colortile Provides Carpet Dealers, Area Rugs, Flooring, Ceramic Tile Floor, Dance…read moreFloors Installation, Waterproof Flooring, Hardwood Floor, Ceramic Tile Contractors, Laminate Flooring, Vinyl Floors to The Muncie, IN Area.

For anyone seeing this post, Pro Floors, in Alexandria, Indiana is a high value, professional…read morecompany. I have known Nick Hinton for many years as a competitor and as a friend. His company values their customers with great integrity. Anyone who has posted a one star negative review lacks knowledge and understanding. I personally would encourage any customers thinking of doing business with Pro Floors to do so without hesitation. Very good company to do business with. Christopher Cooper Cooper Flooring Installation Services

My brother contacted Pro Floors in Alexandria the first week of July for vinyl flooring. He paid…read morethem the money they asked for and then ignored us. They have given us the run a round and basically done nothing. We moved all his furniture into his bedroom and kitchen, and we waited, and waited, and are still waiting. When we ask about when the job will be done, we get "SOON". It has been over 4 months and we are losing our patience. I think they are taking advantage of him because he is disabled and is in a wheelchair. DO NOT USE THIS COMPANY!!! THEY WILL TAKE YOUR MONEY AND NOT DELIVER !!!

We hired Asons Construction 6 months ago to do the needed repairs on a home we purchased. Asons…read morewas horrible to deal with. They would give us a quote, we would agree on it, then they would turn around and DOUBLE the quote. They were horrible at explaining what was included in the prices that they were estimating. So we thought the project was getting done completely, but they would leave out the finishing work. So, we paid for something and it wasn't even completed. They were an absolute nightmare with every single project. I have spoken with other people in the area who have had similar experiences. I wish I was able to give 0 stars.

To Zachary- I am so…read moresorry that you have fallen prey to a sub-standard P&P company. Here is the issue- the government contracts out work to these large national or regional companies. They in turn subcontract the work out to "qualified" vendors who in the case of wints and de-wints are basically any guy who answers a CraigsList ad and owns a vehicle and a wrench, and a portable air compressor. Most of the time, they have no clue what they are doing, and try to get in and out as fast as they can. That is the only way to make money. In most cases (different areas sometimes have different rates) but I can tell you that htey pay a "contractor" $60-70 for a winterization in Michigan, and just about half of that for de-wint. So the dewinterization you paid $180 for, paid the guy with a wrench $35, who then promptly left. This industry, that I do work in, is a mess. There is little oversight of the contractors, and the truly good contractors suffer. $25 grass cuts, etc- it's a mess. Sorry you had such a bad experience, and I hope you have either gotten your home fixed or found another one.