Let me save you the hassle of trying to pick an escrow service in North County: Alex Diehl at…read moreVillage Escrow will take care of you. The financial hoops of the home-buying process can be maddening, but Alex helped smooth the way, demystifying loan documents and staying late to help us make deadlines. And she did it all with a stress-busting sense of humor that we particularly appreciated. When I refinance, I'll specifically request Alex again. Highly recommended!

Alex Diehl was a dream come true. This was the first time I have purchased a home on my own and it…read morewas by owner. We closed in two weeks! Alex picks up her phone, answers her emails quickly. I would give her 1000 's!

Received unsolicited marketing mailer with coupons to local businesses who are paying Coldwell to…read morespam us. This is the equivalent of junk mail in our inbox. We're supposed to be using less paper Coldwell, not more.

So, I get it, in the Real Estate world there is the legalistic, black and white view, then there is…read morethe ethical and moralistic view. Recently closed a house with Abby (Sellers agent) and the communication was bad all the way. Property had fell out of escrow and I stepped in with a 21-day close! Well with the Holidays (Veteran's Day and Thanksgiving) I was given the notice to release contingencies, again within the time frame, so no worries. I was able to release loan and repair contingencies, but appraisal took an extra day. Who buys a house not knowing if it will appraise, I didn't have extra money to come up with if it didn't appraise. So, that extra day cost me $2,500! My agent and broker kept trying to reach Abby to assure all was good , but needed the appraisal. The answer was to take back the $2,500. Again, legally they were good, but I'd rather deal with an agent who dealt with an issue with understanding and compassion. Oh and the Escrow Company (Fallbrook) also threw a curve with the traditional HOA time to review docs to having me sign a document releasing that requirement upon receipt. Again, covered legally, I'm just saying when doing business with a company I'd like them to have a little moral compass.

As a tenant they have a horrible website for what you can fill out as damages upon move in to a…read moreproperty. I was unable to submit almost any of the damage from the previous tenant due to such a limit of characters per room, and am now paying for the tenant before me and the damage that was never repaired prior to our move in. Insist on documenting previous damage another way because I didnt know they would use every chance to screw me out of a deposit for damages I didnt create.

We have never had to use a property managment company before, however we are very pleased that we…read morefound CRG. We would definitely recommend them as a company with not only reasonable rates, but in finding quality tenants and offering great customer service when we call.

I have nothing but positive things to say about Village Property Management! We've been renting…read morethrough VPM for about a year and couldn't be happier with the professionalism, communication, and care of their entire team. As a tenant, it's refreshing to work with a management company that really cares about all parties involved and makes sure that everyone has a positive rental experience. We appreciate the care and attention to detail that Lauren and her team put into every step of the process. When we were looking for a new home, Elizabeth was extremely helpful with guiding us through the application process and helped us find the perfect new home. Stephanie has been amazing with keeping us up to date with anything requests from the owners. Danielle was easy to work with through the renewal inspection process and was helpful in answering any questions we had about the property. And Lauren's professionalism throughout has made this one of the most seamless rental processes I've experienced. We also really appreciate the fact that VPM lists quality homes at a reasonable rental rate which is so hard to come by in this area. Their portfolio speaks for itself! In a market that is saturated with overpriced rentals at exorbitant rates, it's a relief to work with a company that is authentic, transparent, and helpful to all parties involved. Thank you!

Village Property Management has done an outstanding job managing our long-term rental in Fallbrook…read morefor the past 7 years. They have done a wonderful job finding tenants. The tenants they've found for us have been very financially responsible, have taken good care of our property, and have stayed a long time. Lauren, Amber, Danielle, and their team, have always gone above and beyond helping us find local resources for necessary maintenance, repairs and service (like pool service). I am especially appreciative of how well they communicate and act as liaison between us and the tenants. They truly go above and beyond the call of duty.

I have worked together with Patrick. I was trying to sell our condo and was not having good luck at…read moreall. I called Patrick and decided to move over to him and his team. He sold out place very quickly and our previous agent had the listing for 60 days with little interest. There were times I freaked out and Patrick talked me down. He is very professional and most importantly gets the job done. I can't recommend him highly enough.

It was very important to my husband and I that we were not wasting time looking for a new place to…read morelive. Our trips to north County involved driving 200 Miles round trip. Pat Marelly was great because he listened to our requests and found propertys had the things we wanted. We were picky but Pat Said I want your next house to be the the house of your dreams. Well we found that house and have been here In vista on a hill for 2 years. Pat made the whole experience painless was very pleasant to work with. We have recommended Pat Marelly to other people To help them find the home of thier dreams. Kathy and Joe

Selling property is challenging and stressful enough. Selling property after the death of a family…read moremember on their behalf is beyond the normal stress of selling any property. After having a bad experience in selling another property previously, we chose to come up with criteria to find that perfect someone. We, as a family, already had plenty of emotional challenges and stresses to deal with so it was important for us to adhere to guideline #1. 1. Seek Referrals 2. Choose the Person, Not the Experience 3. Remember Chemistry is Key 4. Find Someone Who has your Best Interests at Heart 5. Go with your gut feeling 6. Find an agent you can Trust 7. Look for Passion, Conviction and Honesty 8. Make sure they offer adequate support 9. Check if they mitigate risk 10. Look for core values 11. Find a compassionate agent who understands you 12. Track record and inventory 13. Seek Clear Lines of Communication We were referred with ONE referral - Heidi Dickens. We set to meet with Heidi and one meeting is all it took to know that she was the ONE! Heidi may have an extensive and impressive experience but the person that she is - caring, compassionate, ethical, professional, wonderful communicator, knows the way the world of social media, and so much more - she was our perfect fit! We signed our contract with Heidi prior to the COVID19 pandemic. No one could have ever imagined how upside-down our world would be once the quarantine and stay at home mandates began. Heidi through all of this added challenge remained, caring and so very thoughtful. Despite having already staged the house, prepared the video showcase for the property, and other arrangements, she put US first! Throughout the entire process, Heidi made it clear to us that her approach to working with us would be that she took ownership of EVERYTHING. From understanding that we did not want a lock box at the door, to understanding we also wanted to make sure she would be there for any and every showing. To understanding that I was a control freak about making sure I knew when she would be at the property, or when anyone she worked with was at the property. She took the time to understand each and every one in our family, including our quirks and personalities. If our experience with Heidi is any indicator of how she is with all her clients, then, she is definitely one who will put her client's interest first. She is not only passionate about being the best Real Estate agent, but she truly knows her stuff when it comes to real estate rules and regulations. She works with an exemplary team that made this process as bearable because of the emotional strain this was on us. Her team was just as amazing as Heidi herself. It takes a very special person to lead the efforts to the level that Heidi did for us. Which, by the way, if one were to look at her other reviews, shows that she definitely takes pride in doing the best on behalf of her clients....continuously! As I mentioned, Heidi had the added challenge of dealing with the quarantine and social distancing guidelines that were constantly changing while working on selling our property. She made sure that the appropriate steps were taken to ensure that anyone, once the quarantine was eased to allow viewing again of the home, remained secure and met the guidelines for ensuring the safety of all parties. When other agents tried to circumvent the process, Heidi made sure to protect our rights and interest. And, she did so with professionalism, ethics and grace. Her weekly communications were an added benefit too. I firmly believe that we not only had an amazing experience having Heidi as our real estate agent but I think we were blessed to have gained a friend as well. There would be NO hesitation on our part to recommend Heidi and her team at Village Properties. She truly is a remarkable human being and real estate agent.

Heidi is a true professional all the way in her field. Her responsiveness to her clients and…read moreknowledge not only in this local area, but the business are unparalleled. It's always a pleasure when our paths or mutual clients get to cross and work together. For your real estate needs you can't go wrong with Heidi!

Josh and Eric were excellent in helping me get my home refinanced. They went above and beyond and…read moreanswered dozens of phone calls and emails in a timely manner. In about a month my home was refinanced thanks to their efforts. I'm sure I wasn't the easiest client but they were always so patient and willing to help. I would definitely work with them again in the future.

Josh Craven is the best home loan expert I have ever worked with! He is so knowledgeable and made…read morethe whole process a cinch. Watermark home loans is a great company. Two thumbs up to the Craven Group for excellent customer service!

Lori was the best, helping me with updating my living trus, she was informative and helpful…read morethroughout the proces, I str recommend her.

Lori was amazing front start to finish with our legal issue. She was always available either by…read morephone or email and answered all of our questions.