We prepaid online with Groupon. Rude employee that tried to scam us out of money. She did not explain anything about procure at all or what she was doing. A little explanation or warning of what you are going to do before you start shoving things in someone's mouth seems like common sense but goes a long way. She also did not introduce herself or smile once. But this alone wouldn't normally upset me enough to write a bad review. Here's what did it.. She then had to nerve to try charge us what she called a "tax'. When I said, ok no problem, how did you get that number for the "tax" though I thought it was only 6% in this area and what you are asking for is over double. She said it's an "online sales" since we used Groupon. When I said that doesn't make an sense and that arbitrarily charging someone an extra fee and for no reason and calling a "tax" is illegal. She said it was in our Groupon agreement which I then looked at in front of her. All it says in Groupon is that we may be charged tax (I have no problem paying a legal tax) and that the Groupon does not include gratuity. It does not not say the merchant can illegally make up a number and call it a "tax" to pocket more money or trick customers into giving her a tip. She then said ok let's call it a "service fee", with my reply "ok, a fee for what service exactly because we have already payed for the service that was preformed" and she could not answer. She started insulting me and my wife saying sarcastically that "we must have an awesome home life" because we are making a big deal about "just a few dollars". She then tried to threaten us with calling security with which my reply was, sure, I will gladly wait. She then out of no where changed mind and said we can leave without paying her made up tax, tried to rush us off, and tried to call off security even though I said I still wanted to wait for security to file a complaint. Good thing security showed up in my view as she was trying to call them off and I was able to speak to them. I doubt the owner is aware of this scam. read more