Came here for a friend's 30th birthday dinner. Venue was absolutely beautiful! It was in one of…read moretheir smaller rooms. The chandeliers really made the room stand out. The room was so beautiful that it needed very minimal decor. The food was delicious! Pictured are the two main course options which were the beef tenderloin and herb roasted chicken. The beef was super tender and the sauce on top was divine!

Chaine + Harriott dinner in the Duke Mansion was a beautiful mix of culinary and cocktails. The…read moreservice was outstanding, the food was delicious and the cocktails were good.

The experience was above and beyond any other bed and breakfast experience I have had. The service…read moreis curated and custom tailored to the guest. The food was delicious and the conversations enlightening. I will definitely go back! The rooms are spotless and inviting. The atmosphere is intimate.

We stayed here for the beginning of our 50th Anniversary trip. Everything about this place and…read moreCheryl's hospitality was beyond anything we could have imagined. Starting with a big hug, we were treated like long lost family, and the 3 course breakfast Cheryl served us deserved a Michelin star - simply fantastic. We will never come to Charlotte again without stopping here.

Gorgeous B and B bristling with antique furnishings and charm. Staff was wonderfully attentive…read more Best breakfast in Charlotte.

Perfectly located on the gentler outskirts of DT Charlotte. Welcoming and comfortable ambience…read moreimmediately as you enter; the staff always available and friendly. We are looking forward to our next visit when we come through Charlotte !

A very relaxing place to enjoy a cocktail while waiting for our spooky haunted tour of the town. So…read morewe got there a little early and had two cocktails before our tour. And funny now, we also enjoyed two following our tour. An interesting history and good cocktails. Really good cocktails. CritDicks

The hotel is in a great walkable location, the room was spacious and the bed was so comfy…read more Parking is problematic. They provide the option to valet, but since the hotel is on a corner it's hard to get in there when other cars are coming from both directions and the parking garage is confusing as well. They do let you pay for parking when you check in which is cheaper than what the garage charges which was great to note. The hotel has an old feeling when you walk in. A bar on the first floor and restaurant which I enjoyed for breakfast only. In the room, I would have enjoyed to have more accessible outlets for my devices. Many hotels have lamps that have usb plug ins and that would have been helpful. And in the morning, I didn't find out about the water heater breaking until I went to breakfast so I couldn't take a hot shower. They did provide a discount for those reasons which I found helpful.

I'm currently staying at the Hampton Inn & Suites Charlotte/SouthPark at Phillips Place, and I have…read moreto say the service has been outstanding, especially from Gabby at the front desk. We arrived early yesterday and asked if early check-in was possible. Gabby immediately checked on it and told us she would do her best while the rooms were being cleaned. She was friendly, calm, and genuinely helpful from the start. My son and I decided to grab lunch nearby, and I accidentally left both my ID and credit card at the desk. When I called back, Gabby told me she had them safely with her and even offered to walk them over to the restaurant so we could pay. I've stayed in countless hotels, and that level of service is rare, especially at this price point. She also managed to get our suite ready early, which was a huge help since we had arrived well before standard check-in. Throughout the stay, every interaction with the staff has been great, the area is beautiful, and breakfast has been solid. But Gabby in particular really stood out for going above and beyond. Fantastic service, and truly appreciated.

So the Hampton Inn lost a star ... still a great place to stay and convenient to many attractions…read moreand South Park mall ... but housekeeping cost them a star. The Hampton has gone the way of most hotels with housekeeping only every other day. But if they miss that every other, you're pretty much out in the cold. Since they only give you three towels, you'll share one with your mate the next day. Of course, you can call down to the main desk and get some extra towels delivered, but why didn't they just do it right the first time? And besides towels, if you run out of kleenex ... oh yes, you can call down to the main desk and get some extra delivered. Coffee cups for your morning wake up, same thing. No beds made, no floor vacuumed, the place just didn't look appealing anymore. On the second day we had reason to be back in our room around 4pm, saw no one had been there, so we called housekeeping and was informed they had left for the day. This was a bit like amateur night ,,, housekeeping management just doesn't have the place humming. We expected more from this Hampton Inn.

Room is stunningly pretty. It truly looks exactly like how it is depicted when booking. The color…read moreand aesthetics are pretty. Hallway I thought had some tasteful art deco designs. Staff is a 12 out of 10. Valet super nice and helpful, check in and front desk staff always efficient and a delight to deal with same for housekeepers or any other staff we met along the way. This is the only hotel I have stayed at in the States that I think their bathroom is about comparable to ours at home. There is a separate space for the commode which offers some nice privacy if 2 are sharing the room. Housekeepers were adorable they placed out toiletries on emerald green cloths on the counter I truly believe the prettiest place in Charlotte to see the sun rise is at the indoor pool and spa area. It is gorgeous. Love that the pool area is more spa pool vibes with spa music. Hot tub is turned on by a button panel on the wall. Inside the hot tub there is a place to turn up or down the intensity of the jets. The hot tub has pretty colors in it from the underwater lighting. There is a great array of seating without feeling crowded. Meticulously cleaned. Like any time of day the indoor pool space was clean. I do like what they use instead of chlorine it was more gentle on my hair and skin. TV is a bit below average. Streaming speed is pretty slow. Limited on which streaming services that can be accessed. Additionally, the volume jumps a lot like the tv can be unable to be heard you turn the volume up and it is good. Then a second later it is super loud. Spouse said most modern tvs have an auto feature that manages this. But this is on Marriott and not the hotel as with some research it showed this is a pretty common issue most folks have about the tvs. We are buying a Roku stick to try and use in the future to access other streaming services we pay for at home. The beds are better than other hotels in the Marriott family but spouse and I still find them a bit uncomfortable. I would like to have them a more memory foam material than the spring with pillow top. Wardrobe was awesome it is a nice size. Lights up when the doors are opened and has a pretty floral scape along the back of it. I was able to keep my carry on sized suitcase in there. Spouse was able to hand my dress and his sports coat and pants for event we were going to. Room had plenty of counter space in the room and bathroom. This was great. Oddly there seemed to be drums that started playing outside at like 9am on Saturday that woke us both up. There was a wedding going on that weekend and I know they had some breakfasts not sure if there was maybe a morning ceremony too? Noise didn't last super long but woke us both up. The windows you can hear a fair amount of noise through from the street. Ordered room service I think 3 times. Very excellent experience each and every time. Each item was cooked perfectly and things like grilled chicken breast were still juicy and not overcooked. My K Lounge review will be separate from hotel but same 5/5. We enjoyed our stay. Staff and overall care of the hotel cleanliness wise made it even better.

Wow. This place was a great experience- not a stay but an experience . Please don't expect a…read morecontinental breakfast at a place like this and yes it is best to just pay for the valet because the parking is limited as the Ritz is right in the hub of downtown Charlotte. The valet immediately made me feel welcomed even though I was completely flustered with my items all over the place. The room was nice with a great view of the city from the window. It came with a fully stocked fridge and full bar but I would have preferred a regular microwave and mini fridge for me to use for my own items. They did supply bottles or cartons of water and the bell hoppers were top notch coming and going. I like how the toilet area was separate from the bathroom space. Unfortunately the linen has that usual industrial smell which is why I travel with my own comfort as you can see from the pic. If you don't have cash to tip, they provide a QR code in the room to tip those that helped you during your stay. The turn down service came with chocolate, the weather forecast, and a bookmark, as I had a book on the nightstand . Overall a great stay.

We stayed here for two nights while visiting friends. The parking deck is right next to the hotel…read more The place was clean, nice beds, easy check in/out and good wifi coverage. It is located close to a large mall and is also near a lot of stores and restaurants. I dont know a lot about Charlotte but this is a nice place to stay and not to far away from Uptown

We chose this Hilton HomeSuites for a month-long stay while my husband was undergoing cancer…read moretreatment. Unfortunately, the experience fell far short of Hilton standards. Our first room was dirty (dirty dishes left in the dishwasher, greasy mirrors, food on walls) and had a leaking kitchen faucet. We were moved to a second room that was missing a roll-down blind, leaving the room visible at night; this was never fixed despite multiple requests. Noise was a constant issue, including unsupervised teenage groups running through halls late at night and intoxicated guests playing cornhole past quiet hours. Housekeeping was another major problem--we went nine days without cleaning, and policies were not communicated at check-in. Even when we proactively scheduled cleaning around Christmas, it did not occur. Cleanliness, quiet, and communication were lacking during a medically stressful time. This was especially disappointing given our excellent prior stay at another Hilton property.

Everything about this Home2 Suites is modern and clean. I was greeted at the front desk by Jada…read more She needs to work here around-the-clock and greet EVERYONE. She's cheerful & very helpful. I was able to have an early check-in and went to my room. It's so nice. Then I wanted a snack before I went out to my event tonight, and she sent me to Whole Foods around the corner. So far this place is great. I can't wait to have the complimentary breakfast tomorrow down in the lobby area. My guts tell me it will also be five stars!!!

My family and I are always traveling to concerts, soccer games within the States, Georgia, NC and…read moreNYC I had have so many bad experiences with hotels, the last one the bathroom was filthy and many other things that won't mention in this beautiful honest review I'm a clean freak and I always carry Clorox and Lysol to clean the hotel bathroom and room to protect my entire family specially my kids, out of all the hotels we had stayed Home2Suites by Hilton is the top of my list and I will be booking with them more often now. As you can see on my video the suite was spotless and believe me I'm the type of person that will pass my hand in the furniture to check for dust and this place was dust free, not even lint from cleaning, the carpet OMG beautiful, I even walk barefoot not like a hotel in Cherokee NC that the carpet was filthy and sticky, the receptionist Tina is such a lovely person, she even check with me few minutes after my arrival via text and she did answer it back I can't be more than happy, I think my video talks by itself Thank you so much Tina and Maria for the nice experience, it was greatly appreciated. Mrs. Flores Archila