The employees were extremely helpful. They helped us find the items in the store, and they did it…read morewith a smile on their face. Both of them were friendly and seemed to care about making the customers feel important. The store and parking lot were clean and well maintained.

Stood for over 5 minutes while the pharmacist and tech ignored me. I see why they have only 2…read morestars. Will be changing to Publix about a mile away. Ridiculous.

This is my 2nd negative experience that I've had at this location within the last few months. Today…read moreDiamond(pharmacy desk clerk) was offended when I simply called to inquire about the co-pay on several prescriptions that was filled. This girl ALWAYS have a nasty attitude, that even bleeds through on the phone as clearly as it does in-person. It is shocking to me that Walgreens would employ someone with 'NO' people skills to work in a position and department that requires this work characteristic to support a faithful customer base. When I requested more information on the prescriptions, so I could cross-reference them to help me make a purchasing decision. She hung up the phone. Rather than asking, what meds am I calling about and being forth-coming with dosage.. whether it is a 30 or 90 days script. Which should be a standard dialog with whomever working in a support position. Hanging up is not what you do. So, I called back to speak with the pharmacist (Pharmacist Sowra/temp pharmacist) concerning my experience and demanded an apology or I will file a corporate complaint. He wasn't interesting in appropriately addressing my experience; rather, he just wanted to process me. I wasn't having it. She refused to apologize, so I did what I said I was going to do. There are pharmacies on every corner...Walgreens, Kroger's, Walmart, CVS, mail-order. There is no reason to patronize a business that doesn't respect and appreciate you as a customer. I have every intention to file a complaint on every platform available to me, including the insurance company and Medicare. You decide PS This girl reinforces the negative stereotype about 'mad black women'...so sad.

Janyala just made me a CVS customer! She made eye contact…read morewith me as I walked by carrying a big box to the photo counter to ship & as I stood there for 5 min waiting. When I asked if she could get someone to help me (the help button had a sticker on it or I would've pressed it) She rolled her eyes and huffed as she stood up, didn't say anything scanned the box and then asked number.... I assumed phone number. I said I hoped she had a good day and if looks could kill!!! I understand people have bad days and you never know what someone is going through but WOW!!! If you are having to be at work at least try not to be mean to people. Between her and the night time shift I'm not coming back. They have day time and night time covered in the world's worst customer service!!!!

Whoever fills prescriptions doesn't have the required skill-set. I received 30 pills for a Rx that…read morewas for 90,,,and quantity listed on the label is 90, but ONLY 30 was in the bottle. Scary stuff! My confidence in the service they provide has been shaken. Concern Consumer

I had a prescription good until 11-25-25 for fluticasone.On the 25,put in to refill it on the…read morewalgreens app.This was tuesday,on Friday called them and they said it was coming from the warehouse,wold be ready tomorrow around 10:30 am.Saturday about 9am got a notification the prescription wound have to be refilled. Drove to the pharmacy,China,the pharmacist said yes she saw it laying around and it would have to be refilled.Stay away from this place,people are negligent and lazy.

The pharmacy has not answered the phone in the last hour & a half. Keep getting hung up on. Very…read moreunprofessional. Was just trying to get confirmation of the prescription status.

This Pharmacy has one Pharmacist and one Tech that are extremely rude and disrespectful, demanding…read moreyou ask nicely and say please. well, I was raised with manners, so I always show respect! but when you tell me you don't have my medication and refer me to Walmart you need to answer the pharmacist call and not leave people on hold for 20 minutes and then hang up! resulting in me calling the store Manager Amber who was no help! talking over top of me! I am the customer! I then drove back to the store to see what the problem was because again three lines on hold and a manager on hold. You could not and did not do your job inconveniencing me. And because you want to talk over me being disrespectful, I don't have to and will not tolerate it. They even threatened to call the police on me LOL! can you imagine? All I need was you to simply transfer my prescription. I am the customer. These people need to learn customer service because we have choices. CVS is right across the Street and Walmart is in the same parking lot. And they have way more selections and the Pharmacy staff is very Professional and Courteous. Plus, I can shop while I wait...Oh and by the way after threatening to withhold my medications 15 minutes after all this they transferred my prescription after the pharmacy closed. this is the Walgreens on Salem & Brownbridge road in Covington

1) the pharmacy doesn't open on time 2) the pharmacy is…read moreextremely slow 3) when I come back 1.5 hours after opening isn't ready for pick up. DO BETTET

Hobbled in with a fresh cast on my leg looking for a knee scooter. Justin helped me by getting it…read moreand even offering to take it to the car for me seeing I was on crutches. Wonderful service!

I like to say thank you today. I came in for one product that was fully stocked yesterday but was…read moresold out today. Someone who works there heard me complaining and ran to me to assist me. I wish I got his name. He checked in the back to see if he could find it but didn't. Instead he found a different version that was on sale. A 22.99$ item on sale for 2.29$. I was amazed and very pleased with the product. So to the guy who came to the store and bought the whole stock on the shelf I say thank you. I also want to add how nice the cashier was. We just hit it off and had a friendly exchange and I just appreciate it. I was having a normal stressful day so does small act of kindness just go along way. 8/16/24 @3:30-3:45pm

Thank God for late night stores. My sister needed diapers and this was the only store open…read more Unfortunately the prices are through the roof but you gotta do what you gotta do.

A customer sitting for 2 hours waiting on a prescription to be filled is unacceptable. I have…read moreswitched all prescriptions to cvs but one and when refills are out the last one will also be moved.

So the dude that's always in the frontHORRIBLE CUSTOMER SERVICE dude has an attitude and looked at…read moreme sideways like if you don't like your job quit

Moyes used to be a good alternative to the big box and impersonal pharmacies. I'm not sure where…read morethey hire employees from, but the customer service in the Pharamacy Department is lacking. I've spent almost 2 weeks going in circles about scripts. The techs don't seem to know their own policy about transferring scripts to other Moyes. This location used to be one of the best pharmacies in town.

I have been a customer of Moye's Pharmacy for over 20 years. I can not recommend them enough!…read moreAmber, Cassie and Erin are AMAZING! They, collectively and individually, provide the best customer service around. They are genuinely concerned for my welfare and always greet me with a friendly smile. Their attention to detail is second to none. If you have a opportunity to avoid the chain pharmacies please do. The personal service you will receive from Moye's is superior. Thank you for all that ya'll do for us in Henry County. Please give all your employees a raise!

I give a 1 only because the "0" option is unavailable. Watch out! They steal meds, especially if…read moreit's a controlled substance. ALWAYS COUNT YOUR PILLS. They never answer their phones, and don't return calls. They cut one prescription by half and told me that they were so busy that day. It was simply Vitamin D3. Instead of 12, I got 6. They also will refuse to tender medication on the due dates, filling them when they feel like it. I was informed that one of my most important medications would be available 11 days after it was due for refill. THIS IS ILLEGAL. IN ORDER TO ALTER THE STATUS, DUE DATE, OR AMOUNT OF A PRESCRIPTION FROM ANY DOCTOR REQUIRES A COURT ORDER!!! Run from this "establishment!"

HORRIBLE. This pharmacy and store is a joke. Completely incompetent pharmacy staff. So disorganized…read moreand have no idea what they're doing. Take your business elsewhere. If I could leave zero stars I would.

This CVS is the most unprofessional pharmacy I've ever been to. They are rude, lazy, and the…read morepharmacist doesn't know what he's doing. They make people that walk in and wait on prescriptions wait an hour plus instead of 15mins like Walgreens or Publix. I will never use this pharmacy ever again for prescriptions, I would rather drive an extra 15 mins away to not have to deal with this shit.

I made an appointment for a Covid-19 test and arrived to my appointment today on time and ready to…read moreget it done. I am traveling later this week and wanted to be tested prior to my trip. I was informed, "Sorry there is no one here to do the test". This statement makes no sense because the test is self administered. You remain in the car, swab yourself, seal the collection and place it in an outside collection box. Why couldn't I proceed with my test? I wasted my time and gas. I was sent two emails and two text messages reminding me of this appointment. No one thought to call people that had appointments and let them know that it would be canceled or had to be rescheduled? This is terrible customer service. Now I have to l reschedule and hope that I can get an appointment before I travel this weekend. Do better CVS!