I don't want to share too much personal info but I brought my 75 yr old mom into ER and it was…read moreprobably the most awkward and unhelpful ER visit Ive experienced across different states. One MA was compassionate among the 7 different staff we interacted with. The information was just barely sufficient. I think that they either are not trained to interact with anyone with anxiety/autism/elderly or any mental health variation, or they don't care. And it matters when helping someone in a potential emergency. What I took away from the experience was a new fear that I might one day need emergency care and end up there myself.

I was ignored, marginalized, and the doctor assigned to me FORGOT to examine me until AFTER he had…read moredischarged me, and I was getting dressed. At that point it was cursory. My injuries were missed, and diagnosed post ER at primary office. The survey I filled out was ignored. You are just a number, and a money maker to them. Good luck!

For a tiny small town hospital, this one has superior care, and their food is AMAZING. They dont…read morehave a cafeteria and only serve patients and their families. But they make their meals from scratch. Lol it was worth it getting sick just for the food

My first experience at Bitterroot Health was excellent! From the check in procedure with Kathy, to…read morethe end of the appointment was so well organized and efficient. Dr Anderson was professional, listened well, and was very kind. He organized my concerns, ordered needed tests and explained everything precisely and clearly. I was extremely impressed by Dr Anderson. Nola, a medical assistant, was amazing in how efficient she was and how well she recorded my answers to health questions. Sarah, a phlebotomist did the best blood draw I've ever had - amazing! John did my x-rays and was very friendly and professional. I am just in awe of how well Bitterroot Health is run and the people that are employed there. What a great team! After years of trying to find good healthcare, I finally found it! I am overjoyed with the care I received here. Blessings to all that take care of others! 5 stars B. Dixon

Terrible care, completely dismissed everything I had to say. I cant keep any food down so they just…read moredid scans and finally gave me pain meds so I could uncurl from a ball. But when that wore off and I told them they then told me no. When I told the nurse to not touch my left arm for labs as I had just recently had surgery she went ahead and did anyway. I kept telling her no and she said I was aggressive with her and working against her. So I kicked her out of my room. I cant eat or drink anything right now and instead of doing anything I was told to go home and live off of bread and water. I am not happy. I know something is wrong with me but I was completely dismissed. I am not happy. I will never come here again. I will deal with the pain and go to missoula. O by the way I was discharged nothing was solved and the results of my tests they didn't even fully disclose to me. So now im home puking and having abdominal pain still and cant do anything about it because I genuinely feel like it doesnt matter and ill just get dismissed again anyway.

My PT people were wonderful!!! Julie who checked me in each time was a very pleasant, her reminder…read morecalls were enjoyable. my PT people taught me a lot of things i can use in my everyday life. They made my life much less painful. i really appreciate all of everyone's time and effort. i also want to mention that the facility was kept very clean. Thank you again for all your help

I have been in to the plains hospital a few times already and depending on who you see may vary in…read morehow well you are treated. The thing I don't understand is when the bill comes it doesn't come with a good explanation of what was done. I had two xrays taken that took only seconds on each hand and I received a email for payment in which I paid it. Now I see I have a new bill for the same xray visit with a much larger payment. I never received an actual bill for either. One came in email form and one I found in MyChart. I don't understand the billing situation. I also pay everything out of pocket. Some things I see I get a discount for and other things I don't. This is the only hospital near by so going farther takes more time and if its an emergency we have the one option. I can't say I feel I have received the care I would expect from a hospital. But after talking to other people they say this is the new normal. It doesn't give me any confidence at all to be seen at a place where i am not considered important or my health issues aren't important. My husband on the other hand received very good care. He is a veteran. Is that the difference? Because the VA paid for the care he received? And since I have no insurance I am treated as though I have zero value? Nothing at the hospital is cheap or fairly priced for anyone. If you have insurance some may be paid for but are you treated well??? It is actually alarming to go to a hospital and not be treated well when you are there for serious conditions. I have not always been called on lab work and had to call on my own or send a message from MyChart inquiring about them. Our health care system is so screwed up. It is not about the patient at all. It is about the money coming from what the patient has charged to their account. What are we supposed to do when we have a health issue and don't receive good care and just a large bill we struggle to pay??? We go home and live with the issue instead of someone caring enough to figure out what is wrong and treating people with care and concern. I just had some new blood work done and the results were never sent to the Dr I chose to see out side of the hospital. The Dr called me and asked if I had received them and I said yes and he stated he has never had them sent to him. That is not right. I don't know how you propose to change the publics mind on the hospital if other people are going through the same things I have been going through. But, we should NEVER be going through this. The hospital is there to take care of people. Not treat them poorly and also take their money. This is crazy. I thought a small town would take better care of their community. Apparently not??? I don't get it at all. Very disappointing.

I was here in rehab from 12-16-14 through 1-21-14…read more So I ran into a rough patch in life where I was using, & admittedly I needed help. I never thought I would have to check myself into a place like this, but at the time it was needed for what I was going through. Luckily I was at this place. They have patients from all walks of life in this place. Druggies, alcoholics, mentally unstable, etc. They have structured programs that cater to your needs, and they truly offer the support and help you need, if you happen to need it. You attend what is called "groups". I.E. for alcoholism, drug use, etc. This is one of the places in Montana where you can get the professional help you may need. The place is divided into wings. Wings A, B, D, E, & a separate place called Pratt House. The doctors are on site at each wing. When you are here you get assigned a "Case Worker", & a "Doctor". It's a controlled environment, which is what a place like this needs to be. The staff that are called "Psych Techs" that work there aren't much to speak of, but they do their jobs to the best of their abilities for the most part. Go here if you're ever in Montana and need the help.

I was assaulted by a doctor there and my life was threatened by a nurse for reporting him. I was…read moredenied medication I need to survive. A lawyer assigned to me got me out and moved to Dakota House in Missoula. When the staff there saw my injuries, they immediately called the police, who told me they believed me. They photographed my injuries and filed a report but the hospital was out of their jurisdiction. The county attorney refused in the county the hospital was in refused to do a thing. In fact, he made a mockery of it. Shortly after that, four people died there.

Everything went flawlessly for my daughter's surgery. From start to finish, everyone made a scary…read moresituation much less stressful. Thank you!

THis is a CLEAN , CLEAN , small rural hospital. The providers are well trained , and very kind and…read morecaring. I noticed a personal attack on MY provider on this thread and find it hyperbolic , and so over the top as far as reflecting one's own personal responsibility it is mind bending this site allows it to stand. Change your provider if the results are not what you want ? Need to get help quick in the absolute middle of nowhere ? With a smile and no wait ? GO HERE !!!! Need more than the small budget this hospital operates on? Go elsewhere . Help rural hospitals by voting for single payer health care , so all our communities can get equal access to quality health care ~

My older sister Kathy is a resident at Granite County Medical Center. I recently drove from my home…read morein Oregon to spend some time with her recently. I arrived unannounced and found her with the cutest hairdo I've ever seen. Her fingernails were painted beautifully and she had on a real cute outfit we had purchased for her some time ago. Kathy was clean and well cared for. She was happy and had a hug for all her caretakers. We grew up in P-burg and know many of the people both residents and care providers. I remember a time when there wasn't any place for the elderly and those needing assisted living. I say well done Philipsburg on taking care of your people. I've seen a few nursing homes and I only hope when my time comes I too can go to Granite County Nursing Home.

My friend has been getting ketamine treatments for chronic pain at St. James Pain Center. Her last…read moreappointment was scheduled for November25. On the 24th she was notified the appointment was cancelled because the elevator was out of service. She is an otherwise healthy and active 28-year-old, perfectly capable of taking the stairs down to the clinic. She was not offered that option, and her reschedule is over 2 weeks farther away. Because the elevator wasn't working? That is just plain stupid and inexcusable. She, and all patients, deserve a much better level of concern and care. Part of the goal and efficacy of ketamine is dependent on a regular schedule to retrain the pain source. Now she will endure her pain for that additional time and lose part of the treatment advantage. How in good practice and patient concern did this happen? Someone forget their Hippocratic Oath? I have to exercise all my will power to refrain from becoming REALLY unprofessional with these comments!

I had my best friend in St. James ER just over a week ago and even though she was ambulanced there…read moretwice a Dr. Coch (I'm not sure in spelling it was pronounced Dr, Cook) he refused to admit her...the next Dr. to come on had her in the icu within an hour...she's now in icu in Seattle! No reason to admit her Dr. Coch? Your treatment or lack there of rather was negligent!!! Your lack of practice of the hippocratic oath, to do no harm was blatant!!! You did nothing but harm!!! And your bedside manner sucks!! You on top of being incompetent, are a jerk!!!