For a tiny small town hospital, this one has superior care, and their food is AMAZING. They dont…read morehave a cafeteria and only serve patients and their families. But they make their meals from scratch. Lol it was worth it getting sick just for the food

I had to have emergency surgery and recover as an inpatient for 3 weeks afterward. The hospital is…read moregreat, the equipment is top-notch, and the staff - from the doctors to the nurses to the physical therapists - are all excellent. I feel so lucky to have this hospital in our town.

If you can avoid getting a doctor her I would do it. We now have to go to Polson or Missoula to…read moresee a doctor since the one we saw here was incompetent. My husband had sores all over bleeding, started in Jan 2024. His scrotum was bleeding raw for 4 months. He had requested to be referred to a dermatologist, and this was ignored. He kept being told they would go away when his blood sugar was taken care of. We found a dermatologist in Missoula who did not require a referral. The first visit they sent a sample out and it was discovered he had bullous pemphigoid. It had not been treated prior. When he went to a new PCP in Polson , our local Hot Springs Clinic which is two blocks from where we live and who Randall is very good, knew what he had but would it say because toes would be stepped on from Clark Fork CLINIC. They no longer will answer our calls, and won't do his necessary lab work, so now we have to drive 44 miles two ways to be treated. If you get a Dr here and find out they are incompetent, you no longer have access to the local Hot Springs clinic, even though they are also Providence affiliated. So wrong and apparently Montana. Medical board does not care. Maybe that's why medical care in Montana sucks. Don't expect to get the care you normally get when you move here.

Unfortunately I have had two unfortunate experiences with this hospital since writing my original…read morereview. First off I'm unable to go into it in depth but I lost my adult son here and my husband of 30 years in about a 1 year time period. The care during Covid was terrible as they used protocols for Covid with disastrous results. It was in ICU. Although my experience with my new husband was ok but I stayed with him the entire time.

Go somewhere else if at all possible. I have been hung up multiple times, often without someone…read moreeven answering the phone. Logan Health refuses to review my file in person, they continuously repeat file without adjustments for a coding a coding error. Insurance confirms the error but Logan Health refuses to listen. The facility is dirty, spent 3wks receiving care. The restrooms on the unit had blood down the toilet bowl for multiple days. My child's room was only mopped 2xs in the 3wk stay. Majority of their staff seems to be Nurse Practitioners with a point to prove vs patient care.

I don't want to share too much personal info but I brought my 75 yr old mom into ER and it was…read moreprobably the most awkward and unhelpful ER visit Ive experienced across different states. One MA was compassionate among the 7 different staff we interacted with. The information was just barely sufficient. I think that they either are not trained to interact with anyone with anxiety/autism/elderly or any mental health variation, or they don't care. And it matters when helping someone in a potential emergency. What I took away from the experience was a new fear that I might one day need emergency care and end up there myself.

I was ignored, marginalized, and the doctor assigned to me FORGOT to examine me until AFTER he had…read moredischarged me, and I was getting dressed. At that point it was cursory. My injuries were missed, and diagnosed post ER at primary office. The survey I filled out was ignored. You are just a number, and a money maker to them. Good luck!

HELPFUL? No. This hospital chooses not to support a group…read moreof doctors in Kellogg who have started their own practice. I had tests done at the lab here. When asked about getting my results, they couldn't give me a positive answer as to if I or my doctor would be faxed the results. I wondered why I was even there? After waiting over a week to see if my hand was broken, I called hospital asking for a copy of radiology report. I had not indeed received a notification to my patient portal. Uncooperative! It's a county supported facility! This is just one of my less than satisfactory experiences at this facility. If you can make it to CDA for ER care you would be better off. Your physician will hopefully be served better than mine. Mine seems to have been singled out.

A friend recently had a medical emergency in Kellogg, Idaho. He was taken to Shoshone Medical…read moreCenter for initial treatment and stabilization and received excellent and attentive care. Sure, it's a small town and a small hospital. They didn't have an army of specialists and the newest diagnostic gadgets but what they did have was a team of caring and dedicated medical personnel who treated our friend with great compassion and respect. The people of Kellogg are lucky to live among such caring folks and to have such a competent hospital available when they need care. I don't recommend having a medical emergency anywhere but it's comforting to know that small town hospitals are available when needed.

They don't call you back. Enrolled in one of their programs…read more Don't get a call back. Multiple visits and complaints. You know people have lives to live. You are already pulling a paycheck. Do your job. I found the staff pleasant. Felt deceitful, though.

I went in for PT today at community medical center. One of my most educational and positively…read more affirmed experiences!! Steph is awesome give that lady a raise , Great positive energy feeling like i might actually get pain relief on my herniated disc after all !!

My husband & I recently moved to Polson from Idaho. My husband fell out of bed on 12/10/25. I took…read morehim to the Polson hospital that day. They did a CT scan immediately & determined it was a stroke!!! He was admitted but was able to get out the next day. It was determined it was a minor stroke thank God!! The ER Dr & all the nurses were compassionate & understanding & treated us with total respect!! I would recommend this hospital to everyone!!

I had an unfortunate accident Sunday night..November 10, 2025 and ended up in the emergency room..I…read morebroke my foot and when I got out of my car a man & woman walked right by me and saw I was having difficulty walking..then this angel nurse that was coming on duty helped me get up the curb and went and got a wheelchair. She ended up being my nurse in the emergency room. Joanne was this precious nurse that helped me so much..then I was fortunate enough to get Dr Smith as my Doctor. I had x-rays taken and found out about the broken foot! I was treated with kindness, respect from Angel Joanne to Chloe behind the window that checked me in. Even the X-Ray tech that did my x-rays to the great people showing me how to walk on crutches..it was comical even though I was in so much pain. The care I received from this team of Doctor & nurse was the best care I have received in a long time. I cannot thank my precious team for the great care they gave me and Joanne you were definitely my Angel that day helping me when others wouldn't. Thank you all so very much... Diana Schultz